The Triangle for Sustainable Success PMS – CDM – CRS

Created in Collaboration with

purpleBackground ebookHolder category-buyers-guide


The IT stack in the hotel business needs to be readjusted. Only then can hoteliers provide a truly personalized guest experience at every stage of the customer journey. Dr. Michael Toedt looks at the role of the PMS as well as the relationship between CRM, PMS, and CDM. He explains the most important IT systems for a hotel and how can you make them really work.

What You'll learn

  • The “golden record”
  • The role of the PMS
  • The CRS – the distribution part
  • Connecting systems
  • GDPR Considerations

Keep up with the latest hotel tech tips, trends and insights with HTR’s monthly newsletter, theRewind

You’ve been subscribed

Invalid email format


Download the Free Report

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .


Want to talk to a Hotel CRM & Email Marketing expert?

As the official sponsor of this guide, the dailypoint™ team offers Hotel Tech Report users a free 30-minute consultation to help you learn about Hotel CRM & Email Marketing and which is right for your hotel.