Ratings Snapshot
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Ranked #3 out of 210 in Property Management Systems
Clock Software has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
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Boutiques 78 verified reviews96%
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Luxury Hotels 38 verified reviews97%
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City Center Hotels 33 verified reviews94%
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Bed & Breakfast & Inns 26 verified reviews95%
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Resorts 26 verified reviews95%
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Hostels 24 verified reviews91%
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Vacation Rentals & Villas 13 verified reviews89%
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Branded Hotels 5 verified reviews94%
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Extended Stay & Serviced Apartments 4 verified reviews98%
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Limited Service & Budget Hotels 3 verified reviews97%
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Motels 2 verified reviews100%
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Airport/Conference Hotels 1 verified reviews100%
Clock PMS+ Overview
Clock PMS+ Overview
Solutions built for yesterday's world and unnecessarily large patchworks of vendors and software cannot optimally serve your interests. Streamline your business' technology, amaze your guests with touchless digital services and maximise profits using Clock PMS+! The system offers full-featured, cloud native property management that enables contemporary, paperless hotel operations. It also goes muc...
About Clock Software View website
Founded in 1996 | Headquarters in London | 53 employeesClock Software is pioneering the transformation of hotel management software from fragile and complex IT structures to an all-in-one integrated digital platform...
Integrates with
- Revenue Management Systems
- Mobile Key & Keyless Entry
- Housekeeping Software
What customers love about Clock PMS+
General Manager in Glenelg (Australia)
Have been using Clock PMS for about 6 months now. Both my staff and I are loving it. They roll out bug fixes and feature updates roughly every 2 months and are proactively developing new functionality combined with be...
General Manager in San Pedro (Belize)
It offers all we need and more. The staff have been very efficient in helping us in a timely manner and have been able to assist us with all queries from the very beginning.
Sales & Marketing Manager in Балчик (Bulgaria)
Very friendly and easy hotel software for beginners to professionals. Its accessibility and variety of modules make it suitable for each department in the hotel giving them the chance to operate in an automatic working...
Expert Q&A and Partner Recommendations
What does this product or service do well?
Clock PMS has a great user-friendly system. The integration between both systems allows Clock customers to provide their guests with an innovative, new-age guest experience while on the hotel's end it allows seamless and simple operation.
by Hannah Efroni (EasyWay) on December 01, 2021
See more answers (29)Showing all answers to: "What does this product or service do well?"
November 02, 2021, Svetlana heard from clients about the
Clock is a great partner of ours. HKeeper integration with Clock is innovative and provides a high level of service to both of our customers and partners. The Clock team has been extremely delightful to work with.
December 14, 2020, Olga heard from clients about the
Clock Software offers a complete and integrated suite of cloud-based hotel management software, distribution systems and guest engagement apps, with Clock PMS+ at the forefront. The suite allows hoteliers to focus on smooth hotel operations and a great guest e...
December 14, 2020, Jonathan has seen a demo of the
Clock is one of the leading PMS' in the market with modern and advance features that allow hoteliers to properly run their hotels. They are innovative and provide a high level of customer service to their customers and partners.
November 16, 2020, Christopher has seen a demo of the
Clock offers a very modern Property Management System fit for a significant portion of the hotel industry. With a great price-point, plenty of robust functionality that will fit your needs - Clock's software goes a long way.
October 14, 2020, Tamir occassionaly uses the
Clock PMS is a great partner of ours, and also of our hoteliers. Their system is much more updated and useful than the usual PMS. They offer a great variation of add-on, such as kiosk, payment processing, event manager, integrated channel manager and so much m...
December 11, 2019, Karim has seen a demo of the
Clock provides a very complete, modern, and effective package. They cater to the full range of hotel, everything from smaller luxury properties, to larger city complexes. They can provide a high-quality service while still being reasonably priced.
December 18, 2019, Siddharth occassionaly uses the
Clock PMS is a new generation PMS with open API and easy connectivity. It works well with existing systems and revenue management system. The product is fully cloud based and can be accessible from anywhere.
December 16, 2019, Ekaterina regularly uses the
Clock creates a modern cloud-based PMS that makes hoteliers´ lives better with a variety of add-ons. For us, as a partner, it is easy to connect our products with PMS/HMS/BE. They focus on API integrations and all-in-one solutions, build an infrastructure and...
December 16, 2019, Gersende heard from clients about the
Clock is a cloud-based PMS that allows Partners such as Qualitelis to benefit from a great autonomy in our developments because the data are easily accessible. In addition to taht, the Clock team has been very helpful during all our connectivty process.
