Designed to simplify, connect and improve. One single platform with helpful tools for daily hotel routines. A solution to optimize hotel operations and internal communication.
HelloShift (Staff)
4.6 (182 REVIEWS)
HT Score
38 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
HelloShift (Staff)
4.6 (182 REVIEWS)
Ranked 7 (out of 52) in Staff Collaboration Tools
Digitize your hotel with Staff Collaboration, Guest Messaging, Contactless Checkin, and Housekeeping in one app.
93% recommended by 110 hotels
Ratings Summary
4.6
Excellent
182 reviews
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.7/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, HelloShift (Staff) is the #14 most trending product in the Staff Collaboration Tools category (out of 52) and the #773 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHelloShift has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
About HelloShift (Staff)
Founded in 2014 | Headquarters in San Francisco (United States) | 3 employees
Digitize your hotel to meet the new normal. HelloShift Staff Collaboration is a fan favorite with a simple integrated interface that feels like social media with notes, DMs, tasks, lost & found, readings, preventive maintenance, inventory, sales CRM, calendars, a wiki, and more! Because digital hotels are more than Staff, HelloShift also offers Housekeeping and Guest Messaging. WebChat is included with all subscriptions.
Capabilities
HelloShift doesn’t have any benefits or use cases available
Features
Task Management
4/5 features
Messaging & Collaboration
4/5 features
Escalations & Alerts
4/5 features
Reporting
4/5 features
Automation
4/5 features
Templates
4/5 features
Pricing
Pricing Available By Request
HelloShift has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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More Together, Less Siloed
Improve guest satisfaction by streamlining guest and staff service requests through real-time communication
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Popularity by Segment
Size
114 | Large (75-199 room)
29 | Medium (25-74 room)
25 | X-Large (200+ room)
2 | Small (10-24 room)
Type
73 | Branded Hotels
61 | Boutiques
46 | Bed & Breakfast & Inns
25 | Luxury Hotels
22 | Resorts
17 | Motels
10 | City Center Hotels
10 | Vacation Rentals & Villas
9 | Limited Service & Budget Hotels
8 | Extended Stay & Serviced Apartments
7 | Airport/Conference Hotels
5 | Hostels
1 | RV Parks & Campgrounds
Region
202 | North America
4 | Oceania
3 | Central America
2 | Europe
1 | Africa
Category
182 | Staff Collaboration Tools
120 | Guest Messaging Software
59 | Hotel Chatbots
21 | Housekeeping Software
182
Reviews
2
Expert Recommendations
Hotelier Rating
10
Amazing Product
Group Sales & Service Manager from 100 to 199 room Resort in Folly Beach (United States of America)
Verified
2 years ago
10
Brilliant tool
Front Desk from 100 to 199 room Boutique in Phippsburg (United States of America)
Verified
2 years ago
7
It's very user friendly
from 100 to 199 room Resort in Folly Beach (United States of America)
Verified
2 years ago
10
Easy communication amongst employees/guests
from 25-49 room in Coeur d'Alene (United States of America)
Verified
2 years ago
10
Great Service For Hotel Staff
General Manager from 50-74 room Bed & Breakfast & Inn in Tucson (United States of America)
Verified
2 years ago
10
Extremely efficient!
Supervisor from 100 to 199 room Boutique in Bakersfield (United States of America)
Verified
2 years ago
10
Easy to navigate and be Efficient
from 50-74 room Bed & Breakfast & Inn in Daytona Beach (United States of America)
Verified
2 years ago
4
It is an ok system
Manager from 25-49 room Boutique in Williams (United States of America)
Verified
2 years ago
9
Easy to use and pretty dependable for all departments!
General Manager from 100 to 199 room Branded Hotel in Irvine (United States of America)
Verified
2 years ago
10
Love it
from 100 to 199 room Boutique in Chico (United States of America)
Verified
2 years ago
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Integrations
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Support
Verified Support
HelloShift has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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