Software Reviews, Technology Trends, and Buying Advice

Marketing: 40 Free Reports & Downloads

Reports

Guest Service Report: Expectations & Experience

Guest Surveys & Feedback

Guide to Hotel Loyalty: How to successfully navigate the modern loyalty landscape

Loyalty Programs for Independents

Step-by-Step Hotel Marketing Plan 2021

Reputation Management

How Booking and Expedia build their traffic online with Metasearch

Direct Booking Tools

The Hotelier's Guide to Text and Chat: How to use modern messaging to increase guest satisfaction and direct bookings.

Why Revenue and Marketing need to align!

We Need to Talk about Conversion

Marketing & Distribution

Guide to Instagram for Hospitality Marketers

Hotel CRM Disruption: From a Marketing Tool to the Leading IT System

Central Reservations Systems

Is the PMS Long Overdue? The Future of Hotel Technology

Marketplaces & Integrators

The A-to-Z Guide to Hotel Marketing for Managers in 2020

Hotel CRM & Email Marketing

The Key to Reputation Success in 2021

Reputation Management

Digital Strategy Secrets 2020

We need to talk about Conversion – Part 2

Marketing & Distribution

The Hotelier's Guide to Loyalty

Loyalty Programs for Independents

Discover the Evolving Traveler's Journey [INFOGRAPHIC]

Plan the Ultimate 2021 Hotel Marketing Strategy

The Importance of Social Media for Hotels

COVID-Time Hotel Marketing Strategy Guide

Guest Experience

2020 Digital Marketing & Technology Budget Planning Report

Lets reduce booking cancellations!

From Booming to Privilege: The New Realities for a Hotel Industry in Need of a Reset

Rate Shopping & Market Intelligence

How Technology can support Changes in Hotel Guest Expectations

Hotel CRM & Email Marketing

Creating a Website That Converts: The Hotelier’s Guide to Direct Bookings Guide to Digital Marketing

Metasearch & Ad Tech

An Essential Guide to Choosing the Right Booking Engine Provider for your Business

Digital Marketing Agencies

Build a Smart Marketing Strategy for 2022 and Beyond

Guest Experience

Planning for 2022: A Hotelier’s Guide

How to Monetize a Marketplace Using Ads

Marketplaces & Integrators

7 Smart Ways to Generate Non-Room Revenue and Boost Loyalty

Revenue Management

6 Digital Advertising Trends to Accelerate Travels COVID-19 Recovery

Digital Marketing Agencies

Combining CRM with Upselling at ONYX Hospitality Group

Revenue Management Systems

Managing Customer Expectations for Hotels and Attractions

Direct Booking Tools

6 Easy Ways to Spruce Up Your Hotel’s Website

Content Marketing

The Complete Guide to Hotel Metasearch

Direct Booking Tools

The Triangle for Sustainable Success PMS – CDM – CRS

Property Management Systems

Content Management: The Achilles Heel for Hotels in 2022

Marketing & Distribution

Hotel Email Design Best Practices

Hotel CRM & Email Marketing

6 Things to Consider When Choosing a Chatbot for Your hotel

Content Bot: The future of email marketing for hotels

Hotel CRM & Email Marketing

Hospitality Middleware: How Connectivity Unlocks New Value for Hoteliers and Guests

Hotel CRM & Email Marketing