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Review of innRoad

10
Best System
General Manager from 25-49 room Bed & Breakfast & Inns in Clarenville (Canada)
Verified
3 years ago
Products Reviewed
Property Management Systems
Booking Engine
What do you like most?
Booking engine is seamless. I have spoken with several guest s who have utilized the service and have gotten nothing but positive feedback. Help Desk is knowledgable and prompt. Unlike our previous PMS, we have never been given the impression that we were an inconvenience or were asking a question that we should already know the answer to! Tape chart is very easy to use and enables me to view and switch between various time frames quickly and with great ease. Reports are very detailed and were customized to reflect the relevant information needed specific to our small business. The skill level of the people who were part of our on-boarding team is exemplary. In conclusion my experience with the entire system start to finish has been nothing but positive and I would not hesitate to recommend Innroad PMS to any hotel managers that I will meet during our annual NL Hospitality Convention being held in February 2024.
What do you dislike or think could be improved?
Overall, I have not yet come across anything that I feel needs improving. I do realize that nothing and no one is perfect, but to date I cannot think of an example of an area that requires improvement!
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
N/A
Implementation
5.0/5

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