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Review of SiteMinder

9
Centralizes distribution and reduces errors — but more flexible reporting is missing
Revenue from 200 to 499 room Bed & Breakfast & Inns in Adeje (Canary Islands)
Verified
3 days ago
Products Reviewed
Channel Managers
What do you like most?
Its ability to centralize and automate the management of rates, availability, and bookings across different distribution channels, making the team's work easier and reducing the risk of errors and overbookings. It also offers wide connectivity with the main OTAs and other hotel systems. It allows for quick updating of information and provides more efficient management of online distribution, helping to optimize sales and improve control over the different channels.
What do you dislike or think could be improved?
As an area for improvement, we believe the tool could strengthen the reporting and analytics side, offering more complete and flexible features that allow for greater customization of the data, as well as a more detailed view of the performance of the different channels and sales trends.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5

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