Clock PMS+
4.7 (282 REVIEWS)
HT Score
84 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Christian, Martin, Hannah + 29 more experts recommend Clock Software
Read RecommendationsClock PMS+
Ranked 15 (out of 284) in Property Management Systems
Clock PMS+ powers all aspects of modern-day hotel operations and provides the digital hospitality that guests demand. Streamline your business' technology, digitally engage and amaze your guests with touchless services and maximise profits using Clock PMS+!
95% recommended by 211 hotels
Lark Hotels, Small Wonders, Mode Hotels & 208 others
Ratings Summary
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Clock PMS+ is the #24 most trending product in the Property Management Systems category (out of 284) and the #551 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreClock Software has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
About Clock PMS+
Founded in 1996 | Headquarters in London | 53 employees
Solutions built for yesterday's world and unnecessarily large patchworks of vendors and software cannot optimally serve your interests. Streamline your business' technology, amaze your guests with touchless digital services and maximise profits using Clock PMS+! The system offers full-featured, cloud native property management that enables contemporary, paperless hotel operations. It also goes much beyond the management of rooms and reservations, incorporating unique Guest Connect and Sales Pilot functionality, offering a revenue generating online portal for guests and central command over all room sales and distribution. With Advanced Web Bookings, seamless payment automation, integrated MICE management and two-way, mobile housekeeping, all services are powered by one zero-sync central database, the most advanced cloud infrastructure and one team of happy developers and support staff.
Capabilities
Empower Your Staff
Empower Your Staff
Get ahead of other hotels and chains with a complete toolbox designed for every nuance of the hotel experience. Boost occupancy in the low season and secure higher revenue in the high season. Manage rates and discounts for individual, group, and corporate bookings from all channels in one view. The smart rate tools help you stand out and shine.
Delight your guests
Delight your guests
Give your guests a luxury treatment from booking and check-in to check-out. Keep your guests in the loop with friendly communication. Offer a personal portal to check in, manage their stay, and add extra services. And give guests the same power in the lobby kiosk. All changes instantly reflect in the system to keep you updated around the clock.
Stay competitive
Stay competitive
Allow customers to pay exactly how they want while automating the boring payment processing. Clock PMS+ allows customers to pay faster with top-tier security on credit cards, online banking and wallet apps, and much more. Say goodbye to slow terminals and cancelled transactions. Empower your staff with a first-class service that makes payments a breeze.
Grow your services
Grow your services
Rooms are only one part of the hotel experience. Use add-ons to next-level your services. Clock PMS+ helps with non-room availability, like daily passes to your SPA, table bookings, and parking. The MICE offering makes hosting both private and corporate events a breeze. And if your premises hosts a restaurant, use the POS system to reflect food and drinks on each customer bill.
Connect with everything
Connect with everything
Excellent connectivity is a must. Connect Clock PMS+ to any applications you currently use or want to use. The open API integrates with tools like Adyen, SiteMinder, and Pace, with all information reflected in real time. From third-party payment solutions to distribution, management, marketing tools, and much more, integration is easy with Clock.
Features
Accounting & Finance
4/5 features
Marketing & Ecommerce
4/5 features
Administration & Configuration
4/5 features
Customer Management
4/5 features
Front Office
4/5 features
Groups Management
4/5 features
Guest Experience
4/5 features
Housekeeping
4/5 features
Payments
4/5 features
Reservations Management
4/5 features
Revenue Management
4/5 features
Taxes & Compliance
4/5 features
Support & Training
4/5 features
Other
4/5 features
Pricing
Pricing Available By Request
Clock Software has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Success Stories
Clock Software doesn’t have any case studies available
References
"The intuitiveness of the system allowed all staff to pick it up very quickly without a lengthy and in-depth training which usually means time away from our customers and a busy working day. The booking process was much easier online - just three simple steps - which has resulted in a vast increase in online sales."
Mike Lindberg
CEO @
Lindberg Suites
""Clock had always been in the back of my mind but I was anxious to change having only changed 8 months earlier!! Anyway, We made the move and here we are today- very happy!""
Richard Webb
Proprietor @
Лидъм Сейнт Анс
"The things we most love about Clock PMS are: ease of use, cloud-based and last but not least the support team behind the system. Clock has given us a system which can be accessed remotely and is very straightforward, and easy to use and manage. Also, we found that any queries or questions that we have are dealt with by the Clock team quickly and efficiently."
