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Review of HelloShift

9
Good value for money, worth investing in, lovely application
General Manager, Duty Manager from 25-49 room Bed & Breakfast & Inns in Burgh Island (United Kingdom)
Verified
9 years ago
Products Reviewed
Staff Collaboration Tools
What do you like most?
The ease at which guest can get their messages and orders across to the front desk , the restaurant, spa, laundry or other departments that's online the Hello Shift, very easy to use, most guests at times request at the desk whether we have it in room or not
What do you dislike or think could be improved?
Network failure or low bandwidth most times leave the messages undelivered ,at times when guests send wrong messages or orders, and you try to reconfirm the message or order, they tend to deny what they send earlier, I take this as egoistic, but what are we there for, to massage their egos and exceed their expectations, so we always take the blame for this errors on the part of our guests
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
4.0/5

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