How will Technology Transform Travel in the Next Decade?

Overview

If you think back to your last trip, whether for business or pleasure, it’s easy to think of it as a single ‘journey’. Getting from A to B. But throughout one journey there is a series of micro-journeys with technology at the core. This is the job Amadeus has orchestrated for over three decades. Together with our partners and customers, we’ve come together as a global industry aiming to deliver the best experience for travelers with the least friction possible.

What You'll learn

• How to apply AI and Gen AI to reduce friction and elevate personalization
• The business impact of “connected journeys” on loyalty, retention, and revenue
• Ways to unify data and systems to eliminate guest pain points
• Why a cloud-native, mobile-first strategy is critical to future-proofing your hotel