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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.

Review of Benbria

10
A Must-Have Tool in any Guest Engagement Toolkit.
I.T. Project Manager from 200 to 499 room Branded Hotels in Montego Bay (Caribbean)
Verified
5 years ago
Products Reviewed
Guest Messaging Software
What do you like most?
Loop is a very user-friendly Guest-Engagement Tool from both the standpoint of the Guest as well as the Manager. It provides a very easy-to-use, intuitive and reliable way for guests to communicate instantly with resort personnel. It especially caters to guests who prefer the convenience of digital interaction and service whilst they enjoy their vacation without any hassle. The platform is also ever-evolving with regularly slated updates and additions which constantly adds value to the operations.
What do you dislike or think could be improved?
N/A (The Benbria Team is always working to improve the platform and the features it provides).
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Sandra H. from Benbria replied
Hello Jamie! Thank you for taking the time to leave a review about the Loop Experience Platform. We're very happy to hear that your guests and managers love using the product and that it is providing a positive experience overall to the Sandals brand. We're sorry to hear that Support Response Times have been delayed on our end. We pride ourselves in supporting the needs of our customers in a timely way. A member of our team will reach out to you directly to discuss any needs that haven't been met and ensure that everything is running smoothly on your end. We are constantly updating the Loop product, so thank you for sharing your feedback on the Reporting Dashboard. Getting feedback from our customers is a key way to help influence our product roadmap and ensure we are providing the best possible product to suit your needs. Take Care and Stay Safe!

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