Sorry, this functionality is only available for verified hoteliers

The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.

Review of Gastfreund

10
Clear guest communication and task overview — with a few checklist gaps
Sales Management from 75-99 room Extended Stay & Serviced Apartments in Glowe (Germany)
Verified
4 days ago
Products Reviewed
Hotel Guest Apps
What do you like most?
Direct communication with the guest via Gastfreund’s in-house "Hotelboard." The departmental structure within the Hotelboard, combined with a clear overview of pending tasks—complete with status indicators and priority badges. The ability to adopt more sustainable practices regarding guest information—specifically through the digital guest directory and its well-structured layout—which is also excellently designed for seniors, allowing them to quickly and confidently get a clear overview. The efficiency of these digital solutions: they save time, reduce long-term costs, and position the hotel as a true role model for digitalization in the industry. The dashboard’s analytics provide a clear overview of traffic, enabling the quick identification of measures to further promote the hotel app. The AI ​​assistant, which continuously learns from the data provided and genuinely helps guests plan their stay—such as by offering tips on local sightseeing or providing information on nearby attractions. -> This drives high levels of satisfaction, which is noticeably reflected at the front desk. We are thoroughly satisfied with the products and services provided.
What do you dislike or think could be improved?
An editing function for individual tasks within the checklists. -> This feature would make things much easier, allowing users to add details or process specific tasks more quickly. A copy function for checklists intended for employees who are less comfortable with digital tools and need paper-based versions to complete their tasks.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
5.0/5
Implementation
5.0/5

Get Your Free AI Analyst Report

Custom recommendations tailored to your property

Ghostel icon
Trusted by
footer image 1 footer image 2 footer image 3 footer image 4 footer image 5 footer image 6 footer image 7

Let´s lookup your hotel information