Hotek Hospitality Group

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Hotek Hospitality Group

Unranked in Mobile Key & Keyless Entry

HOTEK Your Mobile Key : the mobile key solution for all hotel locks worldwide without downloading an app

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Ratings Summary

Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
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Achievements

Trending Product

This vendor's trending score is rising, Hotek Hospitality Group is the #12 most trending product in the Mobile Key & Keyless Entry category (out of 38) and the #754 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Hotek Hospitality Group’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

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About Hotek Hospitality Group
Founded in 1999 | Headquarters in Etten-Leur (Netherlands) | 49 employees
Hotek Hospitality Group is known for its hotel locks. With our innovative view on the lock, we have been creating future-proof hotel locks for two decades now. All our hotel locks are Your Mobile Key-ready. Don't have a Hotek hotel lock? No problem, our well-trained employees have the qualities to convert your current hotel lock into a future-proof Your Mobile Key hotel lock. Discover Your Mobile Key Experience real mobile key Your Mobile Key offers a "cloud hosted platform" and allows you, among other things, to open any lock electronically from anywhere in the world using your smartphone without the need for app installation. Easily make real-time changes to the WebApp and offer push promotions or messages to your guests. CLE Controller All Hotek CLASSIC, Mini and Small Line locks are CLE-ready (GuestKey) but other brands of locks can also be fitted with GuestKey. Upgrade the locks with the GuestKey controller so that the lock can be opened with the Web App. This makes the keycard superfluous. The GuestKey controller, a Cloud Low Energy chip (CLE©), can be easily installed in each RFID lock.

Capabilities

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Hotek Hospitality Group doesn’t have any benefits or use cases available

Features

Door Hardware

4/5 features

Access Management

4/5 features

Guest App

4/5 features

Compatibility

4/5 features

Other

0/2 features

Available Add-ons & Modules

Minifridge

Minibars for your guest rooms with built in inventory tracking and refill notifications.

INCLUDED

Pricing

Pricing Available By Request

Hotek Hospitality Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelier Rating

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It looks like Hotek Hospitality Group is not recommended by any hotels

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Expert Q&A and Partner Recommendations

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Question:

What does this product or service do well?

Answer:

Today more than ever hotels understand that technology provides solutions that help make better decisions for growth, improved operations, and more importantly to provide safe and secure seamless guest experiences to their guests. With our Hotek technology partnership integrations and their software installed on-premise network, the full range of Hotek smart locks are supported by AeroGuest. High quality and superb design customizable design aesthetic Hotek smart locks unique capability is a good fit for AeroGuest.

Question:

What differentiates this product or service from the competition?

Answer:

A plastic keycard is considered non-environmental, and even be unsanitary to hand out to every guest staying at the hotel every day. Hence, replacing a plastic key card and having a mobile hospitality solution enabling guests to get a digital key on their own phone is a must. Hotek don’t use Bluetooth but are using a special add-on 100% cloud based controller under the product name GuestKey. We don’t believe in BLE as this is not a good product for security. Our cloud controller can also be placed at existing lock brands. They just plug and play the controller in their lock and convert the lock in a mobile key system.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

At AeroGuest we work a lot with web services and Hotek can provide a key that does not need an app download. An approach that appeal to some hotelliers. A relatively new approach to the market and the digital guest journey.

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Nikolai Kronborg Partner & CCO @ AeroGuest
RecommendationAvatar
Nikolai Kronborg Partner & CCO @ AeroGuest
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Support

Unverified

Hotek Hospitality Group has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Response Time

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Recommended

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