Libero SPA

4.7 (99 REVIEWS)

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HT Score  
92 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Stephane, Sarah, Christopher + 45 more experts recommend HOTELTIME

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Ranked 2 (out of 12) in Spa Software

Reception and booking system for Wellness & SPA facilities including on-line booking engine

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Ratings Summary

4.7
Excellent
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Libero SPA is the #2 most trending product in the Spa Software category (out of 12) and the #141 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

HOTELTIME has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
92 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Libero SPA
Founded in 2002 | Headquarters in United Kingdom | 44 employees
The Libero SPA system is a reception, booking and operational system for Wellness and SPA. It can operate as a stand-alone system or be integrated to the HotelTime PMS platform when running in a hotel resort environment. Multi-location/multi-property mode is also available for operations running multiple branches.

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Capabilities

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HOTELTIME doesn’t have any benefits or use cases available

Features

Reservations Managements

4/5 features

Payment

4/5 features

Upselling & Packages

4/5 features

Guest Communications

4/5 features

Pricing

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

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7

Success Stories

10

References

24

Featured Customers

Popularity by Segment

Size

18 | X-Small (1-9 room)

56 | Small (10-24 room)

191 | Medium (25-74 room)

90 | Large (75-199 room)

57 | X-Large (200+ room)

Country

371 | Czech Republic

48 | Thailand

21 | United Arab Emirates

12 | United Kingdom

11 | Sri Lanka

6 | Estonia

6 | Kenya

6 | Indonesia

5 | Tanzania

5 | Fiji

3 | Philippines

2 | Hungary

2 | Latvia

1 | Maldives

1 | Congo (Brazzaville)

1 | Bulgaria

1 | Vietnam

1 | Germany

1 | Slovakia

1 | Seychelles

Type

145 | Luxury Hotels

140 | Resorts

90 | City Center Hotels

71 | Boutiques

69 | Bed & Breakfast & Inns

57 | Branded Hotels

37 | Airport/Conference Hotels

26 | Hostels

19 | Limited Service & Budget Hotels

18 | Extended Stay & Serviced Apartments

18 | RV Parks & Campgrounds

14 | Vacation Rentals & Villas

3 | Motels

Region

396 | Europe

70 | Asia Pacific

21 | Middle East

13 | Africa

5 | Oceania

Category

455 | Property Management Systems

221 | Restaurant Management Software

99 | Spa Software

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Hotelier Rating

Excellent
420
Very Good
57
Average
25
Poor
9
Terrible
1

Property Size

  • X-Small (18)
  • Small (56)
  • Medium (191)
  • Large (90)
  • X-Large (57)

Country

  • Czech Republic
    Czech Republic
    (371)
  • Thailand
    Thailand
    (48)
  • United Arab Emirates
    United Arab Emirates
    (21)
  • United Kingdom
    United Kingdom
    (12)
  • Sri Lanka
    Sri Lanka
    (11)
  • Estonia
    Estonia
    (6)
  • Kenya
    Kenya
    (6)
  • Indonesia
    Indonesia
    (6)
  • Tanzania
    Tanzania
    (5)
  • Fiji
    Fiji
    (5)
  • Philippines
    Philippines
    (3)
  • Hungary
    Hungary
    (2)
  • Latvia
    Latvia
    (2)
  • Maldives
    Maldives
    (1)
  • Congo (Brazzaville)
    Congo (Brazzaville)
    (1)
  • Bulgaria
    Bulgaria
    (1)
  • Vietnam
    Vietnam
    (1)
  • Germany
    Germany
    (1)
  • Slovakia
    Slovakia
    (1)
  • Seychelles
    Seychelles
    (1)

Region

  • Europe
    Europe
    (396)
  • Asia Pacific
    Asia Pacific
    (70)
  • Oceania
    Oceania
    (5)
  • Middle East
    Middle East
    (21)
  • Africa
    Africa
    (13)
10

I have been working with the HT system for 4 months here at Nutrend. During the whole time I did not come across any particular problem. Occasional system hacking is easily overlooked. Otherwise, everything is clear, very well organized and the system is easy to work with. From the beginning, I found the functioning of the system complicated, but now, on the contrary, I think that it is very well thought out.

