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Review of Clock

10
All-in-one operations platform — with room for email templates
Marketing Campaign Manager from 25-49 room Bed & Breakfast & Inns in Ravda (Bulgaria)
Verified
4 days ago
Products Reviewed
Property Management Systems
Hotel Management Software
What do you like most?
What I love most is having everything on one platform. We use Clock for both our hotel management system and restaurant POS, which makes managing daily operations so much easier. Is it the easiest platform to navigate at first? Honestly, no. There is quite a lot to explore, and it takes some time to get familiar with all the functionalities. But once you do, it’s brilliant! Everything you need is there: reservations, invoicing, pricing, restaurant operations and so much more. And then there is the customer support. Simply outstanding! Any issues we’ve had have been addressed and resolved within days. A special mention goes to Mehmed Halil, who handled our sales process. Let’s just say this man can sell you absolutely anything! He’s incredibly talkative, persuasive and certainly knows how to present a product! But our account manager, Nikolina, deserves a special mention too. We absolutely love this woman! She explains everything so clearly, is always helpful and makes things so much easier. Let’s be honest: behind every great company is a great team that makes the difference. Clock has both the technology and, most importantly, the people behind it. Highly recommended!
What do you dislike or think could be improved?
One feature I would love to see is the option to customise email templates for incoming reservations. It seems like such a simple and useful functionality to implement, so I’m honestly surprised it’s not available yet. Other than that, the platform has pretty much everything you need to manage your daily operations!
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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