Review of Hotek Hospitality Group

8
Easy-to-use keycards that new colleagues learn quickly — but delivery delays happened
Manager from 25-49 room Bed & Breakfast & Inns in Den Bosch (Netherlands)
Verified
1 days ago
What do you like most?
Easy to use keycard system, New colleagues can learn quickly. Also the quality of the keycard themselves are decent, also there is an option to print your own design.
What do you dislike or think could be improved?
Quality of other products like the minibars are not always as good, some don’t last long as others. Also we had a dispute about a very long delivery time of our keycards, but this has been resolved and we were well compensated.
4.0
Very Good
Ease of Use
5.0/5
Customer Support
3.0/5
ROI
4.0/5
Implementation
4.0/5

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