Tanya Orr
Office Manager @
Glenapp Castle
""Switching from Micros Opera, the workflows much easier freeing our people from administrative tasks to dedicate to customers.""
Aldo Pigni
CEO @
Algilà Ortigia Charme Hotel
"The best feature about CLOCK is the team behind, they listen to their customers and constantly improve their software. CLOCK PMS and POS are completely recommendable from small to bigger hotels and restaurants who are ready to implement a modern software that is completely online based."
Mischa Delpy
Managing Partner @
La Perla Suiza - Swiss Resort
""The usability of the system throughout the company from the sales team to the accountant and the front desk to the cleaners saved us a lot of time.""
Richard Timmerman
Director of Sales @
Small Wonders
"The usability of the system throughout the company from the sales team to the accountant and the front desk to the cleaners saved us a lot of time."
Richard Timmerman
Director of Sales @
Small Wonders
"The best feature about CLOCK is the team behind, they listen to their customers and constantly improve their software. CLOCK PMS and POS are completely recommendable from small to bigger hotels and restaurants who are ready to implement a modern software that is completely online based."
Mischa Delpy
Managing Partner @
La Perla Suiza - Swiss Resort
"Switching from Micros Opera, the work flows much easier freeing our people from administrative tasks to dedicate to customers."
Aldo Pigni
CEO @
Charme Hotels
"The things we most love about Clock PMS are: ease of use, cloud-based and last but not least the support team behind the system. Clock has given us a system which can be accessed remotely and is very straightforward, and easy to use and manage. Also we found that any queries or questions that we have are dealt with by the Clock team quickly and efficiently."
Tanya Orr
Office Manager @
Glenapp Castle
"Absolutely LOVE, LOVE, LOVE this company and their software! As a small lodging and retreat operator switching from a very high powered and expensive solution to Clock Software is one of the best decisions I have ever made! Not only is it great already ~ the staff and development team are excellent and very responsive!"
Lynda Paquette
Managing Member @
Angels Rest on Resurrection Bay LLC
"Clock has proven itself as the native cloud-based, full featured solution that we’d been looking for."
Jan Teughels
Managing Director @
Flanders Hotel
Featured Customers
Popularity by Segment
Size
2 | X-Small (1-9 room)
29 | Small (10-24 room)
86 | Medium (25-74 room)
42 | Large (75-199 room)
21 | X-Large (200+ room)
Country
51 | France
34 | Netherlands
23 | Belgium
23 | United States of America
16 | Bulgaria
16 | Germany
13 | Italy
8 | United Kingdom
8 | Spain
6 | Australia
6 | Sweden
6 | Slovenia
4 | South Africa
4 | Finland
3 | Netherlands Antilles
3 | Tanzania
3 | Austria
3 | Costa Rica
2 | Thailand
2 | Switzerland
2 | Armenia
2 | Canada
2 | Vietnam
2 | Chile
2 | Romania
1 | Iran
1 | Slovakia
1 | Greece
1 | Norway
1 | Russian Federation
1 | Puerto Rico
1 | Dominican Republic
1 | Zimbabwe
1 | Denmark
1 | Indonesia
1 | Cyprus
1 | Guadeloupe
1 | Philippines
1 | Estonia
1 | Argentina
1 | Malaysia
1 | Bolivia
1 | Hungary
1 | Mexico
1 | Korea, South
1 | Albania
1 | Myanmar
1 | United Arab Emirates
1 | Belize
Type
88 | Boutiques
43 | City Center Hotels
43 | Luxury Hotels
35 | Bed & Breakfast & Inns
28 | Resorts
26 | Hostels
13 | Vacation Rentals & Villas
12 | Branded Hotels
8 | Limited Service & Budget Hotels
6 | Extended Stay & Serviced Apartments
5 | Airport/Conference Hotels
2 | Motels
1 | Casinos
Region
201 | Europe
26 | North America
11 | Asia Pacific
8 | Africa
7 | South America
7 | Central America
6 | Oceania
2 | Middle East
Category
282 | Property Management Systems
Hotelier Rating
10
Clock PMS does it all, wish we would have found out even sooner
Owner from 50-74 room Boutique in Brugge (Belgium)
Verified
28 days ago
Things take less time and effort and it is great to be able to easily manage everything from one program, even when not at the office. Upselling with the guest engagement and price matching from the PMS during phone calls have had a very positive effect. It feels like the system is working for us rather than us working for the system.
