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Review of Duetto

10
Game-Changing - Literally. We used to use IdeaS at my former employer.
Regional Director Of Revenue Management from 500+ room Branded Hotels in Las Vegas (United States)
Verified
8 months ago
Products Reviewed
Revenue Management Systems
What do you like most?
I continue to be amazed at how fast the system works and the accuracy of the information it provides . Also, the willingness and efficiency of the partners at Duetto, when it comes to questions, advice or solutions, only amplifies the value of Gamechanger. In today's ever-changing pricing environment, Gamechanger sets the standard for true, real-time, open-pricing.
What do you dislike or think could be improved?
Sometimes, I think that pricing algorithms need to be impacted by competitor pricing, however, this may be more of a "me" issue, than Duetto, as the whole philosophy is based on the demand, or lack there of, of YOUR property. Honestly, I do not have much I am unhappy about. Would like to have property visits from their customer service team.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Ruth K. from Duetto replied
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thank you for choosing Duetto as your RMS platform.

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