Ratings Snapshot

Certificate of Excellence

Read 97 reviews

#1 Popularity index

HT SCORE

100 out of 100

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 10 in Spa Software

Ease of Use

4.8/5

ROI

4.6/5

Implementation

4.7/5

Customer Support

4.8/5

HOTELTIME has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Libero SPA Overview

The Libero SPA system is a reception, booking and operational system for Wellness and SPA. It can operate as a stand-alone system or be integrated to the HotelTime PMS platform when running in a hotel resort environment. Multi-location/multi-property mode is also available for operations running multiple branches.

About HOTELTIME View website

Founded in 2002 | Headquarters in United Kingdom | 27 employees

“Since 2002, when HotelTime was established, our vision has been to become a leading supplier of quality, modern and complex online software solutions with an...

Other Products by HOTELTIME

1/4

Integrates with

Property Management Systems
Restaurant Management Software

Browse integrations (2 verified)

What customers love about Libero SPA

95% recommend

Executive Director

Now celebrating 10years of cooperation with our chain of TAWAN Thai massage centers in Czech republic and Slovakia - at www.tawan.cz or www.tawan.sk. So far approximately 15000 online gift vouchers and 10000 online reser...

Spa & marketing manager

Product is well-arranged, offers comprendious informations for all team-members from therapists and receptionists to management.

Manager

Our hotel is one of the long-term satisfied clients of Hotel Time Solutions a.s. We use all available licenses / programs offered by the company. We especially appreciate personal approach, service and progress.

General manager

After implementing HotelTime, Vento and Libero in Hotel Stekl 5 years ago, we enjoy especially the following features: - detailed revenue and forecast monthly and daily reports split by segments and by packages - easy ...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

HotelTime are always trying to innovate and adapt. Their flexible suite of products is evidence of this. Having a cloud-based PMS is such an important feature in a hotels operating system and HotelTime are at the forefront of this technology.

by Peter Cooke (NetAffinity) on December 02, 2022

See more answers (7)

Showing all answers to: "What does this product or service do well?"

Petr Kostelný CEO @ PECOSTA

November 30, 2022, Petr regularly uses the

HotelTime Solutions provide a first-class property management system. It is reliable cloud-based software that is developed by a group of professionals with lots of experience in the hospitality industry. The system thus is adapted to the needs of hoteliers. ...

Jan Durcak Regional Director @ Profitroom

November 25, 2022, Jan heard from clients about the

Complex, fully cloud-based, intuitive, and easy-to-use solution. Variable integration and professional support. Variability of features designed by wide experience and extensive practice. Multi-property features for hotel groups.

Rohan Watt Co-Founder @ Orderlina

June 09, 2022, Rohan occassionaly uses the

Hotel Time makes it easy to integrate with their PMS and POS. Their support and service are outstanding. As a cloud-based solution, they are helping hotels worldwide connect better with their guests through booking and channel management.

Michal Drugaj Technical Director @ SORTEC EUROPE s.r.o.

November 11, 2020, Michal heard from clients about the

Solution from Hoteltime is innovative, easy for administration and for integration and prepared for future update of customers proceses. Cloud aplication is very stabile and robust. Communication with support team are quickly and seamless.

Milan Pavelka Founding Partner @ Hotelmax

April 22, 2020, Milan regularly uses the

These solutions are reliable, implemented relatively quickly as functional. Saves time. Training people is quick. My hotels appreciate the fact that there is no need for long education and that the controls are intuitive.

Ciara Crossan CEO @ WeddingDates

April 06, 2020, Ciara heard from clients about the

Detailed and Powerful reporting module Intuitive and easy to use Full feature-rich Front of office functionality Accounting module Suitable for all hotel size, operations due to adaptability of the system Full suite of products for full service hotels

Ciara Crossan CEO @ WeddingDates

April 06, 2020, Ciara heard from clients about the

Detailed and Powerful reporting module Intuitive and easy to use Full feature-rich Front of office functionality Accounting module Suitable for all hotel size, operations due to adaptability of the system Full suite of products for full service hotels

Question:

What differentiates this product or service from the competition?

Answer:

As well as having market leading cloud-based property management products, a huge differentiating factor is the team behind it. I have seen Filip and his team in action. They are consistently looking out for their clients, trying to build and strengthen relationships, while offering consultative adv...

by Peter Cooke (NetAffinity) on December 02, 2022

See more answers (7)

Showing all answers to: "What differentiates this product or service from the competition?"

Petr Kostelný CEO @ PECOSTA

November 30, 2022, Petr regularly uses the

Apart from what I already mentioned, that the system is developed by hospitality professionals, the thing making a difference between HotelTime PMS and other systems is that professionals take care of you (the client) in every step of your journey – the impl...

