Libero SPA
4.7 (99 REVIEWS)
HT Score
92 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Stephane, Sarah, Christopher + 45 more experts recommend HOTELTIME
Read RecommendationsLibero SPA
Ranked 2 (out of 12) in Spa Software
Reception and booking system for Wellness & SPA facilities including on-line booking engine
94% recommended by 299 hotels
Asten Hotels, SUHA Hospitality, L’Hotels & 296 others
What is HOTELTIME?
Founded in 2002 | Headquarters in United Kingdom | 44 employees
Libero SPA is a comprehensive reception, booking, and operational system specifically designed for Wellness and SPA centers. The platform excels in streamlining various aspects of SPA management, including handling reservations, guest interactions, and operational logistics. It offers seamless integration with the HotelTime PMS platform, making it ideal for hotel resorts that feature wellness services. The system’s multi-location/multi-property mode enhances its utility for businesses with multiple branches. Libero SPA helps reduce operational costs and increase revenue through automation and efficiency, allowing businesses to deliver exceptional customer experiences.
Capabilities
HOTELTIME doesn’t have any benefits or use cases available
Features
Reservations Managements
4/5 features
Payment
4/5 features
Upselling & Packages
4/5 features
Guest Communications
4/5 features
HOTELTIME Reviews Summary
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Libero SPA is the #2 most trending product in the Spa Software category (out of 12) and the #188 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHOTELTIME has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
HOTELTIME Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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HOTELTIME Case Studies
Mastering Digital Transformation: How OREA Hotels & Resorts Owns the Customer Journey with HotelTime Solutions
Harrachov (Czech Republic)
More effective operation in Losehill House thanks to HotelTime Solutions
Hope (United Kingdom)
Absolute Hotels and Resorts needed a solution for multiple properties and cost reduction
Patong (Thailand)
Thai Garden Resort and HotelTime Solutions: Professional management, functioning accounting, comprehensive solution and extensive options of integration with third-party systems
Pattaya (Thailand)
300 apartments in different areas in London effectively managed by HotelTime PMS
Yercaud (India)
How Luxury Boutique Chateau Mcely Upgraded its Tech Stack to Streamline Operations & Deliver Better Service
Mcely (Czech Republic)
How Nezvalova Archa Designed a Fully Automated Smart Hotel Built on HotelTime
Olomouc (Czech Republic)
References
"Fantastic system and easy to operate software. The support from the HotelTime team is also outstanding! They help us every time we need something. Highly recommended!"
David Cruikshank
EAM @
Absolute Twin Sands Resort & Spa
"We switched to a cloud-based HotelTime PMS and we are more effective and less overwhelmed with work since then. A real-time interface makes reservation administration much easier. With a few clicks, you can make single or even multiple bookings. Check-in & check-out are simpler, too. Billing is not complicated at all; you can see everything on just one screen. It’s also pretty easy to add charges or items to the invoice even if the reservation is checked out. All the revenue-related reports are handy and available to export in excel. With real-time inventory updates in the channel manager, you can distribute the availability and the rates on time across all the channels. Most importantly, rate loading for 365 days is way too easier in the PMS than in the channel manager. And our team is also looking to the future. I was surprised to see that HotelTime PMS can charge the credit card without any payment terminal. With this advanced solution, we will become the first property in the UAE to have an auto payment setup. This will eliminate all the hours of manual work and errors."
Rahul Sati
CLUST. DIRECTOR OF REVENUE @
Suha Mina Rashid Hotel Apartment, Bur Dubai
"We like the in-depth statistics that we are able to get from HotelTime. The HotelTime interface is quite intuitive and easy to use. The paymasters feature is very useful for use with events. Vento is super easy to use and versatile. Also, it can be used as in-depth as needed. The inventory system is easy to use once you learn how. Good, quick support."
Vojtech Hasa
Owner @
Hotel Zamek Gniew
"Although we are not a canonical hotel, we have found that Libero SPA system suits all of our needs and requirements. The team really took the time to consult with us through the system setup, in order to ensure it suited our needs. Libero SPA even did some technical development work to get the correct solution. Since it went live, the system has made a huge difference to our operations: streamlining processes, improving management reporting, allowing greater flexibility with the management of groups and invoicing, and vastly improving revenue by integrating with all the various distribution platforms. Of course, we faced some challenges along the way, but the support staff (and the management team) were always on the other end of the phone and willing to help. A very happy (non-hotel) customer over here on Wigmore Street!"
