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Review of RoomRaccoon

10
They always find the solution
Owner from 100 to 199 room Bed & Breakfast & Inns in Adeje (Canary Islands)
Verified
7 months ago
Products Reviewed
Property Management Systems
Hotel Management Software
What do you like most?
They are there to help you and do all they can to keep you happy.They know the system very well.
What do you dislike or think could be improved?
Find something so that Hotel Ads also does not take its % on the extra service like the food and drinks.I already pay enough to Hotel Ads that they should not also take their % on a discount to the customer as well.I was very disappointed with this.You give a discount to the customer (cost me money) and on this they also take an extra %.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5
Lindsay K. from RoomRaccoon replied
Thank you for your review, Emmanuel! We're glad to hear that our team is always there to help and strives to find solutions to keep you satisfied. We appreciate your feedback regarding Hotel Ads. While we may not have direct control over the policies of third-party platforms, we will certainly take your feedback into consideration. We value your business and will continue to work towards providing the best possible experience for you and your customers. If you have any further suggestions or concerns, please feel free to reach out to us. We appreciate your feedback and look forward to serving you better in the future.

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