Wyndham Garden Phuket Kamala Deploys Shiji’s Infrasys POS Across 3 Outlets in Resort Dining Operations

Shiji, the global leader in hospitality technology, today announced that Wyndham Garden Phuket Kamala has successfully deployed Infrasys POS, Shiji’s cloud-based point-of-sale platform. The implementation supports the resort’s operational requirements across its food and beverage venues, enabling more connected service workflows while maintaining a consistent, guest-focused experience.

Located on Kamala Beach in Phuket, Wyndham Garden Phuket Kamala operates multiple dining outlets alongside poolside service, in-room dining, and event spaces. To support this operational environment, the resort selected Infrasys POS to unify food and beverage operations across service points while ensuring ease of use for staff and consistency in guest interactions.

Designed for cloud-first hospitality environments, Infrasys POS enables real-time transaction processing, centralized menu and pricing management, and integration with wider hotel systems. These capabilities allow service teams to operate with greater mobility and visibility, reducing manual processes and supporting faster service during both peak and seasonal demand periods.

“Infrasys POS is designed to support hospitality operations where service is delivered across multiple venues and guest touchpoints,” said James Liaw, General Manager for Singapore and Thailand of Shiji Group. “By deploying a cloud-based POS platform, Wyndham Garden Phuket Kamala has established a flexible operational foundation that supports efficient service delivery while remaining adaptable to future needs.”

Through the implementation, Wyndham Garden Phuket Kamala gains centralized control over menus and pricing, improved operational insight, and the ability to manage seasonal menu changes and high-volume service periods. These capabilities are particularly relevant in Phuket, where guest demand fluctuates throughout the year and service teams must respond quickly to changing volumes.

“We required a POS system that could support seamless food and beverage service across the resort without adding complexity for our teams,” said James Yang, Assistant Hotel Manager of Wyndham Garden Phuket Kamala. “With Infrasys POS, we are able to operate more efficiently across outlets while continuing to deliver the level of service our guests expect.”

The deployment at Wyndham Garden Phuket Kamala reflects a broader shift among resort and upscale hospitality operators in Southeast Asia toward cloud-native technology platforms that support connected operations and real-time decision-making. As hotels continue to modernize their technology ecosystems, POS systems such as Infrasys play a key role in linking food and beverage operations with the wider guest journey.

About Wyndham Garden Phuket Kamala

Wyndham Garden Phuket Kamala is a contemporary beachfront resort located along the tranquil shores of Kamala Beach, offering guests a relaxed tropical escape with modern comforts, curated dining experiences, and a focus on approachable luxury. Designed for both leisure travelers and families, the resort blends international hospitality standards with the natural beauty and cultural richness of Phuket.