Joanne Bowers
Accommodation Manager @
Anglo Educational Services
"Although we are not a canonical hotel, we have found that Vento ePOS system suits all of our needs and requirements. The team really took the time to consult with us through the system setup, in order to ensure it suited our needs. Vento ePOS even did some technical development work to get the correct solution. Since it went live, the system has made a huge difference to our operations: streamlining processes, improving management reporting, allowing greater flexibility with the management of groups and invoicing, and vastly improving revenue by integrating with all the various distribution platforms. Of course, we faced some challenges along the way, but the support staff (and the management team) were always on the other end of the phone and willing to help. A very happy (non-hotel) customer over here on Wigmore Street!"
Joanne Bowers
Accommodation Manager @
Anglo Educational Services
"We appreciate the user-friendliness and the cloud solution since it allows easy and clear reporting anytime, anywhere."
Milan Pavelka
DOSM @
White Paradise Zanzibar
"One of the biggest advantages is that both systems for hotels and restaurants are cloud based so we can access our data from anywhere."
Villiam Sivek Jr
CEO @
SIVEK HOTELS
"We very much appreciate the working relationship we have with HOTELTIME SOLUTIONS. They enhance our operations with their products and services. The product is user-frienldy and flexible and their support are always helpful and efficient. In short, HOTELTIME is our partner who always has time for our hotels."
Alessandro Garzotto
Owner @
Garzotto Hotels & Resorts S.r.o.
"We have been using HotelTime system for the hotel and the restaurant and we are extremely happy with how it works."
Ben Bansal
Owner @
Best Western Glasgow Hotel
"Although we are not a canonical hotel, we have found that HOTELTIME SOLUTIONS system suits all of our needs and requirements. The team really took the time to consult with us through the system setup, in order to ensure it suited our needs. HOTELTIME SOLUTIONS even did some technical development work to get the correct solution. Since it went live, the system has made a huge difference to our operations: streamlining processes, improving management reporting, allowing greater flexibility with the management of groups and invoicing, and vastly improving revenue by integrating with all the various distribution platforms. Of course, we faced some challenges along the way, but the support staff (and the management team) were always on the other end of the phone and willing to help. A very happy (non-hotel) customer over here on Wigmore Street!"
Joanne Bowers
Accommodation Manager @
Coastal Grand Anglo French Resorts
Featured Customers
Popularity by Segment
Size
29 | X-Small (1-9 room)
77 | Small (10-24 room)
214 | Medium (25-74 room)
112 | Large (75-199 room)
57 | X-Large (200+ room)
Country
346 | Czech Republic
49 | Thailand
21 | United Arab Emirates
12 | United Kingdom
12 | Sri Lanka
6 | Estonia
6 | South Africa
5 | Fiji
4 | Canada
4 | Italy
2 | Hungary
2 | India
2 | Latvia
2 | Indonesia
2 | Kenya
2 | Trinidad and Tobago
2 | Maldives
1 | Congo (Brazzaville)
1 | Nigeria
1 | Vietnam
1 | Switzerland
1 | France
1 | Spain
1 | Bulgaria
1 | Croatia
1 | Germany
1 | Slovakia
1 | Seychelles
Type
200 | Luxury Hotels
200 | Resorts
187 | Boutiques
183 | Bed & Breakfast & Inns
137 | City Center Hotels
119 | Branded Hotels
111 | Limited Service & Budget Hotels
102 | Airport/Conference Hotels
55 | Extended Stay & Serviced Apartments
32 | Hostels
18 | RV Parks & Campgrounds
14 | Vacation Rentals & Villas
11 | Casinos
3 | Motels
Region
379 | Europe
68 | Asia Pacific
21 | Middle East
11 | Africa
5 | Oceania
4 | North America
2 | Central America
Category
455 | Property Management Systems
222 | Hotel Restaurant POS Systems
99 | Spa Software
More Products by HOTELTIME
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like that HotelTime Solutions offers a highly intuitive and comprehensive platform for various hotel operations, including reservations, guest interactions, and reporting, leading to improved customer experience and operational efficiency. Key benefits include seamless integrations and automation of manual tasks, which help in reducing costs and increasing revenue. However, users note some areas for improvement, such as outdated design in some modules and the need for better reporting features.
