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Libero SPA
4.7 (130 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Mano, Jake, Paul + 53 more experts recommend HOTELTIME
Read Recommendations
Libero SPA
Ranked 1 (out of 16) in Spa Software
2026 Winner
Hotel Software
Hoteliers voted HOTELTIME as the #1 Spa Software provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldReception and booking system for Wellness & SPA facilities including on-line booking engine
93% recommended by 355 hotels
Asten Hotels, SUHA Hospitality, L’Hotels & 352 others
Bell - AI powered product analyst
I analyzed all of HOTELTIME’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
HotelTime and Libero spa software offers robust functionality that aligns well with the operational and guest experience needs of spa centers within hotels. Users commend its intuitive and user-friendly design that improves team efficiency and inter-departmental collaboration, crucial for cost reduction and enhancing guest satisfaction. However, a recurring suggestion is the need for greater customization options in reporting tools to better meet the unique needs of different properties.
Asten Hotels, SUHA Hospitality, L’Hotels & 352 others
Read their reviewsWhat Types of Hotels HOTELTIME is Popular For
Size
29 | X-Small (1-9 room)
248 | Small (10-49 room)
179 | Mid-Sized (50-99 room)
156 | Large (100-499 room)
9 | X-Large (500+ room)
Country
424 | Czech Republic
85 | Thailand
21 | United Arab Emirates
20 | Sri Lanka
12 | United Kingdom
9 | South Africa
7 | Estonia
5 | Fiji
4 | Canada
4 | Italy
3 | United States
3 | Indonesia
2 | Maldives
2 | Kenya
2 | Latvia
2 | India
2 | Laos
2 | Slovakia
2 | Hungary
1 | Congo (Brazzaville)
1 | Spain
1 | Nigeria
1 | Vietnam
1 | Bulgaria
1 | Switzerland
1 | Croatia
1 | Germany
1 | Seychelles
Type
274 | Luxury Hotels
272 | Boutique Hotels
251 | Resorts
237 | Bed & Breakfast & Inns
198 | City Center Hotels
161 | Branded Hotels
155 | Airport/Conference Hotels
146 | Limited Service & Budget Hotels
67 | Extended Stay & Serviced Apartments
53 | Hostels
23 | Vacation Rentals & Villas
20 | RV Parks & Campgrounds
12 | Casinos
3 | Motels
Region
458 | Europe
115 | Asia Pacific
21 | Middle East
14 | Africa
7 | North America
5 | Oceania
Category
549 | Property Management Systems
262 | Hotel POS Systems
130 | Spa Software
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What is HOTELTIME?
Founded in 2002 | Headquarters in United Kingdom | 44 employees
Libero SPA is a comprehensive reception, booking, and operational system specifically designed for Wellness and SPA centers. The platform excels in streamlining various aspects of SPA management, including handling reservations, guest interactions, and operational logistics. It offers seamless integration with the HotelTime PMS platform, making it ideal for hotel resorts that feature wellness services. The system’s multi-location/multi-property mode enhances its utility for businesses with multiple branches. Libero SPA helps reduce operational costs and increase revenue through automation and efficiency, allowing businesses to deliver exceptional customer experiences.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of HOTELTIME products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
HOTELTIME Reviews Analyzed: 1
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
HOTELTIME Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by HOTELTIME
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
HOTELTIME's Provided Description:
"The Libero SPA system is a reception, booking and operational system for Wellness and SPA. It can operate as a stand-alone system or be integrated to the HotelTime PMS platform when running in a hotel resort environment. Multi-location/multi-property mode is also available for operations running multiple branches."
FAQs
Capabilities
Real-Time availability and scheduling
Real-Time availability and scheduling
Staff can manage treatment room schedules and therapist availability in real-time, ensuring efficient operations.
Comprehensive online booking system
Comprehensive online booking system
Enables guests to easily book spa treatments online, through mobile apps, or directly at the front desk.
Guest and membership management
Guest and membership management
Manage guest profiles and loyalty programs to offer a personalized spa experience. Encourages repeat visits and strengthens guest relationships through owning the customer.
Advanced reporting and analytics
Advanced reporting and analytics
Provides detailed insights on spa operations, from service usage to revenue breakdown, enabling data-driven decision-making. Helps management optimize resources, track performance, and identify growth opportunities.
Customizable treatment packages and pricing
Customizable treatment packages and pricing
Allows hoteliers to create dynamic spa packages and manage discounts. Increases upsell opportunities and improves customer satisfaction by providing personalized experiences.
