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Review of alliants

8
Great app
Reservations & Communications Manager from 50-74 room Other in Eynsham (United Kingdom)
Verified
5 years ago
Products Reviewed
Guest Messaging Software
What do you like most?
The speed of being able to respond to our guest Love how we can identify if another team member is texting Great team support
What do you dislike or think could be improved?
Reporting feature, it is really basic at the moment The option for OOO automated message should be easily to set up Need to have different levels of role assignment
4.0
Very Good
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5
Vickie M. from alliants replied
Thank you for taking the time to leave us a review. We are pleased that your team has embraced the full scale of messaging in the Alliants Experience Platform. We hope all of the templates we have created are proving to be helpful shortcuts as well as offering the ability to reach out to your customers in an efficient and timely manner. We are currently working to enhance the reporting capabilities within Alliants to allow for more flexibility. We also have plans to augment the current user role assignments in the coming year. Your feedback is important to us. Thank you once more, the Alliants Team

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