Zenoti

0.0 (0 REVIEWS)

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Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Zenoti

Unranked in Spa Software

Appointment scheduler, billing, marketing, inventory, employee management, customer loyalty, Cloud, SaaS Solution, Mobile Solution, Innovation, and Management Software

Zenoti has 0 reviews from United States so we’re unable to verify that they operate in your local market.

What is Zenoti?

Founded in 2010 | Headquarters in Bellevue (United States) | 53 employees
Zenoti is a web-based software platform designed for service industries such as spas, salons, medical spas, cosmetology clinics, fitness centers, and slimming centers. It offers a comprehensive suite of features including point of sale (billing), appointment scheduling, inventory management, employee management, marketing, customer loyalty programs, robust reporting, and a complete mobile solution. As a cloud-based solution, Zenoti delivers the latest innovations with minimal IT overhead, allowing businesses to streamline operations and focus on growth, all for a low monthly fee.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Zenoti products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Zenoti

FAQs

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Features

Reservations Managements

4/5 features

Payment

4/5 features

Upselling & Packages

4/5 features

Guest Communications

4/5 features

Q4 '26 Spa Software Survey Insights

Is Zenoti a good fit for your hotel?

Large
94% (13)
#2 of 3

HOTELTIME is a top Spa Software pick among large hotels on HotelTechReport, offering a dedicated online booking engine that allows properties to efficiently manage spa service reservations. This feature significantly enhances operational capabilities and guest convenience, as noted by hoteliers who appreciate its integration across various hotel modules.

Mid-sized
96% (58)
#1 of 3

HOTELTIME is a top Spa Software pick among mid-sized hotels on HotelTechReport, known for facilitating quick online sales of services, which simplifies the booking process for both guests and staff. Hoteliers highlight that “guests can easily complete everything via the website,” making operations smoother.

Small
92% (48)
#1 of 3

HOTELTIME is a top Spa Software pick among small hotels on HotelTechReport for its integrated PMS and spa management features, enabling staff to manage bookings easily and provide "clear reports across all centers." This functionality is vital for operators looking to streamline their spa services.

Resorts
95% (53)
#2 of 4

HOTELTIME is a top Spa Software pick among resorts on HotelTechReport, highlighted for its ability to integrate spa bookings with property management systems, allowing for real-time updates across departments. Hoteliers appreciate that all guest history and spending can be tracked in one system for better service.

Bed & Breakfast & Inns
95% (58)
#1 of 4

HOTELTIME is a top Spa Software pick among Bed-N-Breakfast on HotelTechReport, offering quick online booking and gift voucher sales directly through the system, which helps operators enhance their service offerings and profitability.

Branded Hotels
96% (18)
#2 of 3

HOTELTIME is a top Spa Software pick among Branded on HotelTechReport, praised for its own booking engine that simplifies online service reservations for guests. Hoteliers note this feature's impact, with one stating it "allows for better guest experience."

Europe
94% (107)
#1 of 4

HOTELTIME is a top Spa Software pick among Europe on HotelTechReport for its effective integration with property management systems, allowing wellness centers to share guest databases and charge services directly to hotel accounts, which promotes seamless operations.

Full 2026 Spa Software Survey Findings

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Zenoti Reviews Summary

Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A

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Achievements

Trending Product

This vendor's trending score is rising, Zenoti is the #11 most trending product in the Spa Software category (out of 16) and the #1227 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Zenoti’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Zenoti Pricing

Pricing Available By Request

Zenoti has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Compare Zenoti to Top Alternatives

Shiji Meridian Experiences
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Effortless management for guest experiences beyond just rooms. Your all-in-one solution for spa, fitness, and activity reservations.

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Zenoti Reviews

Hotelier Rating

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Very Good
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Average
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Zenoti Integrations

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Company Functionality
Oracle Hospitality

This integration hasn’t been verified by Zenoti yet.

Oracle Hospitality

92% recommended by 613 hotels

Property Management Systems
Adyen

This integration hasn’t been verified by Zenoti yet.

Adyen

0% recommended by 0 hotels

Payments Processing Software

Support

Unverified

Zenoti has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2026

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

0%

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