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Review of Hotek Hospitality Group

10
Efficient and reliable — but customer service needs work
Co owner from 5 to 9 room Boutique Hotels in Vlissingen (Netherlands)
Verified
7 days ago
Products Reviewed
Hotel Keyless Entry Systems
What do you like most?
It works very well and is very efficient. It saves a reception and all the guests really like it as we hear from them.
What do you dislike or think could be improved?
Overall, we are very satisfied with Hotek and the products they provide. The solutions are reliable and work well for our hotels. One area for improvement would be customer service and communication, particularly in terms of response times and follow-up. That said, we value our partnership with Hotek and appreciate the quality of their products.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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