Clock PMS+

Ranked 1st (out of 152) in Property Management Systems

Property Management Systems

Clock PMS+ powers all aspects of modern-day hotel operations and provides the digital hospitality th...

Ratings Snapshot

Certificate of Excellence
Read 248 reviews
94%
Recommend
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HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Clock PMS+ has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #1 out of 152 in Property Management Systems

Ease of Use
4.8/5
ROI
4.7/5
Implementation
4.7/5
Customer support
4.7/5
Verified Customer Support

Clock Software has opened its internal systems to

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Most popular for
  • Boutique 69 verified reviews
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  • City Center 37 verified reviews
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  • Hostel 27 verified reviews
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  • Bed & Breakfast 16 verified reviews
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  • Resort 14 verified reviews
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  • Vacation Rental 9 verified reviews
    93%
  • Budget 5 verified reviews
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  • Branded 4 verified reviews
    93%
  • Extended Stay 2 verified reviews
    100%
  • Motel 1 verified reviews
    100%
  • Serviced Apartment 1 verified reviews
    100%
  • Airport/ conference 1 verified reviews
    100%

Clock PMS+ Overview

Clock PMS+ Overview

Solutions built for yesterday's world and unnecessarily large patchworks of vendors and software cannot optimally serve your interests. Streamline your business' technology, amaze your guests with touchless digital services and maximise profits using Clock PMS+! The system offers full-featured, cloud native property management that enables contemporary, paperless hotel operations. It also goes muc...

About Clock Software View website

Founded in 1996 | Headquarters in London | 53 employees

Clock Software is pioneering the transformation of hotel management software from fragile and complex IT structures to an all-in-one integrated digital platform...

Integrates with

  • Revenue Management Systems
  • Mobile Key & Keyless Entry
  • Housekeeping Software
Browse integrations (64 verified)

What customers love about Clock PMS+

Like 94% recommend

Owner from Other in (United Kingdom)

The workflow is easy and intuitive, great API functions and a very good support and development team!

General Manager from Branded in Glenelg (Australia)

Have been using Clock PMS for about 6 months now. Both my staff and I are loving it. They roll out bug fixes and feature updates roughly every 2 months and are proactively developing new functionality combined with be...

General Manager from Boutique in San Pedro (Belize)

It offers all we need and more. The staff have been very efficient in helping us in a timely manner and have been able to assist us with all queries from the very beginning.

Sales & Marketing Manager from Vacation Rental in Балчик (Bulgaria)

Very friendly and easy hotel software for beginners to professionals. Its accessibility and variety of modules make it suitable for each department in the hotel giving them the chance to operate in an automatic working...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Clock Software offers a complete and integrated suite of cloud-based hotel management software, distribution systems and guest engagement apps, with Clock PMS+ at the forefront. The suite allows hoteliers to focus on smooth hotel operations and a great guest experience.

by Olga Tolle-Rodrigues (IDeaS) on December 14, 2020

See more answers (27)
Question:

What differentiates this product or service from the competition?

Answer:

Clock PMS is a cloud based solution that offers a complete and full featured solution. Hoteliers are free from administrative tasks and can focus on their guest experience. The team is responsive and always looking for innovation.

by Olga Tolle-Rodrigues (IDeaS) on December 14, 2020

See more answers (27)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

The team at Clock Software has been very responsive, easy to work with and flexible. The integration between IDeaS and Clock systems offers a seamless transfer of data and bring automation to our hotel clients. Hoteliers can focus on maximizing revenue and getting the most out of both systems.

by Olga Tolle-Rodrigues (IDeaS) on December 14, 2020

See more answers (27)
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+ 25 recommend
Recommended by Show More (23)

Features

  • Spa & Wellness Module
  • Channel Manager
  • EPoS
  • Revenue management module
  • Integrated CRS
  • Payment processing
  • Booking engine
  • Calendar view
  • Reservation management
  • Ancillary revenue tracking
  • Custom rates
  • RevPaR & ADR Reports
  • Housekeeping module
  • Direct billing
  • Group functionality
  • Online 24/7 support
  • Automated night audit
  • E-training
  • Mobile App
  • Centralized user & role management
  • On premise
  • Cloud based
  • Multi-currency
  • Multi-lingual
  • Gift Vouchers
  • Guest CRM
  • Guest profiles
  • Mobile access on any device
  • Native Email Marketing
  • Digital Registration
  • Integrated ID & Passport Scanner
  • Mobile Device Notes & Tasks (Voice-to-Text)
  • Guest Communication (SMS Messaging)
  • Integrated Payment Terminal & Card Reader

Want to go behind the scenes and see how Clock PMS+ works?

