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Review of HelloShift

9
Easy to use. Staff members are able to communicate instantly
Hotel Manager from 100 to 199 room Bed & Breakfast & Inns in KittyHawk (United States)
Verified
9 years ago
Products Reviewed
Staff Collaboration Tools
What do you like most?
We are looking forward to utilizing the text to guest feature when our busy season is here, unique and I feel our guests will enjoy. able to assign tasks and track trends, make action plans. Our hotels' employees had an easy time learning the functionality too.
What do you dislike or think could be improved?
We have only been using the complete system for around four months and yet to use during our busy season. So far, no issues, but could better answer after a Summer at our leisure travel hotel. Unfortunately we have not been able to use the guest engagement portion due to our clientele is not as tech savvy this time of the year.
4.5
Excellent
Ease of Use
4.5/5
Customer Support
4.0/5
ROI
5.0/5
Implementation
5.0/5

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