December 14, 2019, Ulli heard from clients about the
excellent partner on many levels in the PMS world. always happy to recommend hotels to them. They work reliably and fast on solving problems and provide excellent support on each level. Great PMS for individual hotels
December 14, 2019, Lana heard from clients about the
It provides 24/7 online customer service and makes customer service more intelligent and efficient. Gives a variety of options for integration with other software. The integration process is really easy and takes a minimum effort.
December 13, 2019, Nicki heard from clients about the
The team at Clock Software are great to work with. They provide innovative PMS and HMS software for the hotel industry and they are always thinking what they can do for their customers. They are a pleasure to work with.
December 13, 2019, Alicia has seen a demo of the
Clock is very easy to to setup, customisable depending on the complexity of the property and the hotelier's needs. The system being cloud, it works on any device. The team at Clock is very helpful and reactive with continuos system improvements.
December 13, 2019, Jonathan heard from clients about the
Clock is a great platform for hotels run by a dedicated team that really care. Clock's all-in-one solution provides hotels with the tools to simplify their operations and enhance the guest experience. From managing rooms with Clock PMS to streamlining operat...
December 13, 2019, Lennart has seen a demo of the
Clock is a very user friendly PMS really build up with a future vision of open API's and connectivity. Clients that speak about Clock are enthusiastic about it's flexibility and ease of use. Clock understands the importance of customer service and support. Cli...
December 13, 2019, Silvia heard from clients about the
Clock PMS and HMS are excellent softwares for many different kind of properties, for the one located near airports and for motels too. Our clients are happy to use Clock programs and the connection with RoomCloud Channel Manager works great.
December 13, 2019, John occassionaly uses the
Simple interface that allows users to get the information needed quickly and efficiently. Easy to use API for external integrations giving API users all the tools needed to show the information on external platforms.
December 11, 2019, Asaf has seen a demo of the
Excellent customer support, every question is answered quickly and thoroughly. I have done my fair share of integration in the past, and Clock is by far one of the easiest and most reliable out there.
December 12, 2019, Lukas heard from clients about the
Clock is great and forward-thinking PMS solution which is able to uniquely tailor its solution to different customer needs. The team is incredibly responsive and is a joy to work with as an integration Partner.
December 11, 2019, [email protected] occassionaly uses the
What our joint customers like best is the complete product that offers a suite of technology that hoteliers need. The software is cloud-based and is accessible on any device. Other positive points are the integrations that Clock offers and the easy to use inte...
December 11, 2019, Willem has tried the
Clock offers an innovative, future-proof, and effective hotel platform. They solve many problems for all kind of hotels where I believe they are reasonably priced. The system looks friendly and is easy to navigate.
December 11, 2019, Olga heard from clients about the
Clock Software offers a complete and integrated suite of cloud-based hotel management software, distribution systems and guest engagement apps, with Clock PMS Suite at the forefront. The integrated suite of solutions makes a difference for customers.
December 11, 2019, Andy heard from clients about the
Great payment integration to help fully automate payments to enable a 360 degree digital guest journey. Clock PMS has been at the forefront to help automate the full guest journey and enable hotels to offer a modern experience.
December 11, 2019, Fabian occassionaly uses the
I was involved in a project where we built an integration to clock. Really like what they do and how they work with us as partners. We have a good mutual understanding of what is needed for the market and with joint development we have built a good standard in...
December 11, 2019, Maalik regularly uses the
We are delighted to collaborate with CLOCK PMS. It is a new generation PMS with a complete and open API. All useful and necessary functions are available at a very attractive cost for the user. the handling is simple and quick. The support is very reactive....
December 11, 2019, Daan has seen a demo of the
Clock has a great suite with a state of the art PMS solution. Clock is specifically good as it provides all functionality to run a hotel with a modern mindset. Additionally, Clock comes with an eco-system of additional services to complete your tech stack.
December 10, 2019, Stuart has seen a demo of the
Clock is a brilliant, modern PMS and hotel software solution that offers "plug and play" cloud-based features and functionality. This means that it's easy to adapt to any situation and find solutions that suit your specific needs. Their strong client-centric ...
October 25, 2019, Ari heard from clients about the
They are great people and have an open and proactive attitude. We really like working with Clock. Their API is easy to write to meaning that you can get many integrations. Their software is popular with our clients.
October 25, 2019, Ari heard from clients about the
They are great people and have an open and proactive attitude. We really like working with Clock. Their API is easy to write to meaning that you can get many integrations. Their software is popular with our clients.
What differentiates this product or service from the competition?
