Popular in Operations
Popular in Revenue Management
Popular in Marketing
Popular in Guest Experience
Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Overview
This publication collates data from industry research, hospitality reports, and HiJiffy's insights to map out the key trends in guest communications in 2023:
What You'll learn
- Further digitalisation of communication
- Personalisation and tailored communication
- Conversational Artificial Intelligence
- Navigating communications with sentiment analysis
- Streamlining all communication channels
- Voicebots and Interactive Conversational Voice Response Systems
DOWNLOAD THE GUIDE
Trends in Guest Communications in 2023
Want to talk to a Guest Messaging Software expert?
As the official sponsor of this guide, the HiJiffy team offers Hotel Tech Report users a free 30-minute consultation to help you learn about Guest Messaging Software and which is right for your hotel.
Subscribe to our weekly newsletter, Hotel Tech Insider
Join 100,000 executives from top brands like Accor, Marriott, Viceroy, Shangri-La, Rosewood, Expedia and AirBnB and get the latest innovations and insights delivered to your inbox once a week.
You’ve been subscribed
Invalid email format
Download the Free Report
Your guide was sent!
Your guide was successfully sent to .
Want to talk to a Guest Messaging Software expert?
As the official sponsor of this guide, the HiJiffy team offers Hotel Tech Report users a free 30-minute consultation to help you learn about Guest Messaging Software and which is right for your hotel.
Get personalized product recommendations
Product recommendations advisor
Let´s lookup your hotel information