Features
Reservations Managements
4/5 features
Payment
4/5 features
Upselling & Packages
4/5 features
Guest Communications
4/5 features
HOTELTIME Reviews Summary
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Libero SPA is the #1 most trending product in the Spa Software category (out of 16) and the #72 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHOTELTIME has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted HOTELTIME as the #1 Spa Software provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
HOTELTIME Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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HOTELTIME Case Studies
Cru Hotel: The Hotel That Runs Itself (Almost)
Tallinn (Estonia)
How Czech Inn Hotels Streamlined Operations Across 19 Properties with HotelTime Solutions?
Prague (Czech Republic)
Mastering Digital Transformation: How OREA Hotels & Resorts Owns the Customer Journey with HotelTime Solutions
Harrachov (Czech Republic)
More effective operation in Losehill House thanks to HotelTime Solutions
Hope (United Kingdom)
Absolute Hotels and Resorts needed a solution for multiple properties and cost reduction
Patong (Thailand)
Thai Garden Resort and HotelTime Solutions: Professional management, functioning accounting, comprehensive solution and extensive options of integration with third-party systems
Na Kluea (Thailand)
300 apartments in different areas in London effectively managed by HotelTime PMS
Yercaud (India)
How Luxury Boutique Chateau Mcely Upgraded its Tech Stack to Streamline Operations & Deliver Better Service
Mcely (Czech Republic)
How Nezvalova Archa Designed a Fully Automated Smart Hotel Built on HotelTime
Olomouc (Czech Republic)
References
"Fantastic system and easy to operate software. The support from the HotelTime team is also outstanding! They help us every time we need something. Highly recommended!"
David Cruikshank
EAM @
Absolute Twin Sands Resort & Spa
"We like the in-depth statistics that we are able to get from HotelTime. The HotelTime interface is quite intuitive and easy to use. The paymasters feature is very useful for use with events. Vento is super easy to use and versatile. Also, it can be used as in-depth as needed. The inventory system is easy to use once you learn how. Good, quick support."
Vojtech Hasa
Owner @
Hotel Zamek Gniew
"Although we are not a canonical hotel, we have found that Libero SPA system suits all of our needs and requirements. The team really took the time to consult with us through the system setup, in order to ensure it suited our needs. Libero SPA even did some technical development work to get the correct solution. Since it went live, the system has made a huge difference to our operations: streamlining processes, improving management reporting, allowing greater flexibility with the management of groups and invoicing, and vastly improving revenue by integrating with all the various distribution platforms. Of course, we faced some challenges along the way, but the support staff (and the management team) were always on the other end of the phone and willing to help. A very happy (non-hotel) customer over here on Wigmore Street!"
Joanne Bowers
Accommodation Manager @
Anglo Educational Services
"Although we are not a canonical hotel, we have found that Vento ePOS system suits all of our needs and requirements. The team really took the time to consult with us through the system setup, in order to ensure it suited our needs. Vento ePOS even did some technical development work to get the correct solution. Since it went live, the system has made a huge difference to our operations: streamlining processes, improving management reporting, allowing greater flexibility with the management of groups and invoicing, and vastly improving revenue by integrating with all the various distribution platforms. Of course, we faced some challenges along the way, but the support staff (and the management team) were always on the other end of the phone and willing to help. A very happy (non-hotel) customer over here on Wigmore Street!"
Joanne Bowers
Accommodation Manager @
Anglo Educational Services
"We appreciate the user-friendliness and the cloud solution since it allows easy and clear reporting anytime, anywhere."
Milan Pavelka
DOSM @
White Paradise Zanzibar
"One of the biggest advantages is that both systems for hotels and restaurants are cloud based so we can access our data from anywhere."
Villiam Sivek Jr
CEO @
Charles Bridge Rooms & Suites By Sivek Hotels
"We very much appreciate the working relationship we have with HOTELTIME SOLUTIONS. They enhance our operations with their products and services. The product is user-frienldy and flexible and their support are always helpful and efficient. In short, HOTELTIME is our partner who always has time for our hotels."
Alessandro Garzotto
Owner @
Garzotto Hotels & Resorts S.r.o.
"We have been using HotelTime system for the hotel and the restaurant and we are extremely happy with how it works."
