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Review of Little Hotelier

10
Smooth, stress-free management — but the mobile app needs work
System Administrator from 5 to 9 room Boutique Hotels in Venice (Italy)
Verified
2 days ago
Products Reviewed
Hotel Management Software
What do you like most?
Little Hotelier makes managing our 8-room property smooth and stress-free. The channel manager keeps our calendar, bookings, and direct reservations perfectly synced across platforms, preventing double bookings. The front desk platform is intuitive, easy to navigate, and speeds up guest check-ins and day-to-day management immensely. Whenever we need assistance, customer support is reliable and helpful.
What do you dislike or think could be improved?
While the desktop system is great, the mobile app could use improvement in speed and notification responsiveness. Having instant, reliable push notifications for new bookings and immediate guest messages on mobile would make managing operations on the go much smoother.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5

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