Belgium
Belgium
Owner
Medium Hotel
10
Very, very, very big improvement relative to our old PMS
Reception from 25-49 room in Ede (Netherlands)
Verified
29 days ago
Very modern and clever PMS. We are only working with it for a month now, but it is surprising us still every day.
As long as your setup during the implementation is done properly, you will have a very decent system that will save a lot of work for you. The setup was quite a lot of precise work, but guided very professionally and at ease...
Netherlands
Netherlands
Reception
Medium Hotel
10
'Easy to operate' PMS
Ops director from 50-74 room Bed & Breakfast & Inn in Leiden (Netherlands)
Verified
1 months ago
If you know how to surf the internet, you know how to operate Clock. The PMS is utilized with all you need and is easy to personalize with all thinkable extra options/reports.
Netherlands
Netherlands
Ops director
Medium Hotel
10
Amazing Service and nice people!!
DIRECTOR from City Center Hotel in Barcelona (Spain)
Verified
1 months ago
It is easy to use and very intuitive. And the have an amazing Customer Support
Spain
Spain
DIRECTOR
10
This was an easy transition from our old PMS system to Clock+ PMS
COO from 10 to 24 room Extended Stay & Serviced Apartment in Cabarete (Dominican Republic)
Verified
1 months ago
We enjoy the integration from OTA's, Tour operators, Website bookings, and of course, the direct reservations all managed in one system and one calendar. The flexibility of the rate configuration is awesome. Communication tools like the guest mailer are a huge benefit. The Self Service Portal for the guest is unmatched. We researched the ma...
Dominican Republic
Dominican Republic
COO
Small Hotel
10
Turned my hotel around
Owner/General Manager from 50-74 room Luxury Hotel in Vumba (Zimbabwe)
Verified
10 months ago
True multi-currency pricing, payment, and reporting. Cloud-based. Direct commission-free booking engine. Good API support allowed us to work with our supplier to fiscalize in muti-currency from any device. The Cloud-based system makes it easy for me to monitor performance and an extensive control feature reports unusual activity. At the sam...
Zimbabwe
Zimbabwe
Owner/General Manager
Medium Hotel
6
A great tool for small city hotels
Owner from 10 to 24 room Luxury Hotel in Paje (Tanzania)
Verified
11 months ago
Overall it's a great PMS especially for small hotels, it's quite complete and works well with B2C clients. There are integrations available, the support team is responsive and is really a strong all-rounder.
Tanzania
Tanzania
Owner
Small Hotel
10
Super nice help!
Front Office Manager from 50-74 room City Center Hotel in Leiden (Netherlands)
Verified
11 months ago
Clock employees always help us with patience and work solution-oriented. When we send a ticket, it is quickly picked up.
Netherlands
Netherlands
Front Office Manager
Medium Hotel
10
Staff
salesmanager from 100 to 199 room Bed & Breakfast & Inn in Leiden (Netherlands)
Verified
11 months ago
I always get help quickly and get clear answers to the questions I have. The contact I have is nice. Thank you Jim!
Netherlands
Netherlands
salesmanager
Large Hotel
10
Very Satisfied
Managing Partner from 200 to 499 room Airport/Conference Hotel in Pigeon Forge (United States of America)
Verified
11 months ago
Clock has great training plus will improve their software after recommendations are emailed! Very fast and has never slowed down.
United States of America
United States of America
Managing Partner
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
The hotel PMS system helps our customers to digitalise their processes, to simplify them and to put the focus back on the guest. The system wonderfully supports the daily work at the reception and assists with customer data maintenance, which is the basis for a successful business.
Showing all answers to: "What does this product or service do well?"
The hotel PMS system helps our customers to digitalise their processes, to simplify them and to put the focus back on the guest. The system wonderfully supports the daily work at the reception and assists with customer data maintenance, which is the basis for a successful business.
Clock PMS changes hoteliers tasks from managing rooms to engaging guests. It's a good PMS as well for single or multi properties. The many features allorw the hotelier to have all the needed systems on one plateforme.
