Libero SPA

4.7 (133 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Milan Pavelka Nikolaos Tsitsoulis Siobhan Loughman Tom Edwards Mano Ladhar Jake Dazely

Milan, Nikolaos, Siobhan + 55 more experts recommend HOTELTIME

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Ranked 1 (out of 16) in Spa Software

2026 Winner Hotel Software

Hoteliers voted HOTELTIME as the #1 Spa Software provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Reception and booking system for Wellness & SPA facilities including on-line booking engine

User avatar image User avatar image User avatar image

Bell avatar Bell - AI powered product analyst

I analyzed all of HOTELTIME’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

HotelTime and Libero spa software offers robust functionality that aligns well with the operational and guest experience needs of spa centers within hotels. Users commend its intuitive and user-friendly design that improves team efficiency and inter-departmental collaboration, crucial for cost reduction and enhancing guest satisfaction. However, a recurring suggestion is the need for greater customization options in reporting tools to better meet the unique needs of different properties.

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Asten Hotels, SUHA Hospitality, L’Hotels & 354 others

Read their reviews

What Types of Hotels HOTELTIME is Popular For

Size

30 | X-Small (1-9 room)

256 | Small (10-49 room)

186 | Mid-Sized (50-99 room)

171 | Large (100-499 room)

3 | X-Large (500+ room)

Country

433 | Czech Republic

100 | Thailand

21 | United Arab Emirates

20 | Sri Lanka

12 | United Kingdom

10 | South Africa

7 | Estonia

5 | Fiji

4 | Canada

4 | Italy

3 | United States

3 | Indonesia

2 | Maldives

2 | Kenya

2 | Latvia

2 | India

2 | Slovakia

2 | Laos

2 | Hungary

1 | Congo (Brazzaville)

1 | Spain

1 | Nigeria

1 | Vietnam

1 | Bulgaria

1 | Switzerland

1 | Croatia

1 | Germany

1 | Seychelles

Type

297 | Luxury Hotels

292 | Boutique Hotels

265 | Resorts

246 | Bed & Breakfast & Inns

213 | City Center Hotels

172 | Airport/Conference Hotels

171 | Branded Hotels

151 | Limited Service & Budget Hotels

68 | Extended Stay & Serviced Apartments

57 | Hostels

23 | Vacation Rentals & Villas

21 | RV Parks & Campgrounds

13 | Casinos

3 | Motels

Region

467 | Europe

130 | Asia Pacific

21 | Middle East

15 | Africa

7 | North America

5 | Oceania

Category

565 | Property Management Systems

284 | Hotel POS Systems

133 | Spa Software

HOTELTIME Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Spa Software for Small Hotels
#1 of 3
Best Spa Software for Mid-sized Hotels
#1 of 3
Best Spa Software for Vacation Rentals & Villas
#1 of 1

