Libero SPA

4.7 (117 REVIEWS)

HTR Score icon
HT Score  
98 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Michael, Lina, Jake + 52 more experts recommend HOTELTIME

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Ranked 2 (out of 14) in Spa Software

2025 Finalist HotelTechAwards

Hoteliers voted HOTELTIME as the #2 Spa Software provider in the 2025 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Reception and booking system for Wellness & SPA facilities including on-line booking engine

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Bell avatar Bell - AI powered product analyst

I analyzed all of HOTELTIME’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like that HotelTime Solutions offers a highly intuitive and comprehensive platform for various hotel operations, including reservations, guest interactions, and reporting, leading to improved customer experience and operational efficiency. Key benefits include seamless integrations and automation of manual tasks, which help in reducing costs and increasing revenue. However, users note some areas for improvement, such as outdated design in some modules and the need for better reporting features.

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Asten Hotels, SUHA Hospitality, L’Hotels & 330 others

Read their reviews

What Types of Hotels HOTELTIME is Popular For

Size

28 | X-Small (1-9 room)

92 | Small (10-24 room)

264 | Mid-Sized (25-74 room)

132 | Large (75-199 room)

59 | X-Large (200+ room)

Country

390 | Czech Republic

78 | Thailand

21 | United Arab Emirates

13 | Sri Lanka

12 | United Kingdom

8 | South Africa

7 | Estonia

5 | Fiji

4 | Canada

4 | Italy

3 | United States of America

2 | Maldives

2 | Hungary

2 | Netherlands

2 | Slovakia

2 | Laos

2 | India

2 | Latvia

2 | Indonesia

2 | Kenya

2 | Trinidad and Tobago

1 | Vietnam

1 | Switzerland

1 | Nigeria

1 | Bulgaria

1 | Congo (Brazzaville)

1 | Croatia

1 | France

1 | Germany

1 | Spain

1 | Seychelles

Type

242 | Boutiques

242 | Resorts

239 | Luxury Hotels

212 | Bed & Breakfast & Inns

182 | City Center Hotels

148 | Branded Hotels

134 | Limited Service & Budget Hotels

130 | Airport/Conference Hotels

63 | Extended Stay & Serviced Apartments

51 | Hostels

22 | Vacation Rentals & Villas

20 | RV Parks & Campgrounds

11 | Casinos

3 | Motels

Region

427 | Europe

100 | Asia Pacific

21 | Middle East

13 | Africa

7 | North America

5 | Oceania

2 | Central America

Category

516 | Property Management Systems

244 | Hotel Restaurant POS Systems

117 | Spa Software

What is HOTELTIME?

Founded in 2002 | Headquarters in United Kingdom | 44 employees
Libero SPA is a comprehensive reception, booking, and operational system specifically designed for Wellness and SPA centers. The platform excels in streamlining various aspects of SPA management, including handling reservations, guest interactions, and operational logistics. It offers seamless integration with the HotelTime PMS platform, making it ideal for hotel resorts that feature wellness services. The system’s multi-location/multi-property mode enhances its utility for businesses with multiple branches. Libero SPA helps reduce operational costs and increase revenue through automation and efficiency, allowing businesses to deliver exceptional customer experiences.

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Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of HOTELTIME products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by HOTELTIME

FAQs

Capabilities

Real-Time availability and scheduling

Comprehensive online booking system

Guest and membership management

Advanced reporting and analytics

Customizable treatment packages and pricing

Features

Reservations Managements

4/5 features

Payment

4/5 features

Upselling & Packages

4/5 features

Guest Communications

4/5 features

HOTELTIME Reviews Summary

4.7
Excellent
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Libero SPA is the #1 most trending product in the Spa Software category (out of 14) and the #49 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

HOTELTIME has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted HOTELTIME as the #2 Spa Software provider in the 2025 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
98 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

