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Review of Akia

10
Akia has been a great fit for our company
Human Resources Manager from 200 to 499 room Airport/Conference Hotels in Mackinac Island (United States)
Verified
3 years ago
Products Reviewed
Staff Collaboration Tools
What do you like most?
Akia has been a great communication tool for our staff when communicating with individual teams or company wide communications. I don't communicate directly with the guests, but my understanding is that the guest services team find the system helpful and easy to use.
What do you dislike or think could be improved?
I've found it difficult to remember how to pin conversations so they don't get lost. I do weekly/monthly communications and if I forget to pin this, it is almost impossible to go back and find previous communications.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
N/A
Implementation
N/A

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