HOTELTIME Spa Software Rankings

By size
Best Spa Software for Small Hotels 92% recommended by 48 Small hotels
#1 of 3
HOTELTIME is a top Spa Software pick among small hotels on HotelTechReport for its integrated PMS and spa management features, enabling staff to manage bookings easily and provide "clear reports across all centers." This functionality is vital for operators looking to streamline their spa services.
Best Spa Software for Mid-sized Hotels 96% recommended by 58 Mid-sized hotels
#1 of 3
HOTELTIME is a top Spa Software pick among mid-sized hotels on HotelTechReport, known for facilitating quick online sales of services, which simplifies the booking process for both guests and staff. Hoteliers highlight that “guests can easily complete everything via the website,” making operations smoother.
Best Spa Software for Large Hotels 94% recommended by 13 Large hotels
#2 of 3
HOTELTIME is a top Spa Software pick among large hotels on HotelTechReport, offering a dedicated online booking engine that allows properties to efficiently manage spa service reservations. This feature significantly enhances operational capabilities and guest convenience, as noted by hoteliers who appreciate its integration across various hotel modules.
By type
Best Spa Software for Other 96% recommended by 19 Other hotels
#1 of 3
HOTELTIME is a top Spa Software pick among hotel properties in various segments on HotelTechReport, appreciated for its comprehensive integration, allowing users to manage reservations, spa services, and accounting documents all in one platform. Hoteliers highlight that "everything works good" when using HOTELTIME connected with other HotelTime Solutions.
Best Spa Software for Hostels 93% recommended by 13 Hostels hotels
#1 of 2
HOTELTIME is a top Spa Software pick among hostels on HotelTechReport, praised for its "clear assistant for receptionists" that simplifies service billing and allows staff to change service dates within the same day. This functionality enhances guest service and operational flexibility on property.
Best Spa Software for City Center Hotels 94% recommended by 34 City Center Hotels hotels
#1 of 2
HOTELTIME is a top Spa Software pick among city center hotels on HotelTechReport, praised for its ability to support online bookings and gift voucher sales, which significantly streamlines daily operations for hoteliers. Their reviews highlight how "the system makes our work very easy," allowing for effective management of wellness services.
Best Spa Software for Boutique Hotels 92% recommended by 62 Boutique Hotels hotels
#1 of 3
HOTELTIME is a top Spa Software pick among Boutique hotels on HotelTechReport, noted for its "clear overview of everything" that simplifies the management of spa services and enhances operational clarity. The integration with property management functions helps teams work more efficiently across all departments.
Best Spa Software for Bed & Breakfast & Inns 95% recommended by 58 Bed & Breakfast & Inns hotels
#1 of 4
HOTELTIME is a top Spa Software pick among Bed-N-Breakfast on HotelTechReport, offering quick online booking and gift voucher sales directly through the system, which helps operators enhance their service offerings and profitability.
Best Spa Software for Limited Service & Budget Hotels 98% recommended by 20 Limited Service & Budget Hotels hotels
#1 of 3
HOTELTIME is a top Spa Software pick among Limited-Service-Budget hotels on HotelTechReport, with a strong booking engine that allows online service reservations and effectively connects the spa and hotel systems, enabling direct billing to guest accounts.
Best Spa Software for Extended Stay & Serviced Apartments 93% recommended by 13 Extended Stay & Serviced Apartments hotels
#1 of 2
HOTELTIME is a top Spa Software pick among Extended-Stay-Serviced-Apartments on HotelTechReport, valued for its ability to generate "well organized reports" that help operators understand their business performance daily. This feature supports better decision-making for property management.
Best Spa Software for Vacation Rentals & Villas 94% recommended by 5 Vacation Rentals & Villas hotels
#1 of 1
HOTELTIME is a top Spa Software pick among Vacation-Rentals-Villas on HotelTechReport, as it provides detailed revenue reports and forecasts, helping operators analyze their financial performance effectively. Reviewers appreciate the integration of accommodation, food and beverage, and leisure services into one platform.
Best Spa Software for Resorts 95% recommended by 53 Resorts hotels
#2 of 4
HOTELTIME is a top Spa Software pick among resorts on HotelTechReport, highlighted for its ability to integrate spa bookings with property management systems, allowing for real-time updates across departments. Hoteliers appreciate that all guest history and spending can be tracked in one system for better service.
Best Spa Software for Branded Hotels 96% recommended by 18 Branded Hotels hotels
#2 of 3
HOTELTIME is a top Spa Software pick among Branded on HotelTechReport, praised for its own booking engine that simplifies online service reservations for guests. Hoteliers note this feature's impact, with one stating it "allows for better guest experience."
Best Spa Software for Airport/Conference Hotels 96% recommended by 36 Airport/Conference Hotels hotels
#2 of 3
HOTELTIME is a top Spa Software pick among Conference on HotelTechReport for its ability to share guest data with HotelTime PMS, allowing direct billing of spa services to hotel accounts. This feature boosts operational efficiency and simplifies the checkout process for guests.
Best Spa Software for Luxury Hotels 95% recommended by 71 Luxury Hotels hotels
#2 of 3
HOTELTIME is a top Spa Software pick among luxury hotels on HotelTechReport, as it offers a booking system that integrates guest management and allows for the easy sale of gift vouchers, significantly simplifying daily operations. Users appreciate that the system works effectively both independently and in conjunction with HotelTime's PMS, enabling efficient billing to hotel accounts.
By region
Best Spa Software for hotels in Asia Pacific 83% recommended by 7 hotels in Asia Pacific
#2 of 2
HOTELTIME is a top Spa Software pick among Asia Pacific on HotelTechReport because it effectively manages packaged rates and accounting issues for hotels, helping to alleviate operational headaches. Users praise the support team for their immediate responses and strong knowledge, making workflows smoother.
Best Spa Software for hotels in Europe 94% recommended by 107 hotels in Europe
#1 of 4
HOTELTIME is a top Spa Software pick among Europe on HotelTechReport for its effective integration with property management systems, allowing wellness centers to share guest databases and charge services directly to hotel accounts, which promotes seamless operations.
Best Spa Software for hotels in Africa 100% recommended by 5 hotels in Africa
#2 of 2
HOTELTIME is a top Spa Software pick among Africa on HotelTechReport for its effective cloud solution that enables access from anywhere, helping hoteliers analyze past performance and plan for the future.
Best Spa Software for hotels in Middle East 100% recommended by 6 hotels in Middle East
#2 of 2
HOTELTIME is a top Spa Software pick among mid-sized hotels in the Middle East on HotelTechReport, praised for its ability to "reduce a lot of extra manual works" with a convenient housekeeping app that simplifies tasks like room releases and minibar postings.
By country
Best Spa Software for hotels in South Africa 100% recommended by 5 hotels in South Africa
#1 of 1
HOTELTIME is a top Spa Software pick among South Africa on HotelTechReport for its cloud solution that allows key staff to access the system and manage bookings from anywhere, which "helps in analyzing past performance and planning for the future."
Best Spa Software for hotels in Czech Republic 94% recommended by 101 hotels in Czech Republic
#1 of 1
HOTELTIME is a top Spa Software pick among hotels in the Czech Republic on HotelTechReport, enabling quick online bookings and integration with PMS, making daily operations smoother for staff. Hoteliers value this capability as it “significantly facilitates daily operations.”
Best Spa Software for hotels in United Arab Emirates 100% recommended by 6 hotels in United Arab Emirates
#2 of 2
HOTELTIME is a top Spa Software pick among mid-sized hotels in the United Arab Emirates on HotelTechReport, valued for its strong reporting capabilities that help manage the audit process effectively. Hoteliers appreciate the "best reporting" feature that simplifies financial reviews.