Clock PMS software is innovative and is well thought to address the day-to-day needs of the end-users - the hoteliers. One example is the fact Clock has mobile-based access as well as desktop. This allows the hotelier to access the PMS from anywhere at any time.
by Hannah Efroni (EasyWay) on December 01, 2021
See more answers (29)Showing all answers to: "What differentiates this product or service from the competition?"
November 02, 2021, Svetlana heard from clients about the
Clock system helps to avoid costly errors by implementing automation to the system. They put technology first and act as an agile organization. From the top-down, every employee shows characteristics of empowerment and ownership.
December 14, 2020, Olga heard from clients about the
Clock PMS is a cloud based solution that offers a complete and full featured solution. Hoteliers are free from administrative tasks and can focus on their guest experience. The team is responsive and always looking for innovation.
December 14, 2020, Jonathan has seen a demo of the
Clock is a great partner company that allows customizable integrations that provides a better end experience for their customers. They have enhanced several features such as their kiosk and pre check-in options that have been very valuable during this pandemic...
November 16, 2020, Christopher has seen a demo of the
Clock offers many advanced features, which are especially critical in today's climate. Given the threat of COVID-19, Clock has sprung to action creating digital check-in solutions and other needs that their customers have asked for. Guests who stay at hotels u...
October 14, 2020, Tamir occassionaly uses the
I believe that the fact they are always staying in pursuit of an upgrade is amazing. They don't operate like the old PMS, where there is a major upgrade that stays for years. Clock's software is being constantly developed for the needs of its customers.
December 11, 2019, Karim has seen a demo of the
Many PMS rely on third-party vendors to complete basic functionality that the PMS should not lack. Clock, however, is quite complete by itself, and if by any chance you are not happy with any of their modules, you can easily activate addons through their inter...
December 18, 2019, Siddharth occassionaly uses the
The mindset of Clock PMS is open and integratable. They have developed simple to use APIs, and easily connect with other systems like our revenue management system. The team is friendly and helpful.
December 16, 2019, Ekaterina regularly uses the
The approach to product development - innovations, permanent improvements, cloud-based, all-in-one solution. Clock team performs excellent communication and provides clear guidance. They always focus on the client's interest first.
December 16, 2019, Gersende heard from clients about the
The Clock PMS is very easy to customize from one hotel to another. Every suer can create its own fields and it allows a great efficiency. What is also great with this PMS is its users can create themselves the API access for their partner such ike Qualitelis. ...
December 14, 2019, Ulli heard from clients about the
Overall it is a very complete product with many features to service to almost all needs within a hotel. Including a channel manager, booking engine, CRM and MICE feature. You could also argue that the complexity is almost too much, but they manage.
December 14, 2019, Lana heard from clients about the
They invest in developing technology, making sure clients get the best in the market. The features they develop put them in front of the competition. They cover all the need for the hotel's front line.
December 13, 2019, Nicki heard from clients about the
Great service and brilliant software, Great team, innovative software, Easy to use. They provide innovative PMS and HMS software for the hotel industry and they are always thinking what they can do for their customers. They are a pleasure to work with.
December 13, 2019, Alicia has seen a demo of the
The team at Clock really listen to their customer's feedback and work hard on improving the product. The system is so intuitive that the staff needs little training to get up and running with the new PMS.
December 13, 2019, Jonathan heard from clients about the
Clock offers a one-stop-shop for hoteliers and is fully cloud-based; from the PMS to the guests' web-app and the integration of web-based mobile keys. Seamless at its very best. Besides their kick-ass technology, we often hear about the great service and atten...
December 13, 2019, Lennart has seen a demo of the
Open structure and API which makes it possible to easily integratie 3rd party applications. This enables an automated process for the hotel and at the same time an optimised guest experience for the hotel guest. Excellent customer support and simply put very n...
December 13, 2019, Silvia heard from clients about the
Clock was born in Bulgaria, but in the years it was able to expand in many different regions, in EMEA and LATAM too. Even if the company expanded so much, the team remained easily approachable and helpful and the prices affordable.
December 13, 2019, John occassionaly uses the
Well documented API with vast functionality. Very easy to get started as an external integrator and very good support from developers at Clock when help is needed. Professional treatment when being contacting support.
December 11, 2019, Asaf has seen a demo of the
As a solutions provider, integrating with Clock PMS was quick and seamless, I get all the data I need to provide value to my customers and then some! There is a team of professionals behind the product
December 12, 2019, Lukas heard from clients about the
Unlike other PMS providers, Clock has managed to support a vast range of features and functionalities for their customers without building an overly complex product. This is especially noticeable in the diversity of properties they are able to cater. But also ...