Clients & references

References & testimonials

Testimonial avatar
The usability of the system throughout the company from the sales team to the accountant and the front desk to the cleaners saved us a lot of time.
Richard Timmerman Director of Sales at the Small Wonders
Testimonial avatar
The best feature about CLOCK is the team behind, they listen to their customers and constantly improve their software. CLOCK PMS and POS are completely recommendable from small to bigger hotels and re...
Mischa Delpy Managing Partner at the La Perla Suiza

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • France
  • Netherlands
  • Belgium
  • United States
  • Bulgaria
  • Italy
  • Germany
  • United Kingdom

248 Verified Clock Software Reviews

Likelihood to Recommend
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This vendor has fewer recent reviews than average compared to other top Property Management Systems providers. It is advised that you ask for recent references before proceeding.

May 27, 2021

Clock PMS+ Review: Great PMS but still need improuvements on some points

Adjointe aux opérations from Other in Saguenay (Canada)

Recommend 4/10
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What do you like most?

I really like the To-Do option so we can leave messages to our co-workers. Il also like that we can get connected on our smartphone everywhere.

What do you dislike or think could be improved?

I use the to-do a lot but since the update on May 25th, the home screen with to-do changed and I don't like the fact that we can't see the to-do list on home screen anymore. We need to click and be redere...

Customer support
3
Ease of Use
3
Value for money
n/a
Implementation
n/a

May 26, 2021

Clock PMS+ Review: Excellent and intuitive PMS solution for Leopard Rock Hotel.

Owner/General Manager from Resort in Vumba (Zimbabwe)

Recommend 10/10
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What do you like most?

- Ease of use - True multi currency - allowing multi currency rates, payments, and reports of any charge - Intuitive setup and well integrated web reservations system - Extensive reporting

What do you dislike or think could be improved?

It is a pity the POS is not as robust and more third party POS solutions are not integrated. Some form layouts and navigations are a little awkward but have just been improved

Customer support
5
Ease of Use
5
Value for money
5
Implementation
5

Apr 23, 2021

Clock PMS+ Review: Great PMS with lots of functionalities and an excellent support

Sales & Marketing manager from Other in Zuienkerke (Belgium)

Recommend 10/10
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What do you like most?

Clock just makes the running of a hotel so much easier: - Easy to use and to understand. - You always quickly know what you want to know. Great search functions! - Lots of functions for every departmen...

What do you dislike or think could be improved?

Some small functions like easy copy-pasting meal plans or smarter prefilled dates in event bookings would be nice. It would make it even easier to make a booking! Too bad the Clock POS does not meet t...

Customer support
5
Ease of Use
4.5
Value for money
4.5
Implementation
4.5

Feb 01, 2021

Clock PMS+ Review: Other changes will be useful for finance purpose

Controller from Resort in Rincón (Puerto Rico)

Recommend 5/10
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What do you like most?

Contains the information separate by section in the report. As supervisor we can see easy the mistakes made by clerks.

What do you dislike or think could be improved?

Present only the actual status of the guest in the Guest ledger and not other values or data . This is confusing. Also the columns with values should not be text format to make useful the excel export.

Customer support
4
Ease of Use
3.5
Value for money
3.5
Implementation
3
arrow review On Feb 24, 2021 Steve B. from Clock Software replied:
 We appreciate you taking the time to review our solution. While trying to get clarification from you... 

Jan 06, 2021

Clock PMS+ Review: Upscale French Hostel Review of Clock PMS

Commercial from Hostel in Plombières-les-Bains (France)

Recommend 8/10
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What do you like most?

The ease and speed to see rates and availability and to send the confirmation. The channel management.

What do you dislike or think could be improved?

The invoices presentation : the customer does not see the unit price. And for groups, a summary of the benefits would be appreciable. The detailed invoice is to long. The date of breakfast should appe...

Customer support
2.5
Ease of Use
3.5
Value for money
3.5
Implementation
n/a
arrow review On Feb 24, 2021 Steve B. from Clock Software replied:
 Thank you for your feedback, we're greatly pleased that those important features are to your liking!... 

Dec 24, 2020

Clock PMS+ Review: Incredible

Receptionist/Marketing from Motel in Glenelg (Australia)

Recommend 10/10
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What do you like most?

The staff at Clock has always been incredibly helpful and responsive when it came to any queries or concerns I had. They are always quick to resolve all our issues, and are constantly improving with regul...

What do you dislike or think could be improved?

Clock recently launched an improved guest mailer system but we have not had a chance to take a proper look, but all I could think of is to keep improving the email communication software, newsletter build...

Customer support
5
Ease of Use
5
Value for money
4.5
Implementation
5

Pricing

Freemium (hotel can trial for free)
Monthly subscription (/room/month)
$3/room/month - $6/room/month

Recent News & Content

Recent articles

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Resources & reports

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Popular Clock PMS+ Integrations

View all (64 Clock Software Integrations)