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What is HOTELTIME?

Founded in 2002 | Headquarters in United Kingdom | 44 employees
Libero SPA is a comprehensive reception, booking, and operational system specifically designed for Wellness and SPA centers. The platform excels in streamlining various aspects of SPA management, including handling reservations, guest interactions, and operational logistics. It offers seamless integration with the HotelTime PMS platform, making it ideal for hotel resorts that feature wellness services. The system’s multi-location/multi-property mode enhances its utility for businesses with multiple branches. Libero SPA helps reduce operational costs and increase revenue through automation and efficiency, allowing businesses to deliver exceptional customer experiences.

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Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of HOTELTIME products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by HOTELTIME

FAQs

Capabilities

Real-Time availability and scheduling

Comprehensive online booking system

Guest and membership management

Advanced reporting and analytics

Customizable treatment packages and pricing

Features

Reservations Managements

4/5 features

Payment

4/5 features

Upselling & Packages

4/5 features

Guest Communications

4/5 features

HOTELTIME Reviews Summary

4.7
Excellent
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.5/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Libero SPA is the #2 most trending product in the Spa Software category (out of 16) and the #70 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

HOTELTIME has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted HOTELTIME as the #1 Spa Software provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

HOTELTIME Pricing

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

HOTELTIME Average HOTELTIME

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10

Success Stories

9

References

20

Featured Customers

More Products by HOTELTIME

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HOTELTIME Reviews

Hotelier Rating

Excellent
112
Very Good
13
Average
6
Poor
2
Terrible
0

Property Size

  • X-Small (5)
  • Small (48)
  • Mid-Sized (39)
  • Large (34)
  • X-Large (1)

Country

  • Czech Republic
    Czech Republic
    (103)
  • United Arab Emirates
    United Arab Emirates
    (6)
  • South Africa
    South Africa
    (5)
  • Thailand
    Thailand
    (4)
  • United States
    United States
    (3)
  • Slovakia
    Slovakia
    (2)
  • Hungary
    Hungary
    (2)
  • United Kingdom
    United Kingdom
    (2)
  • Sri Lanka
    Sri Lanka
    (2)
  • Maldives
    Maldives
    (1)

Region

  • North America
    North America
    (3)
  • Europe
    Europe
    (109)
  • Asia Pacific
    Asia Pacific
    (7)
  • Middle East
    Middle East
    (6)
  • Africa
    Africa
    (5)
10

Vše v jednom

Management Support from 100 to 199 room Bed & Breakfast & Inn in (Czech Republic)

Verified
5 days ago
It is a comprehensive solution for our hotels, including a full-fledged reservation agenda system, managerial reporting, issuing hotel bills and invoices associated with them. I consider the main benefit to be easy, simple and clear arrangement and control. Original Czech: Jedná se o komplexní řešení pro naše hotely, zahrnující plnohodnotn...
Country Czech Republic
Management Support
Large Hotel
10