HOTELTIME Pricing

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

HOTELTIME Average HOTELTIME

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9

Success Stories

9

References

20

Featured Customers

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HOTELTIME Reviews

Hotelier Rating

Excellent
99
Very Good
11
Average
6
Poor
1
Terrible
0

Property Size

  • X-Small (5)
  • Small (11)
  • Mid-Sized (55)
  • Large (27)
  • X-Large (13)

Country

  • Czech Republic
    Czech Republic
    (90)
  • United Arab Emirates
    United Arab Emirates
    (6)
  • South Africa
    South Africa
    (4)
  • Thailand
    Thailand
    (3)
  • United States of America
    United States of America
    (3)
  • Slovakia
    Slovakia
    (2)
  • Hungary
    Hungary
    (2)
  • United Kingdom
    United Kingdom
    (2)
  • Maldives
    Maldives
    (1)
  • Sri Lanka
    Sri Lanka
    (1)

Region

  • North America
    North America
    (3)
  • Europe
    Europe
    (96)
  • Asia Pacific
    Asia Pacific
    (5)
  • Middle East
    Middle East
    (6)
  • Africa
    Africa
    (4)
10

User friendly and very simple to operate

Manager from 100 to 199 room Branded Hotel in Pilgrim's Rest (South Africa)

Verified
7 months ago
I like the way you can manage bookings for the spa. You can easily see and do room block. To make an appointments is very easy and so much more customizable. The POS is very simple to use and you have so much more features than your usual POS. Ordering food from the menu can be done anywhere with a device. It is much easier to keep track of...
Country South Africa
Manager
Large Hotel
Veronika from HOTELTIME replied
Thank you for your amazing review! We’re here to support you in every step of your property management journey.
10

Libero - Spa

Assistant Resort Manager from 100 to 199 room Airport/Conference Hotel in Madibeng (South Africa)

Verified
7 months ago
The system is very user friendly and convenient to use. Make adjustments to easy. Very efficient. Training of the system was very easy.
Country South Africa
Assistant Resort Manager
Large Hotel
Veronika from HOTELTIME replied
We’re thrilled that HotelTime Solutions has been a valuable partner for your property. Thank you for your kind review!
9

Daily using HotelTime

Head of reception from 25-49 room City Center Hotel in Velke Popovice (Czech Republic)

Verified
7 months ago
Overview about reservation and prices. Possibility use HotelTime by diffrent access devices. Possibility use HotelTime data in Libero, like name of ghoest plus transfer payment. Conection with accounting documents. A lot of possibilities to personalize HotelTime accoring our needs.
Country Czech Republic
Head of reception
Mid-Sized Hotel
Veronika from HOTELTIME replied
Thank you! Happy you are happy! Ragearding your feedback. Since you have it structured and prepared, let's meet on call with our Customer Success department. They can help you set the system to your best convenience.
10

One in all solution with great flexibility.

Sales & Marketing Manager from 25-49 room Boutique in Rawai (Thailand)

Verified
7 months ago
We had worked with several PMS before but there have always been some areas where it did not work out for us. With HT all the headache went away. The program literally could facilitate all the requirements we had for our property, including the most critical parts for us which was packaged rates and accounting issues. Above all this it...
Country Thailand
Sales & Marketing Manager
Mid-Sized Hotel
Veronika from HOTELTIME replied
Thank you for your nice words. It warms our hearts. Regarding your feedback: We have a concierge module with automated e-mails and online check-in + we have many CRM partners integrated.
10

Good wellness system

Provozní from in

Verified
7 months ago
This wellness system is user-friendly, it can be connected to the hotel's PMS system, which is useful. The fact that you can check your reservations from anywhere is great.
Provozní
Veronika from HOTELTIME replied
So nice to read this. Thank you!
10

Spa system for all hotels

Front office from 75-99 room City Center Hotel in Roznov pod Radhostem (Czech Republic)

Verified
7 months ago
The system supports quick and easy sales of services. Guests can easily complete everything via the website. The system also allows the sale of gift vouchers.
Country Czech Republic
Front office
Large Hotel
Veronika from HOTELTIME replied
Happy Libero makes your work easy! :-) Thank you for your kind words
9

Everything all right, 100% satisfaction!