Recepční from 10 to 24 room Airport/Conference Hotel in (Czech Republic)

Verified
6 months ago
Quick check in, check out. A few clicks and everything is quickly completed. Furthermore, reports and statistics that can be easily searched in the system. Almost every mistake made by our receptionists can be corrected very easily.
Country Czech Republic
Recepční
Small Hotel
Veronika from HOTELTIME replied
Happy you are satisfied! Thank you for taking the time to share your thoughts.
5

cool

Recepční from 75-99 room City Center Hotel in (Czech Republic)

Verified
6 months ago
clarity, simplicity, accuracy, data, processing, design, calculation, process, multi-language support, easy data entry, user accounts, options offered
Country Czech Republic
Recepční
Large Hotel
Veronika from HOTELTIME replied
Hi, thank you for your feedback. It would be much more valuable for us, if you could mention what exactly could be improved in these areas you highlighted. :)
10

I was quite satified,

Front Desk at the Hotel from 25-49 room Boutique in (Czech Republic)

Verified
7 months ago
In the ever-evolving landscape of hospitality management, HotelTime Solutions stands out as a game-changer. From reservation management to guest interactions, this comprehensive platform seamlessly integrates a myriad of functionalities, elevating the hotel experience for both guests and staff.
Country Czech Republic
Front Desk at the Hotel
Medium Hotel
10

Quick, easy, perfect.

Operations manager from 25-49 room Boutique in Horní Bečva (Czech Republic)

Verified
7 months ago
Hotel time software is very user friendly. During my career I have tried many different softwares and HT is the best.
Country Czech Republic
Operations manager
Medium Hotel
Veronika from HOTELTIME replied
Wow, thank you! Your review made our day! We can't express how grateful we are.
10

Very happy with its current state except one or two unnecessary obstacles.

The Head Manager from 25-49 room Boutique in (Czech Republic)

Verified
7 months ago
I like the ease of acces the most. HT has improved a lot since i have started using it circa 6 years ago.
Country Czech Republic
The Head Manager
Medium Hotel
Veronika from HOTELTIME replied
We appreciate your honest feedback in your review. It helps us identify areas for improvement.:-)
8

How easy it can be to manage your reservations, make checkin, offer an spa product via a web browser.

Recepitonist from 200 to 499 room Luxury Hotel in (Czech Republic)

Verified
7 months ago
Simplicity and accessibility to the system. Possibility to modify the user desktop. HotelTime communication with other online servers. A wide range of HotelTime products.
Country Czech Republic
Recepitonist
X-Large Hotel
Veronika from HOTELTIME replied
Your review highlights areas where we can do better. We're committed to addressing these issues and improving.
9

EFFICIENT FAST SERVICE

owner from 10 to 24 room City Center Hotel in (United Kingdom)

Verified
7 months ago
The service is very quick and on time. We enjoy working with this company. The company is well organized. I will recommend.
Country United Kingdom
owner
Small Hotel
Veronika from HOTELTIME replied
Your review made our day! We can't express how grateful we are.
9

Wellness system

Guest Relations Manager from 10 to 24 room Luxury Hotel in Mcely (Czech Republic)

Verified
7 months ago
Everything is nicely clear, well organized and arranged, and multiple reservations can be linked. Intuitive system, quickly understandable and explainable to other colleagues and user-friendly
Country Czech Republic
Guest Relations Manager
Small Hotel
Veronika from HOTELTIME replied
Thank you for your kind words regarding Libero SPA. :-)
10

Making daily work easier

Reservation Agent from 10 to 24 room Luxury Hotel in Mcely (Czech Republic)

Verified
8 months ago
Intuitive and easy daily work, user friendly and very clear for everybody. New functions which save time and minimalize making mistakes.
Country Czech Republic
Reservation Agent
Small Hotel
Veronika from HOTELTIME replied
So happy we reduce your manual work and you can focus on the guests instead. Thank you for your review!
10

Long-time software partner

Deputy Managing Director from 10 to 24 room Luxury Hotel in Mcely (Czech Republic)

Verified
8 months ago
We have only good experience with HotelTime software. We have been using HotelTime for a long time now and what we really appreciate is that it is indeed user friendly. But even when we have any questions, the customer support is very helpful.
Country Czech Republic
Deputy Managing Director
Small Hotel
Veronika from HOTELTIME replied
Thank you for your lovely review. We appreciate it, really. And we are very happy, that HotelTime has been with Chateau Mcely for such a long time. Thank you, Petra
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