Clear, user-friendly system with room for better support

Front Office Manager from 50-74 room Bed & Breakfast & Inn in Prague (Czech Republic)

Verified
11 days ago
What I like most is how clear, well-organized, and user-friendly the system is. The design is modern and intuitive, which makes everyday work easier and more efficient. I appreciate the reports and regular updates about new features, improvements, and upcoming changes. It’s nice to stay informed about how the system is developing and what...
Country Czech Republic
Front Office Manager
Mid-Sized Hotel
10

Reliable, user-friendly PMS for multiple properties — with room to improve features

Reservation Manager from 100 to 199 room Boutique in Prague (Czech Republic)

Verified
11 days ago
HotelTime is a reliable and user-friendly PMS that we use every day across multiple properties. I especially appreciate the clear reservation management, reporting options, and the possibility to manage different hotels within one system. The support team is also responsive and usually helps us resolve operational issues quickly.
Country Czech Republic
Reservation Manager
Large Hotel
10

Fast, reliable hotel operations — customization could be quicker

Director from 25-49 room Boutique in Horni Becva (Czech Republic)

Verified
19 days ago
Flawless and intuitive operation, as well as hotline support. The hotel reservation system is user-friendly and fast, and the POS system—including inventory management—works very reliably.
Country Czech Republic
Director
Small Hotel
4

Flexible setup for taxes and accounting — third-party integration needs work

Sales & Marketing Manager from 25-49 room Boutique in Rawai (Thailand)

Verified
1 months ago
The Implementation was good in the beginning. The flexibility in the beginning during set up and flexibility with setting up taxes and accounting related issues.
Country Thailand
Sales & Marketing Manager
Small Hotel
10

We have been using HotelTime for over 10 years now and are fully satisfied

Spa Manager from 50-74 room Bed & Breakfast & Inn in Velke Karlovice (Czech Republic)

Verified
2 months ago
We have been using HotelTime for over 10 years now and are fully satisfied especially with the range of products (F&B and Spa) and their integrations. HotelTime team have always been very helpful in regards to customer support and bringing our hotel tech level up.
Country Czech Republic
Spa Manager
Mid-Sized Hotel
10

Spa system for all hotels

Front office from 75-99 room Bed & Breakfast & Inn in Roznov pod Radhostem (Czech Republic)

Verified
2 months ago
The system supports quick and easy sales of services. Guests can easily complete everything via the website. The system also allows the sale of gift vouchers.
Country Czech Republic
Front office
Mid-Sized Hotel
Veronika from HOTELTIME replied
Happy Libero makes your work easy! :-) Thank you for your kind words
10

It is user friendly and help to manage the time.

Front Office Manager from 10 to 24 room Boutique in Dikwella (Sri Lanka)

Verified
11 months ago
It is very advance system and easy to feed the data, receiving clear reports and user friendly. The hotel time is one of the best system which I had used during my operation. Also, the technical team members are really helpful and full fill the requirements at the same time. If I mentioned by the name Piumi, Shaham and others are doing grea...
Country Sri Lanka
Front Office Manager
Small Hotel
10

Great reservation system, easy to use. Works fast.

Receptionist from 500+ room Bed & Breakfast & Inn in Prague (Czech Republic)

Verified
11 months ago
I really like how simple and intuitive the reservation system is. The layout i clear and it takes only few moments to complete a booking. Everything loads quickly, so the whole process feels smooth and efficient.
Country Czech Republic
Receptionist
X-Large Hotel
10

Free SPA

Front office manager from 75-99 room Bed & Breakfast & Inn in Roznov pod Radhostem (Czech Republic)

Verified
11 months ago
Libero is a very practical reception and reservation system for wellness and spa centers. Thanks to the clear planning of rooms and employees and easy online booking, it significantly facilitates daily operations. It works great both independently and in connection with HotelTime PMS, when it shares the guest database and allows bookings to...
Country Czech Republic
Front office manager
Mid-Sized Hotel
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  • 14

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

These solutions are reliable, implemented relatively quickly as functional. Saves time. Training people is quick. My hotels appreciate the fact that there is no need for long education and that the controls are intuitive.

Question:

What differentiates this product or service from the competition?