Ben Bansal
Owner @
Best Western Glasgow Hotel
"Although we are not a canonical hotel, we have found that HOTELTIME SOLUTIONS system suits all of our needs and requirements. The team really took the time to consult with us through the system setup, in order to ensure it suited our needs. HOTELTIME SOLUTIONS even did some technical development work to get the correct solution. Since it went live, the system has made a huge difference to our operations: streamlining processes, improving management reporting, allowing greater flexibility with the management of groups and invoicing, and vastly improving revenue by integrating with all the various distribution platforms. Of course, we faced some challenges along the way, but the support staff (and the management team) were always on the other end of the phone and willing to help. A very happy (non-hotel) customer over here on Wigmore Street!"
Joanne Bowers
Accommodation Manager @
Coastal Grand Anglo French Resorts
Featured Customers
More Products by HOTELTIME
Hotelier Rating
Looking for specific info?
10
It is user friendly and help to manage the time.
Front Office Manager from 10 to 24 room Boutique in Dikwella (Sri Lanka)
Verified
7 months ago
It is very advance system and easy to feed the data, receiving clear reports and user friendly. The hotel time is one of the best system which I had used during my operation. Also, the technical team members are really helpful and full fill the requirements at the same time. If I mentioned by the name Piumi, Shaham and others are doing grea...
Sri Lanka
Sri Lanka
Front Office Manager
Small Hotel
10
Great reservation system, easy to use. Works fast.
Receptionist from 500+ room Bed & Breakfast & Inn in Prague (Czech Republic)
Verified
7 months ago
I really like how simple and intuitive the reservation system is. The layout i clear and it takes only few moments to complete a booking. Everything loads quickly, so the whole process feels smooth and efficient.
Czech Republic
Czech Republic
Receptionist
X-Large Hotel
10
Free SPA
Front office manager from 75-99 room Bed & Breakfast & Inn in Roznov pod Radhostem (Czech Republic)
Verified
7 months ago
Libero is a very practical reception and reservation system for wellness and spa centers. Thanks to the clear planning of rooms and employees and easy online booking, it significantly facilitates daily operations. It works great both independently and in connection with HotelTime PMS, when it shares the guest database and allows bookings to...
Czech Republic
Czech Republic
Front office manager
Mid-Sized Hotel
10
Free spa
Front office from 75-99 room Bed & Breakfast & Inn in Roznov pod Radhostem (Czech Republic)
Verified
7 months ago
Libero is a very practical reception and reservation system for wellness and spa centers. Thanks to the clear planning of rooms and employees and easy online booking, it significantly facilitates daily operations. It works great both independently and in conjunction with HotelTime PMS, when it shares the guest database and allows bookings t...
Czech Republic
Czech Republic
Front office
Mid-Sized Hotel
10
Excellent and user-friendly system with outstanding support
Revenue Manager from 50-74 room Boutique in Prague (Czech Republic)
Verified
7 months ago
We have been using both HotelTime and Libero at Absolutum Wellness Hotel and we are extremely satisfied. The systems are intuitive, user-friendly, and very well structured, which helps our team work more efficiently across departments. The customer support is always fast, reliable, and helpful — it's clear that they truly care about their c...
Czech Republic
Czech Republic
Revenue Manager
Mid-Sized Hotel
8
Libero - a clear assistant for receptionists work
Front office manager from 50-74 room Bed & Breakfast & Inn in Hustopece (Czech Republic)
Verified
7 months ago
The Libero system is clear, meets the requirements for smooth work for the wellness reception. The advantage is the simple setup of new and existing services, billing, function for changing the service date within the day. A simple system for the onboarding process of new colleagues.
Czech Republic
Czech Republic
Front office manager
Mid-Sized Hotel
10
Long-time software partner
Deputy Managing Director from 10 to 24 room Bed & Breakfast & Inn in Mcely (Czech Republic)
Verified
7 months ago
We have only good experience with HotelTime software. We have been using HotelTime for a long time now and what we really appreciate is that it is indeed user friendly. But even when we have any questions, the customer support is very helpful.
Czech Republic
Czech Republic
Deputy Managing Director
Small Hotel
9
Daily using HotelTime
Head of reception from 50-74 room City Center Hotel in Velke Popovice (Czech Republic)
Verified
7 months ago
Overview about reservation and prices. Possibility use HotelTime by diffrent access devices. Possibility use HotelTime data in Libero, like name of ghoest plus transfer payment. Conection with accounting documents. A lot of possibilities to personalize HotelTime accoring our needs.