AI-generated from the text of customer reviews
Looking for specific info?
10
I have been working with the HT system for 4 months here at Nutrend. During the whole time I did not come across any particular problem. Occasional system hacking is easily overlooked. Otherwise, everything is clear, very well organized and the system is easy to work with. From the beginning, I found the functioning of the system complicated, but now, on the contrary, I think that it is very well thought out.
Recepční from 10 to 24 room Bed & Breakfast & Inn in (Czech Republic)
Verified
9 months ago
Quick check in, check out. A few clicks and everything is quickly completed. Furthermore, reports and statistics that can be easily searched in the system. Almost every mistake made by our receptionists can be corrected very easily.
Czech Republic
Czech Republic
Recepční
Small Hotel
5
cool
Recepční from 75-99 room Boutique in Karlovy Vary (Czech Republic)
Verified
9 months ago
clarity, simplicity, accuracy, data, processing, design, calculation, process, multi-language support, easy data entry, user accounts, options offered
Czech Republic
Czech Republic
Recepční
Large Hotel
10
I was quite satified,
Front Desk at the Hotel from 25-49 room Boutique in Olomouc (Czech Republic)
Verified
9 months ago
In the ever-evolving landscape of hospitality management, HotelTime Solutions stands out as a game-changer. From reservation management to guest interactions, this comprehensive platform seamlessly integrates a myriad of functionalities, elevating the hotel experience for both guests and staff.
Czech Republic
Czech Republic
Front Desk at the Hotel
Medium Hotel
10
Quick, easy, perfect.
Operations manager from 25-49 room Boutique in Horni Becva (Czech Republic)
Verified
10 months ago
Hotel time software is very user friendly. During my career I have tried many different softwares and HT is the best.
Czech Republic
Czech Republic
Operations manager
Medium Hotel
10
Very happy with its current state except one or two unnecessary obstacles.
The Head Manager from 25-49 room Boutique in (Czech Republic)
Verified
10 months ago
I like the ease of acces the most. HT has improved a lot since i have started using it circa 6 years ago.
Czech Republic
Czech Republic
The Head Manager
Medium Hotel
8
How easy it can be to manage your reservations, make checkin, offer an spa product via a web browser.
Recepitonist from 200 to 499 room Airport/Conference Hotel in Brno (Czech Republic)
Verified
10 months ago
Simplicity and accessibility to the system. Possibility to modify the user desktop. HotelTime communication with other online servers. A wide range of HotelTime products.
Czech Republic
Czech Republic
Recepitonist
X-Large Hotel
9
EFFICIENT FAST SERVICE
owner from 25-49 room Bed & Breakfast & Inn in Glasgow (United Kingdom)
Verified
10 months ago
The service is very quick and on time. We enjoy working with this company. The company is well organized. I will recommend.
United Kingdom
United Kingdom
owner
Medium Hotel
9
Wellness system
Guest Relations Manager from 10 to 24 room Bed & Breakfast & Inn in Mcely (Czech Republic)
Verified
10 months ago
Everything is nicely clear, well organized and arranged, and multiple reservations can be linked. Intuitive system, quickly understandable and explainable to other colleagues and user-friendly
Czech Republic
Czech Republic
Guest Relations Manager
Small Hotel
10
Making daily work easier
Reservation Agent from 10 to 24 room Bed & Breakfast & Inn in Mcely (Czech Republic)
Verified
11 months ago
Intuitive and easy daily work, user friendly and very clear for everybody. New functions which save time and minimalize making mistakes.
Czech Republic
Czech Republic
Reservation Agent
Small Hotel
10
Long-time software partner
Deputy Managing Director from 10 to 24 room Bed & Breakfast & Inn in Mcely (Czech Republic)
Verified
11 months ago
We have only good experience with HotelTime software. We have been using HotelTime for a long time now and what we really appreciate is that it is indeed user friendly. But even when we have any questions, the customer support is very helpful.
Czech Republic
Czech Republic
Deputy Managing Director
Small Hotel
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