Answer:

Compared to other solutions, these are stable, are on the cloud, the help desk is active and has experience in hotel operations. It's a difference when dealing with an IT specialist and an IT specialist with a background in hospitality.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

The hotelier should clarify what he expects from any system. He should prepare his team for process change. He should not be afraid of change. He should openly support the change and communicate it well in the hotel. Engage affected people. Take advantage of the demo and get ready.

Milan Pavelka Siobhan Loughman Tom Edwards + 9 recommend
Recommended by
Milan Pavelka
Milan Pavelka Founding Partner @ Hotelmax
Siobhan Loughman
Siobhan Loughman Head of Business Development @ Duetto
Tom Edwards
Tom Edwards Director of Partnerships, UK & Ireland + Benelux @ RoomPriceGenie
Paul Griffiths
Paul Griffiths Chief Growth Officer @ GuestRevu
Siobhan Loughman
Siobhan Loughman Business Development Manager @ Duetto
Milan Pavelka
Milan Pavelka Founding Partner @ Hotelmax
Siobhan Loughman
Siobhan Loughman Head of Business Development @ Duetto
Tom Edwards
Tom Edwards Director of Partnerships, UK & Ireland + Benelux @ RoomPriceGenie
Paul Griffiths
Paul Griffiths Chief Growth Officer @ GuestRevu
Siobhan Loughman
Siobhan Loughman Business Development Manager @ Duetto
Peter Cooke
Peter Cooke Sales Manager @ NetAffinity
Petr Kostelný
Petr Kostelný CEO @ PECOSTA
Jan Durcak
Jan Durcak Regional Director @ Profitroom
Rohan Watt
Rohan Watt Co-Founder @ Orderlina
Michal Drugaj
Michal Drugaj Technical Director @ SORTEC EUROPE s.r.o.
Ciara Crossan
Ciara Crossan CEO @ WeddingDates
Travis Henry
Travis Henry Hospitality Director @ Total Processing
Are you a consultant or vendor that recommends HOTELTIME? Leave a recommendation

News

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HOTELTIME

2 days ago

The Hydro Hotel Reopens with HotelTime

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4 days ago

HotelTime Solutions and CZECH INN HOTELS extend their cooperation to Austria

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10 months ago

HotelTime Solutions enters a new phase of growth with an investment from Sandberg Capital

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1 year ago

Cru Hotel: The Hotel That Runs Itself (Almost)

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1 year ago

HotelTime Solutions and GuestRevu Launch New Partnership

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2 years ago

How Czech Inn Hotels Streamlined Operations Across 19 Properties with HotelTime Solutions?

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2 years ago

Mastering Digital Transformation: How OREA Hotels & Resorts Owns the Customer Journey with HotelTime Solutions

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2 years ago

HotelTime Solutions Announces Integration with Hotellab RMS System

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HOTELTIME

2 years ago

My Resorts (formerly Uni-Vision Group) signs with HotelTime Solutions to revolutionize hospitality operations in South Africa

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HOTELTIME

2 years ago

HotelTime Solutions Welcomes Industry Veteran David Byrne to Lead Expansion Efforts

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HOTELTIME

3 years ago

More effective operation in Losehill House thanks to HotelTime Solutions

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3 years ago

Absolute Hotels and Resorts needed a solution for multiple properties and cost reduction

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3 years ago

Thai Garden Resort and HotelTime Solutions: Professional management, functioning accounting, comprehensive solution and extensive options of integration with third-party systems

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3 years ago

300 apartments in different areas in London effectively managed by HotelTime PMS

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3 years ago

How Luxury Boutique Chateau Mcely Upgraded its Tech Stack to Streamline Operations & Deliver Better Service

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4 years ago

HotelTime Solutions Integrate With Adyen

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4 years ago

How Nezvalova Archa Designed a Fully Automated Smart Hotel Built on HotelTime

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4 years ago

Is the Future of Revenue Management Humanless?

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4 years ago

HotelTime Sends Employees to Work Remotely for Month to Learn Local Markets

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HOTELTIME

4 years ago

Hotel Payments Processing: Understanding the Fees and Stakeholders

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HOTELTIME

5 years ago

8 Ways a Hotel PMS Improves Operations and the Guest Experience

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HOTELTIME

5 years ago

OREA Hotels & Resorts Signs With HotelTime Solutions

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7 years ago

A 1,000 word micro-history of hotel distribution

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8 years ago

Social Media for Hotels: How it Drove 6% of Direct Bookings

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8 years ago

The Co-Pilot Theory: How to increase revenue by throwing your tie away

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Support

Verified Support

HOTELTIME has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

Less than a day

Recommended

93%

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