Review of Sojern

9
More, More, More!
President from 100 to 199 room Boutique Hotels in West Orange (United States)
Verified
8 months ago
What do you like most?
I've partnered with Sojern for over 5 years to boost direct bookings through a mix of [Display/SEM/Social/Metasearch] campaigns, and the impact has been very good. Their approach has significantly helped us gain reservations and stays and revenues we would not have ordinarily not reached or garnered, making a measurable difference in our performance. we saw a 30% increase in direct bookings within the first quarter”]. That said, I do see room for improvement in that I wish they found and delivered even more business. The reporting tools are easy to use and straight forward and customer service is accessible and friendly. I highly recommned Sojern.
What do you dislike or think could be improved?
The only thing i would like to see you improve is to generate addition business for me. the platform is Pay for performance so nothing to lose and the commission based structure is fair.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
N/A

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