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Review of Guestnet

8
All-in-one guest info, though some may find it too much
Assistenz der Geschäftleitung from 25-49 room Hostels in San Martino in Passiria (Italy)
Verified
1 days ago
Products Reviewed
Hotel Guest Apps
What do you like most?
All at a glance, the guest gets so much more information than just with the classic guest folder - the merging of our information and that of the tourism association is great.
What do you dislike or think could be improved?
We cannot estimate how much the guest really uses it - for many it is already too much information again, not everyone likes to download.
4.0
Very Good
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
N/A
Implementation
N/A
[email protected] . from Guestnet replied
Thank you very much for your review and for sharing your feedback with us! 😊 We’re very happy to hear that you value having all relevant guest information in one place and especially the combination of your own content with information from the tourism association. We also understand your point regarding usage. It can be difficult to know how much guests actually use the platform and whether the amount of information feels overwhelming for some of them. We’ll gladly pass this feedback on internally, as improving clarity and making the guest experience as simple as possible is very important to us. Thank you again for your trust and your positive review! Best regards Your Guestnet Team

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