Review of Quicktext

9
An efficient and easy-to-use tool to improve our guests' experience
EBusiness from 500+ room Bed & Breakfast & Inns in Porches (Portugal)
Verified
3 months ago
Products Reviewed
What do you like most?
Since implementing the chatbot on our website, we have noticed a significant improvement in communication with our guests. The app is very easy to use and allows visitors to get quick answers to their questions, make reservations, and obtain important information instantly. This has reduced wait times and streamlined customer service, allowing us to focus on providing a more personalized experience.
What do you dislike or think could be improved?
Some more complex queries may require human intervention. Improve the handling of these situations, either by redirecting the customer to a support agent or improving automated responses.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5