Sommelier from 25-49 room Bed & Breakfast & Inn in Velke Karlovice (Czech Republic)

Verified
7 months ago
Great app with cool reservation system, access to any kind of information in a second. Connection between the SPA-Restaurant-Reception. Easy to do check ins and check outs. It works very well.
Country Czech Republic
Sommelier
Mid-Sized Hotel
Veronika from HOTELTIME replied
Such nice words about Libero! Thank you! Highly appreciated
10

Great wellness system

Front office from 75-99 room City Center Hotel in Roznov pod Radhostem (Czech Republic)

Verified
7 months ago
The system works great on its own or in conjunction with Hotel Time PMS, which allows for sharing a guest database or the ability to bill services to the hotel account.
Country Czech Republic
Front office
Large Hotel
Veronika from HOTELTIME replied
We’re delighted to know HotelTime Solutions has exceeded your expectations. Happy you enjoy both Libero and HotelTime PMS
10

Cloud solution for all necessary applications for Wine wellnessHotel Amande

Front office manager from 50-74 room Bed & Breakfast & Inn in Hustopece (Czech Republic)

Verified
7 months ago
Interconnection of all applications HOTELTIME, Vento, Libero, Easy control of programs Regural updates and premium online support Quick troubleshooting Cloud program - connection for any places
Country Czech Republic
Front office manager
Mid-Sized Hotel
Veronika from HOTELTIME replied
Thank you for your feedback. Noted :) Libero has undergone quite some change in the second half of 2024 and more is coming. :)
10

A Powerful and User-Friendly Spa Software

General Manager from 10 to 24 room Boutique in Dikwella (Sri Lanka)

Verified
7 months ago
The interface is clean, intuitive, and easy to navigate. It streamlines operations, enhances client experience, and offers useful insights. Great customer support - fast and the knowledge of the team is outstanding.
Country Sri Lanka
General Manager
Small Hotel
Veronika from HOTELTIME replied
We’re so glad you’re happy with HotelTime Solutions. Thank you for your time writing this review.
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Complex, fully cloud-based, intuitive, and easy-to-use solution. Variable integration and professional support. Variability of features designed by wide experience and extensive practice. Multi-property features for hotel groups.

Question:

What differentiates this product or service from the competition?

Answer:

The constant and fast development of many features in each product, well-organized sales analysis, real-time reporting tools, and extensive and both-way synchronized integration with the Profitroom suite.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

One of the easy-way decisions for an individual property or hotel chain with a capacity of 50+ units, operating a wide range of services for customers in the wellness, spa, or curative segment. The variability of its solutions makes the most efficient tech stack in hospitality. On top of that - great and supportive team, a practical and pointful approach with friendly communication.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 7 recommend
Recommended by
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Jan Durcak Regional Director @ Profitroom
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Travis Henry Hospitality Director @ Total Processing
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Jan Durcak Regional Director @ Profitroom
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Petr Kostelný CEO @ PECOSTA
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Paul Griffiths Chief Growth Officer @ GuestRevu
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Siobhan Loughman Business Development Manager @ Duetto
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Travis Henry Hospitality Director @ Total Processing
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Peter Cooke Sales Manager @ NetAffinity
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Rohan Watt Co-Founder @ Orderlina
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Michal Drugaj Technical Director @ SORTEC EUROPE s.r.o.
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Milan Pavelka Founding Partner @ Hotelmax
RecommendationAvatar
Ciara Crossan CEO @ WeddingDates
Are you a consultant or vendor that recommends HOTELTIME? Leave a recommendation

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9 months ago

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1 year ago

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1 year ago

HotelTime Solutions Welcomes Industry Veteran David Byrne to Lead Expansion Efforts

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1 year ago

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Support

Verified Support

HOTELTIME has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

Less than a day

Recommended

93%

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