Clock PMS has a great user-friendly system. The integration between both systems allows Clock customers to provide their guests with an innovative, new-age guest experience while on the hotel's end it allows seamless and simple operation.
Clock is a great partner of ours. HKeeper integration with Clock is innovative and provides a high level of service to both of our customers and partners. The Clock team has been extremely delightful to work with.
Clock Software offers a complete and integrated suite of cloud-based hotel management software, distribution systems and guest engagement apps, with Clock PMS+ at the forefront. The suite allows hoteliers to focus on smooth hotel operations and a great guest experience.
Question:
What differentiates this product or service from the competition?
Answer:
Using the hotel PMS alone is good, but offering an interface to different systems with the numerous possibilities is better. The interface to Betterspace and our in-room tablets is a very good support in guest communication and care.
Showing all answers to: "What differentiates this product or service from the competition?"
Using the hotel PMS alone is good, but offering an interface to different systems with the numerous possibilities is better. The interface to Betterspace and our in-room tablets is a very good support in guest communication and care.
The features ! Having a single platform for messaging the guests, to manage bookings, to manage your staff, for mobile check-in, for housekeeping is a real plus for your hotel's efficiency and management.
Clock PMS software is innovative and is well thought to address the day-to-day needs of the end-users - the hoteliers. One example is the fact Clock has mobile-based access as well as desktop. This allows the hotelier to access the PMS from anywhere at any time.
Clock system helps to avoid costly errors by implementing automation to the system. They put technology first and act as an agile organization. From the top-down, every employee shows characteristics of empowerment and ownership.
Clock PMS is a cloud based solution that offers a complete and full featured solution. Hoteliers are free from administrative tasks and can focus on their guest experience. The team is responsive and always looking for innovation.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
There are many PMS systems on the market. The hotleier must decide which system best suits his needs and requirements. The idea of "API First" must play a role. Clock PMS fulfils this criterion perfectly!
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
There are many PMS systems on the market. The hotleier must decide which system best suits his needs and requirements. The idea of "API First" must play a role. Clock PMS fulfils this criterion perfectly!
Consider all the systems you already have in you hotel befor subscribing. The amount of tools provided by Clock PMS can replace many of your existing softwares. Book a demo on their website for more info
For hoteliers looking for an innovative and simple to use PMS solution, Clock is a great provider. We hear very good feedback from our joint clients and are always happy to give a recommendation when hoteliers are looking to move to a cloud-based PMS solution.
It's a product that is easy to use and customize, hoteliers can connect add-ons any time thanks to the comprehensive API. It is an amazing product for an independent hotel and chain of the hotels as well.
The team at Clock Software has been very responsive, easy to work with and flexible. The integration between IDeaS and Clock systems offers a seamless transfer of data and bring automation to our hotel clients. Hoteliers can focus on maximizing revenue and getting the most out of both systems.
Recommended by
Christian Heineck
Customer Care
@
Betterspace
Martin Lebrun
Content Marketer
@
Bowo
Hannah Efroni
Business Development Director
@
EasyWay
Svetlana Udalov
Founder & CEO
@
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Olga Tolle-Rodrigues
Sr. Manager, Global Alliances
@
IDeaS
Christian Heineck
Customer Care
@
Betterspace
Martin Lebrun
Content Marketer
@
Bowo
Hannah Efroni
Business Development Director
@
EasyWay
Svetlana Udalov
Founder & CEO
@
HKeeper Global LLC
Olga Tolle-Rodrigues
Sr. Manager, Global Alliances
@
IDeaS
Jonathan Rojas
Co-Founder
@
Whistle Messaging Inc
Christopher Hovanessian
CEO
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Whistle
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Head of customer success
@
Easyway
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Commercial Director
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Founder & CEO
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Ekaterina Privalovich
Business Development manager
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123COMPARE.ME
Gersende Merigot de Treigny
COO
@
Qualitelis
Ulli Kastner
CEO
@
myhotelshop GmbH
Lana Udalov
CEO
@
HKeeper US LLC
Nicki Graham
Senior Director, Global Marketing
@
Cendyn
Alicia Macanas
Senior BDM, Partnerships
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SiteMinder
Jonathan Springford
Commercial Director
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Lennart de Haan
CEO
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Marketing Manager
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John Bashtay
Software developer
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BRP Systems AB
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CTO
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Product Lead
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Support
Verified Support
Clock Software has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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