December 11, 2019, [email protected] occassionaly uses the
I have found the guys at Clock super easy to work with and that service level runs through the whole team. They are customer-centric, passionate about their customer's success and willing to go the extra mile to make it happen
December 11, 2019, Willem has tried the
They offer a unique solution & widely-featured PMS which is future proof & highly customisable. Besides, the team-members of ClockPMS I've worked with are very professional, responsive and fun to work with!
December 11, 2019, Olga heard from clients about the
Clock PMS Suite is an all-round cloud hotel platform offers an end-to-end solution form property management, real-time distribution, and 2-way guest engagement. It helps hoteliers streamline their operations.
December 11, 2019, Andy heard from clients about the
Clock PMS has a very responsive team focusing on fixing problems quickly. They have a streamlined go-live process that help hoteliers to go to market in a short period of time. The payment integration helps to automate processes in all channels
December 11, 2019, Fabian occassionaly uses the
I would say that as a product maybe not all that much. As a company and the service level they are at is the biggest difference! Easy to get help, get their insights and thoughts and also willing to listen.
December 11, 2019, Maalik regularly uses the
The API is the strength of this software. Third party partners can easily exploit it. with clear and precise documentation. I would also say that onboarding being simple the user has control over a large number of configuration functions recise documentatio...
December 11, 2019, Daan has seen a demo of the
The usability of the system throughout a hotel throughout all different departments works smoothly and saves huge amount of time. The Clock team is really nice and eager to provide a good helpdesk and great customer service.
December 10, 2019, Stuart has seen a demo of the
Seamless mobile design means that you have your hotel PMS in your pocket wherever you go. Clock's functionality also allows for enhanced two-way guest engagement, allowing hoteliers to create memorable experiences by stepping away from their desks and meeting ...
October 25, 2019, Ari heard from clients about the
They are in the new wave of PMS that are much more flexible and in this way future-proof themselves. If anything new comes up they can integrate and adapt. I think overall if you have this customer-centric approach then you will make a good product.
October 25, 2019, Ari heard from clients about the
They are in the new wave of PMS that are much more flexible and in this way future-proof themselves. If anything new comes up they can integrate and adapt. I think overall if you have this customer-centric approach then you will make a good product.
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
For hoteliers looking for an innovative and simple to use PMS solution, Clock is a great provider. We hear very good feedback from our joint clients and are always happy to give a recommendation when hoteliers are looking to move to a cloud-based PMS solution.
by Hannah Efroni (EasyWay) on December 01, 2021
See more answers (29)Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
November 02, 2021, Svetlana heard from clients about the
It's a product that is easy to use and customize, hoteliers can connect add-ons any time thanks to the comprehensive API. It is an amazing product for an independent hotel and chain of the hotels as well.
December 14, 2020, Olga heard from clients about the
The team at Clock Software has been very responsive, easy to work with and flexible. The integration between IDeaS and Clock systems offers a seamless transfer of data and bring automation to our hotel clients. Hoteliers can focus on maximizing revenue and get...
December 14, 2020, Jonathan has seen a demo of the
Great product overall. Would advise hoteliers to utilize all of their feature set to the fullest. Explore their partner integrations to help enhance the overall experience and functionality of the software.
November 16, 2020, Christopher has seen a demo of the
Many of our portfolio customers utilize Clock's Property Management System, and are extremely happy with their offerings. If you operate a brand or portfolio of hotels, Clock will definitely be an asset to your operations.
October 14, 2020, Tamir occassionaly uses the
if I could give one piece of advice to a hotelier considering this product or service, I would say to check for all of their solutions. They have quite a few and it's always good to see them all. Plus, bear in mind that they integrate with a lot of other servi...
December 11, 2019, Karim has seen a demo of the
Let Clock show you around and take not in the completeness of their system. Take a good look at their reference clients. You will note that they can cater to everything from luxury resorts to self-service hotels.
December 18, 2019, Siddharth occassionaly uses the
Use the product as it is a new generation PMS that is relevant for today's market needs. The on premise solutions are old and outdated and are not open to integrating with new technologies. Hence, this is one of the best in the market.
December 16, 2019, Ekaterina regularly uses the
Explore all-new features and possibilities - check the integration portal to integrate with other tools. Provide feedback - Clock team is really thoughtful about the opinion and willing to improve their product based on the clients' needs.
December 16, 2019, Gersende heard from clients about the
As Clock is a PMS that allows a lot of customization, and a high level of connectivity to all your other tools, you may think carefully upstream about the data archiving scheme that you want to set up to get the best out of it. Qualitelis can assist you in thi...
