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Review of Exely

10
Easier OTA management that saves time — unified inbox still missing
Marcom from 75-99 room City Center Hotels in Manado (Indonesia)
Verified
2 days ago
Products Reviewed
Channel Managers
Booking Engine
What do you like most?
Exely makes managing our hotel much easier with its Channel Manager and Booking Engine. It helps us manage rates, availability, and reservations across multiple OTAs efficiently, while reducing the need for manual updates. The system is user-friendly, reliable, and saves our team a lot of time in daily operations.
What do you dislike or think could be improved?
One feature I would really like to see in the future is an integrated guest messaging inbox for each connected OTA. It would be very convenient to receive and reply to guest messages from Traveloka, Agoda, Tiket, and other OTAs directly within Exely, without having to log in to each OTA extranet separately. A unified inbox with notifications and conversation history would make Exely an even more complete hotel management platform.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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