Jan Durcak Regional Director @ Profitroom

November 25, 2022, Jan heard from clients about the

The constant and fast development of many features in each product, well-organized sales analysis, real-time reporting tools, and extensive and both-way synchronized integration with the Profitroom suite.

Rohan Watt Co-Founder @ Orderlina

June 09, 2022, Rohan occassionaly uses the

Hotel Time provides an affordable PMS solution within reach of properties of any size. Even our own clients mention their support team who manage on-site implementations on the property and in person.

Michal Drugaj Technical Director @ SORTEC EUROPE s.r.o.

November 11, 2020, Michal heard from clients about the

The openness of the system and the connection via API is probably the best on the market in the Czech Republic and Slovakia. Modifications to the system based on customer requirements are handled quickly and professionally. The system integrates a large number...

Milan Pavelka Founding Partner @ Hotelmax

April 22, 2020, Milan regularly uses the

Compared to other solutions, these are stable, are on the cloud, the help desk is active and has experience in hotel operations. It's a difference when dealing with an IT specialist and an IT specialist with a background in hospitality.

Ciara Crossan CEO @ WeddingDates

April 06, 2020, Ciara heard from clients about the

Commitment to customer service (ex hoteliers) Personal flexible approach – taking time to know and understand each hotel No ‘hard-sell’ tactics Reasonably priced Open platform – with quality certified integrations

Ciara Crossan CEO @ WeddingDates

April 06, 2020, Ciara heard from clients about the

Commitment to customer service (ex hoteliers) Personal flexible approach – taking time to know and understand each hotel No ‘hard-sell’ tactics Reasonably priced Open platform – with quality certified integrations

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Take time to speak the team, ask plenty of questions. Changing a PMS is a big decision for a hotel, but the HotelTime team are great at what they do and will assist you in understating how their product(s) can assist you and your business

by Peter Cooke (NetAffinity) on December 02, 2022

See more answers (7)

Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"

Petr Kostelný CEO @ PECOSTA

November 30, 2022, Petr regularly uses the

HotelTime PMS is a good choice. It is a reliable tool that makes hotel management more effective because it is cloud-based. That means it is accessible from anywhere on any smart device and so it brings all the data to all the people that need them. The clou...

Jan Durcak Regional Director @ Profitroom

November 25, 2022, Jan heard from clients about the

One of the easy-way decisions for an individual property or hotel chain with a capacity of 50+ units, operating a wide range of services for customers in the wellness, spa, or curative segment. The variability of its solutions makes the most efficient tech sta...

Rohan Watt Co-Founder @ Orderlina

June 09, 2022, Rohan occassionaly uses the

Look at their channel and booking engine product add-ons. Also, by connecting an integrated guest app order entry is removed and sent directly to the POS and added to the end of stay bill on the PMS.

Michal Drugaj Technical Director @ SORTEC EUROPE s.r.o.

November 11, 2020, Michal heard from clients about the

Ask the customer who has Hoteltime what his experience with the system is. A satisfied customer is always the best reference. No advertisement, but a real customer is the result of long-term good work.

Milan Pavelka Founding Partner @ Hotelmax

April 22, 2020, Milan regularly uses the

The hotelier should clarify what he expects from any system. He should prepare his team for process change. He should not be afraid of change. He should openly support the change and communicate it well in the hotel. Engage affected people. Take advantage of t...

Ciara Crossan CEO @ WeddingDates

April 06, 2020, Ciara heard from clients about the

Speak to George, have a demo, keep an open mind. HotelTime are committed to the industry and regularly support industry events. They have an approachable friendly sales team that are non pushy in their approach.

Ciara Crossan CEO @ WeddingDates

April 06, 2020, Ciara heard from clients about the

Speak to George, have a demo, keep an open mind. HotelTime are committed to the industry and regularly support industry events. They have an approachable friendly sales team that are non pushy in their approach.

+ 5 recommend

Recommended by

Peter Cooke Sales Manager @ NetAffinity

Petr Kostelný CEO @ PECOSTA

Jan Durcak Regional Director @ Profitroom

Rohan Watt Co-Founder @ Orderlina

Michal Drugaj Technical Director @ SORTEC EUROPE s.r.o.

Show More (3)

Are you a consultant or vendor that recommends HOTELTIME? Leave a recommendation

Features

Other

6/9 features

Loyalty program management
Special offers & discounts
Guest CRM
Appointment reminders
Package management
Subscription management
Commission and incentive handling
Online bookings
Mobile access on any device

Want to go behind the scenes and see how Libero SPA works?

Clients & references

Although we are not a canonical hotel, we have found that Libero SPA system suits all of our needs and requirements. The team really took the time to consult with us through the system setup, in order...

Joanne Bowers Accommodation Manager at the Anglo Educational Services