December 14, 2019, Ulli heard from clients about the
Fits for hotels who want to work with a PMS that delivers a more all-in-one solution without the complexity of adding additional services via an API. If hotels look for more flexibility and add other service providers via API, Clock can sometimes be more close...
December 14, 2019, Lana heard from clients about the
Make sure all your staff know every feature and benefit the tool has to offer so you get the best result. Even the best technology needs a human hand to operate it. Also, support always help with efficiency when needed.
December 13, 2019, Nicki heard from clients about the
Make sure you work with the team to ensure you are maximizing usage of the software. There is a lot to offer and as they provide great PMS and HMS software, there are lots of opportunities to really maximize and see great results in doing so.
December 13, 2019, Alicia has seen a demo of the
Clock will work for you if you need a system and a team behind that can adapt to your needs. If the feature you look for is not there yet, they will work to deliver it in a short period of time. The people behind Clock are what makes this system one of the bes...
December 13, 2019, Jonathan heard from clients about the
Get in touch with the team and explain what your desired hotel operation looks like , how do you want to engage with your guests and how do you want your guests to experience their stay. There's no need to make any compromises on any of this - let their techno...
December 13, 2019, Lennart has seen a demo of the
Choosing Clock is a great option for hoteliers that are future thinking and like to improve their hotel automation and guest experience. It easily integrates with 3rd party applications which makes this possible.
December 13, 2019, Silvia heard from clients about the
RoomCloud definitely recommends Clock software. We have been partners for many year and they always approached problems with a positive attitude. The advice we would give is to not worry about connecting online portals, because Clock is a great tool to manage ...
December 13, 2019, John occassionaly uses the
Don't be afraid to ask Clock about your needs and trust in them. What works for one hotel may not work for another but with the extensive functionality of the Clock software, a solution could be found together.
December 11, 2019, Asaf has seen a demo of the
Clock is by far one of the easiest and most reliable out there. Integrating with Clock PMS was quick and seamless, I get all the data I need to provide value to my customers and then some! There is a team of professionals behind the product
December 12, 2019, Lukas heard from clients about the
Don't default to one setup of your property and stick with this. Clock has a range of features and apps connected. It is always important to ensure that all your needs are covered. Clock makes it easy to try out different things and innovate within the same PM...
December 11, 2019, [email protected] occassionaly uses the
With any software purchase; do your homework because what is good for one hotel is not always great for others. Strategy first, processes second and technology comes last. Technology has the potential to improve and streamline your hotel operations, increase r...
December 11, 2019, Willem has tried the
Clock has many functionalities to offer for your needs. Let Clock show you how you can solve your problems, and I'm sure that they will have the right solutions. Besides, Clock is an experienced vendor in the market.
December 11, 2019, Olga heard from clients about the
The team at Clock Software is very responsive and worth engaging with. The integration to IDeaS will allow hoteliers to connect our two systems and take advantage of an integrated PMS and the most advanced revenue management solution seamlessly.
December 11, 2019, Andy heard from clients about the
Great product, quick to market and the right partner if you want to modernise the guest journey and streamline administration at the hotel. We like the ease of integration and go live and the responsiveness of the team
December 11, 2019, Fabian occassionaly uses the
Use the experta at clock to understand what set up fits you the best and they will be able to guide you all the way to success! With our integration you get the smoothest ride all the way from sales to booking to after sales.
December 11, 2019, Maalik regularly uses the
You can trust CLOCK PMS. It is a robust and proven company now for several years. The company innovates regularly and the software embeds the must-have of the moment. We should not neglect the learning logic because between the previous PMS and CLOCK there is...
December 11, 2019, Daan has seen a demo of the
My recommendation to hotels is to use a cloud based PMS as Clock offers as this enables you to have so many more flexibility. Clock PMS is extremely user-friendly and very reasonably priced for all great functionality that it offers.
December 10, 2019, Stuart has seen a demo of the
Be sure to take advantage of their great client support and organise a full demo of the product to see exactly how it can enhance or plug gaps in your hotel's operations. Because they have such a wide offering, it can sometimes feel daunting, but take the time...
October 25, 2019, Ari heard from clients about the
I would say to get a demo and see how it works for you. Every hotel has different needs, but I would suggest sitting down and listing these and getting demos of all the different options to see if these needs are fulfilled. But I think that Clock should be in ...
October 25, 2019, Ari heard from clients about the
I would say to get a demo and see how it works for you. Every hotel has different needs, but I would suggest sitting down and listing these and getting demos of all the different options to see if these needs are fulfilled. But I think that Clock should be in ...
Owner in (United Kingdom)
The workflow is easy and intuitive, great API functions and a very good support and development team!