Easily communicate with hotel guests at scale
Loop Messaging (by Benbria)
4.4 (7 REVIEWS)
Unranked in Guest Messaging Software
Omni-Channel Guest Messaging and Requests
89% recommended by 7 hotels
Loop Messaging (by Benbria) Alternatives
Not sure if Benbria is right for your hotel? Here are similar Guest Messaging Software vendors that could be a good fit for your hotel:
Capabilities
Benbria doesn’t have any benefits or use cases available
Features
Unified Inbox
Multi-Channel
Automation
Upselling & Ancillaries
Task & Request Management
Surveys & Feedback
Reporting & Analytics
Compliance & Privacy
Digital Registration & Check-in
Pre-Stay
In-Stay & Post Stay
Back-Office
Artificial Intelligence
Recommended by
Achievements
This vendor's trending score is rising, Loop Messaging (by Benbria) is the #53 most trending product in the Guest Messaging Software category (out of 70) and the #1403 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreBenbria’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Pricing Available By Request
Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
How many rooms does your hotel have?
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
No matching results
Compare Benbria to Top Alternatives
Easily communicate with hotel guests at scale
An AI-based omni channel communication center
More Communication, Less Confusion
Hotelier Rating
Looking for specific info?
Overall Good App
from 100 to 199 room Luxury Hotel in Castries (Caribbean)
A Must-Have Tool in any Guest Engagement Toolkit.
IT Project Manager from 200 to 499 room Branded Hotel in Montego Bay (Caribbean)
Guest Experience
Guest Services Manager from Hostel in Ottawa (Canada)
Benbria
VP Sales and Marketing from 200 to 499 room Resort in Ottawa (Canada)
Issues with support.
Director of Guest Services from 200 to 499 room Branded Hotel in Coeur d'Alene (United States of America)
Connecting us with our guests
Vice President of Operations from 200 to 499 room Bed & Breakfast & Inn in Caerleon (United Kingdom)
Great Resource Before, Even Better Now
Front Office Manager from 500+ room Branded Hotel in San Francisco (United States of America)
It looks like Benbria is not recommended by any hotels
Check out the top 10 most recommended Benbria alternativesExpert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Benbria Loop proved to be a successful tool for guest communication and engagement in all the properties we collaborate. Their approach towards reaching and engaging guests is simple yet very effective. The product is also straightforward to integrate and work with, making them a great partner.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
The way they engage a hotel guest and the data they collect, analyze, and provide to hotels is excellent. The combination of high guest engagement and their analytics makes them stand out from the rest.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
The product itself is good and I would recommend hotels to try it out. It is important to check if it integrates with your PMS as well as your Housekeeping and Staff Collaboration software (if in place) with the intention to automate data exchange between systems and optimize service delivery. If successful the product will result in many questions, service orders, and feedback from guests, which might be an operational challenge if there is no system in place to automate and optimize processes and communication.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Find Great Pairing Apps
No matching results
No matching results
Company | Functionality | |
---|---|---|
Oracle Hospitality
91% recommended by 565 hotels |
Property Management Systems
|
|
Tripleseat
89% recommended by 169 hotels |
Event Management Software
|
|
Flexkeeping
98% recommended by 164 hotels |
Mobile Ordering & Room Service
|
|
Amadeus
83% recommended by 154 hotels |
Staff Collaboration Tools
|
|
Unifocus
85% recommended by 42 hotels |
Staff Collaboration Tools
|
|
Hapi
96% recommended by 52 hotels |
|
|
RoomKey PMS
94% recommended by 49 hotels |
Property Management Systems
|
|
This integration hasn’t been verified by FLEXIPASS Keyless Mobile Access yet.
FLEXIPASS Keyless Mobile Access
94% recommended by 27 hotels |
Hotel Keyless Entry Systems
|
|
Criton
92% recommended by 20 hotels |
Hotel Guest Apps
|
|
Gcommerce
0% recommended by 0 hotels |
Digital Marketing Agencies
|
Benbria has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
Your guide was sent!
Your guide was successfully sent to .