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Review of Cloudbeds

10
User-friendly operations and strong reporting — clearer invoices needed
Manager from 25-49 room Boutique Hotels in Siem Reap (Cambodia)
Verified
1 days ago
Products Reviewed
Property Management Systems
What do you like most?
Cloudbeds is very user-friendly and makes managing our daily hotel operations easier. We particularly appreciate the wide range of reports, which give us a clear overview of reservations, occupancy and revenue, helping us monitor performance and make informed decisions.
What do you dislike or think could be improved?
Invoice presentation could be clearer and more flexible, especially for hotels like ours where taxes are included in the rates. The breakdown of charges and included taxes can be difficult for guests to understand. More options to customise descriptions and invoice layouts would help us provide clearer, more professional invoices.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
N/A
Implementation
N/A

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