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Review of Straiv

8
Smooth onboarding and solid integrations — support and requests lag behind
Geschäftsführerin from 10 to 24 room Bed & Breakfast & Inns in Vienna (Austria)
Verified
2 days ago
Products Reviewed
Contactless Check-in
What do you like most?
The onboarding went very well and smoothly. We use the digital guest folder and the online self-check-in. And we have interfaces with SAG, Dialogshift, and ibelsa in use. All interfaces work great.
What do you dislike or think could be improved?
The development no longer seems to be in-house, so feedback and requests are not implemented as quickly as before. Support was better in the past, and the ticket system is not optimal because there is no history.
4.0
Very Good
Ease of Use
5.0/5
Customer Support
3.0/5
ROI
3.0/5
Implementation
4.0/5

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