Stay Hospitality Select Mews to Automate Their Operations and Enhance the Overall Guest Journey
The American short-term vacation rental and hotel management group leverage Mews and its vast hospitality marketplace to upgrade their hotel operations.
Mews, the innovative hospitality cloud, has been chosen by Stay Hospitality to automate and enhance their growing hotel operations.
As a hotel and short-term vacation rental management team, Stay Hospitality handles all aspects of the guest experience for visitors traveling to South Florida.
“We love how Mews enables our guests to check in online, ahead of their arrival, saving us a lot of time and labor. Their incredible tech stack supports our vision of modern hospitality, which starts with easy booking and a seamless check-in experience,” said Ralph Davies, Chief Financial Officer at Stay Hospitality. “We’re also excited to explore increasing hotel revenue through add-on and upsell opportunities.”
Stay Hospitality, backed by the Assouline and Anheuser-Busch families, manages the Red Hotel South Beach and Royal Beach Hotel, which are currently in the deployment process, with 110 and 156 rooms, respectively. As a cloud-native PMS, Mews has an efficient implementation program to get hotels and their teams up and running as quickly and smoothly as possible. This will also ensure a seamless transition as both hotels go through re-branding and launch in 2024 after renovation.
“We’re delighted to keep growing our presence in the US with a partner as ambitious as Stay Hospitality,” said Matt Welle, Mews CEO. “They’re already achieving so much, and I’m excited to watch them drive even better performance and guest experiences through Mews, especially in their larger properties as they continue to expand their footprint in Florida and beyond.”
Stay Hospitality will use Mews Payments to transform clunky transactional processes into invisible, frictionless experiences. More sophisticated operations will benefit both guests and the team, as seamless, single-click payments replace the stress of dealing with unreliable programs and the outdated multi-step check-in.
“We’re especially looking forward to Mews Payments, as it will automate all transactions and rid our staff of manual tasks. Gone are the days of printing receipts and end-of-day reconciliation,” continued Ralph Davies. “Our guests can look forward to real-time transparency and the convenience of alternative payment methods.”
ABOUT STAY HOSPITALITY
Stay Hospitality was built on vision of transforming the hospitality management industry into a partnership where guests and clients are treated as family. It started with a single guest studio on the side of the founder's home and has grown to over 400 units within hotels and vacation rental properties, and more than 100 employees. Stay Hospitality strives to be ahead of competitors, with an eye for technological advancement opportunities and dedication to improvements and taking guests on a unique journey.