Czech Republic
Czech Republic
Head of reception
Mid-Sized Hotel
8
Easy to use, reliable, has all the features you will need. Still, there is a lot of room for improvement
System admin from 50-74 room Bed & Breakfast & Inn in Velke Karlovice (Czech Republic)
Verified
7 months ago
Nice interface, room chart, good performance and responsiveness / Third-party integration through API (channel manager, accounting programs...) / Accounting module / Reliable customer support / All other things you could expect from a good quality hotel system – inventory, segmentation, concierge etc. Overall it is reliable solution that st...
Czech Republic
Czech Republic
System admin
Mid-Sized Hotel
10
Just a small tip
Spa & marketing manager from 50-74 room Boutique in Stara Lesna (Slovakia)
Verified
7 months ago
Product is well-arranged, offers comprendious informations for all team-members from therapists and receptionists to management.
Slovakia
Slovakia
Spa & marketing manager
Mid-Sized Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Hotel Time has a comprehensive suite of solutions for the modern hotelier catering for all property types. We have many happy mutual customers across the globe from the UK and Ireland, Africa, and Asia. Hotel Time have an incredible team behind the scenes and they are always going above and beyond for their customers.
Showing all answers to: "What does this product or service do well?"
Hotel Time has a comprehensive suite of solutions for the modern hotelier catering for all property types. We have many happy mutual customers across the globe from the UK and Ireland, Africa, and Asia. Hotel Time have an incredible team behind the scenes and they are always going above and beyond for their customers.
Complex, fully cloud-based, intuitive, and easy-to-use solution. Variable integration and professional support. Variability of features designed by wide experience and extensive practice. Multi-property features for hotel groups.
HotelTime Solutions provide a first-class property management system. It is reliable cloud-based software that is developed by a group of professionals with lots of experience in the hospitality industry. The system thus is adapted to the needs of hoteliers.
HotelTime Solutions delivers effective cloud-based software tailored specifically for the hospitality industry, such as hotels, restaurants, SPAs, and event management. It enhances hotel management efficiency, streamlines operations, and ultimately helps hotels provide better services to their guests.
Both the Hoteltime solution and team are a joy to work with. One of the first cloud based PMS on the market over 10 years ago, their cloud knowledge and expertise is second to none. I have learnt a tremendous amount from their development and senior management teams. I am looking forward to working alongside Hoteltime solutions for a long time to come.
Question:
What differentiates this product or service from the competition?
Answer:
HotelTime PMS differentiates itself from its competition by offering a comprehensive, user-friendly, and scalable solution that really does help hotels improve their operations, enhance guest experiences, and increase profitability with the main focus being on the needs of the hotelier. Their integrations team are a pleasure to work with ensuring hoteliers get they technology stack they want not what they are told they can have!
Showing all answers to: "What differentiates this product or service from the competition?"
HotelTime PMS differentiates itself from its competition by offering a comprehensive, user-friendly, and scalable solution that really does help hotels improve their operations, enhance guest experiences, and increase profitability with the main focus being on the needs of the hotelier. Their integrations team are a pleasure to work with ensuring hoteliers get they technology stack they want not what they are told they can have!
The constant and fast development of many features in each product, well-organized sales analysis, real-time reporting tools, and extensive and both-way synchronized integration with the Profitroom suite.
Apart from what I already mentioned, that the system is developed by hospitality professionals, the thing making a difference between HotelTime PMS and other systems is that professionals take care of you (the client) in every step of your journey – the implementation team is very skilled and support department consists of people with a lot of hospitality experiences as well.
HotelTime Solutions stands out through its strong focus on cloud-based technology and its team’s deep expertise in the hospitality industry. This ensures that the product is not only technologically advanced but also built with practical, real-world experience from hospitality professionals. The emphasis on cloud solutions also provides flexibility, scalability, and enhanced efficiency, which helps hotels remain competitive and deliver superior guest experiences.
Having worked with many PMS solutions during my Hospitality career, Hoteltime's agility, flexibility and attention to detail is head and shoulders above the rest. Totally scalable, the full suite of solutions can be implemeted into any size of hotel business. I cannot recommend enough, fantastic work Jan and team Hoteltime.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Reach out to the team, they will truly listen to the challenges your face and work with you to come up with very real solutions to help you in your everyday needs. Working with many partners they are able to build a technology stack around your fundamental goals. Book a demo and find out more1
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Reach out to the team, they will truly listen to the challenges your face and work with you to come up with very real solutions to help you in your everyday needs. Working with many partners they are able to build a technology stack around your fundamental goals. Book a demo and find out more1
One of the easy-way decisions for an individual property or hotel chain with a capacity of 50+ units, operating a wide range of services for customers in the wellness, spa, or curative segment. The variability of its solutions makes the most efficient tech stack in hospitality. On top of that - great and supportive team, a practical and pointful approach with friendly communication.
