Review of Octorate

10
Advised
Amministratrice from 5 to 9 room Other in Bergamo (Italy)
Verified
1 days ago
What do you like most?
Before deciding to adopt a channel manager, we experienced various problems with our small vacation rental, such as overbooking or low-rate room placement on Booking. Thanks to Octorate and especially to Ettore's professionalism, who supported us during the 5-hour onboarding process, this will never happen again! Highly recommended for anyone managing a property, even a small one, because it helps so much. Ask Ettore especially for training, as he's clear, helpful, kind, and even friendly. In 5 hours, we became proficient enough to proceed independently (which is the purpose of the Octorate onboarding process)!
What do you dislike or think could be improved?
I would increase the onboarding hours to 6 and have them complete an exit test to ensure everything is clear and understood.
5.0
Excellent
Ease of Use
3.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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