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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.

Review of d3x

10
A chatbot that keeps getting smarter, and a team that never lets you down
AI Project Manager from 200 to 499 room Boutique Hotels in London (United Kingdom)
Verified
2 months ago
Products Reviewed
Guest Messaging Software
What do you like most?
After 2+ years using D3X, the impact on our operations is clear. The AI learning loop feature alone drove a 20% increase in our automation rate in the last couple months, meaning fewer manual touchpoints for our teams and faster responses for our guests. The platform handles our full guest messaging stack, WhatsApp and beyond, in a way that is genuinely easy to use and straightforward to roll out across new properties. Jason, Gaurav, and the team deserve a special mention. They are consistently responsive, proactive, and available, whether it is a routine call, a new feature implementation, opening a new property, or an urgent situation that needs immediate attention. That level of partnership is genuinely rare in this industry, and it makes a real difference day to day.
What do you dislike or think could be improved?
We would love a more exhaustive data dashboard. The current reporting covers the essentials, but deeper analytics, more granular filtering, and richer conversation-level insights would help us extract even more value from the platform.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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