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Review of LIKE MAGIC

10
Intelligent all-in-one solution for modern hospitality operations
Backoffice Teamleader Extended Stay & Serviced Apartments in Horw (Switzerland)
Verified
12 months ago
Products Reviewed
Hotel Guest Apps
Contactless Check-in
What do you like most?
I find the automation of everyday processes like check-in/check-out, housekeeping, and payment processing particularly helpful. Integration with existing PMS and access systems works seamlessly. The browser-based platform is intuitive and offers a modern user experience for both guests and employees.
What do you dislike or think could be improved?
In the current state, some analytics or reporting functions are still missing. Support response times are generally good; however, some feedback indicates that not all support employees are equally familiar with the system or processes.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
5.0/5
Implementation
4.0/5

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