HotelTime PMS is a good choice. It is a reliable tool that makes hotel management more effective because it is cloud-based. That means it is accessible from anywhere on any smart device and so it brings all the data to all the people that need them. The cloud-based solution also brings more data security comparing to on-site solution.
HotelTime Solutions offers a reliable cloud-based software platform for hotels, restaurants, SPAs, and event management. The system helps streamline operations and improve management efficiency, allowing businesses to provide better service to guests.
Jan and the rest of the senior management team are super knowledgeable and approachable. I would advise to ask for a full demo of all products on offer. The modules sit seamlessly with each other and can benefit any size of hotel enormously.
Recommended by
Paul Griffiths
Chief Growth Officer
@
GuestRevu
Jan Durcak
Regional Director
@
Profitroom
Petr Kostelný
CEO
@
PECOSTA
Siobhan Loughman
Business Development Manager
@
Duetto
Travis Henry
Hospitality Director
@
Total Processing
Paul Griffiths
Chief Growth Officer
@
GuestRevu
Jan Durcak
Regional Director
@
Profitroom
Petr Kostelný
CEO
@
PECOSTA
Siobhan Loughman
Business Development Manager
@
Duetto
Travis Henry
Hospitality Director
@
Total Processing
Peter Cooke
Sales Manager
@
NetAffinity
Rohan Watt
Co-Founder
@
Orderlina
Michal Drugaj
Technical Director
@
SORTEC EUROPE s.r.o.
Milan Pavelka
Founding Partner
@
Hotelmax
Ciara Crossan
CEO
@
WeddingDates
Are you a consultant or vendor that recommends HOTELTIME?
Leave a recommendation
News
HOTELTIME
6 months ago
HotelTime Solutions enters a new phase of growth with an investment from Sandberg Capital
HOTELTIME
1 year ago
Cru Hotel: The Hotel That Runs Itself (Almost)
HOTELTIME
1 year ago
HotelTime Solutions and GuestRevu Launch New Partnership
HOTELTIME
1 year ago
How Czech Inn Hotels Streamlined Operations Across 19 Properties with HotelTime Solutions?
HOTELTIME
1 year ago
Mastering Digital Transformation: How OREA Hotels & Resorts Owns the Customer Journey with HotelTime Solutions
HOTELTIME
1 year ago
HotelTime Solutions Announces Integration with Hotellab RMS System
HOTELTIME
2 years ago
My Resorts (formerly Uni-Vision Group) signs with HotelTime Solutions to revolutionize hospitality operations in South Africa
HOTELTIME
2 years ago
HotelTime Solutions Welcomes Industry Veteran David Byrne to Lead Expansion Efforts
HOTELTIME
2 years ago
More effective operation in Losehill House thanks to HotelTime Solutions
HOTELTIME
2 years ago
Absolute Hotels and Resorts needed a solution for multiple properties and cost reduction
HOTELTIME
3 years ago
Thai Garden Resort and HotelTime Solutions: Professional management, functioning accounting, comprehensive solution and extensive options of integration with third-party systems
HOTELTIME
3 years ago
300 apartments in different areas in London effectively managed by HotelTime PMS
HOTELTIME
3 years ago
How Luxury Boutique Chateau Mcely Upgraded its Tech Stack to Streamline Operations & Deliver Better Service
HOTELTIME
3 years ago
HotelTime Solutions Integrate With Adyen
HOTELTIME
4 years ago
How Nezvalova Archa Designed a Fully Automated Smart Hotel Built on HotelTime
HOTELTIME
4 years ago
Is the Future of Revenue Management Humanless?
HOTELTIME
4 years ago
HotelTime Sends Employees to Work Remotely for Month to Learn Local Markets
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4 years ago
Hotel Payments Processing: Understanding the Fees and Stakeholders
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4 years ago
8 Ways a Hotel PMS Improves Operations and the Guest Experience
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4 years ago
OREA Hotels & Resorts Signs With HotelTime Solutions
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A 1,000 word micro-history of hotel distribution
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Support
Verified Support
HOTELTIME has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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