RoomRaccoon Partners with Great Stay App to Enhance Guest Engagement and Drive Revenue for Hoteliers

With over 150 mutual users benefiting from real-time data syncing, hoteliers can offer guests truly personalized guest experiences, all while saving time and boosting operational efficiency.

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RoomRaccoon, a leading hotel management software for independent hotels, has partnered with Great Stay App, a powerful guest engagement platform, to help hoteliers enhance guest communication, streamline operations, and unlock new revenue opportunities. 

This two-way integration allows RoomRaccoon users to seamlessly connect their Hotel Management System (HMS) with Great Stay App’s fully customizable digital concierge app, automating key touchpoints with push notifications. With this integration, hoteliers can benefit from:

  • Streamlined Guest Communication: Automate pre-arrival messages, share booking details, and provide guests with instant access to FAQs and hotel services.

  • Contactless Check-Ins: Reduce front desk workload by enabling guests to check in seamlessly from their mobile devices 24/7.

  • Smart Upselling: Boost revenue by offering guests the ability to purchase room upgrades, dining options, spa treatments, and other extras directly through the app.

  • Enhanced Guest Experience: Share interactive maps, local activity recommendations, and exclusive offers from partner businesses.

The integration works seamlessly with RoomRaccoon, ensuring that reservation details, check-ins, and guest purchases are always up to date across both platforms. Guests can easily view their booking details in one place, with real-time updates pulled directly from RoomRaccoon. This eliminates the need for manual updates, making tracking and invoicing effortless. 

"At RoomRaccoon, we believe that great hospitality is built on both efficiency and experience. Our integration with Great Stay App empowers hoteliers to engage their guests in new, meaningful ways while reducing operational complexity and creating more opportunities to drive revenue," says Tymen van Dyl, CEO and Founder of RoomRaccoon. 

David Claessen, the Founder of Great Stay App shares, “We’re excited to bring this integration to life. With over 150 mutual users benefiting from real-time data syncing, hoteliers can offer guests truly personalized guest experiences—all while saving time and boosting operational efficiency.”

To launch their partnership, the Great Stay App team will showcase their software at RoomRaccoon’s Check-In 2025 event in Breda on April 29. David will also take the main stage for the panel discussion, "Designing Memorable Guest Experiences: From Amenities to Ambience," where he will share insights on guest engagement and hotel technology.

About RoomRaccoon

RoomRaccoon is an award-winning Hotel Management System trusted by thousands of independent properties across the globe. Founded in 2017 by a hotel owner and tech entrepreneur, RoomRaccoon’s cloud-based platform empowers hoteliers with a category-redefining, comprehensive range of products and solutions to increase revenue, streamline operations, and enhance the guest experience. And with over 400 integrations, RoomRaccoon is one of the most connected solutions on the market.