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Review of Stayntouch

8
Above-and-beyond support — but reports are wonky
DOS from 25-49 room Bed & Breakfast & Inns in Northport (United States)
Verified
1 days ago
Products Reviewed
Property Management Systems
What do you like most?
The customer service from our account manager Sahil Khullar is above and beyond. In my 20 years of luxury hospitality - Sahil's level of customer service is unlike anything I have experienced with Opera, Agilysys, etc.
What do you dislike or think could be improved?
Reports are not my favorite. The populating of the reports is a bizarre experience. The searching of reports, the quality of reports, the layout of reports. The arrivals reports is wonky.
4.0
Very Good
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
3.0/5
Implementation
N/A

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