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Review of Canary Technologies

10
User-friendly and reliable — just needs better update emails
Front Office Manager from 10 to 24 room Bed & Breakfast & Inns in Los Olivos (United States)
Verified
1 days ago
Products Reviewed
Cyber Security & Fraud Prevention
Contactless Check-in
Guest Messaging Software
What do you like most?
We’ve had a great experience using Canary. It’s incredibly user-friendly, reliable, and has made several of our hotel processes much more seamless. Our guests also find the platform easy to navigate and appreciate how simple and convenient it is. We primarily use Canary for security purposes and seamless pre-check-in, which has helped streamline the guest experience while giving our team added peace of mind. The platform integrates smoothly into our operations and has become a valuable tool for both our staff and guests. Zi has been very helpful with any questions my team has. Overall, Canary has been dependable, easy to use, and a great addition to our guest journey. We would definitely recommend it to other hospitality teams looking for a simple and effective solution.
What do you dislike or think could be improved?
I think receiving emails about product updates, new features, and important changes would be really helpful. There are often updates that I find out about on my own, rather than being notified directly. Having more proactive email communication about updates would help ensure we’re aware of new features and improvements that could benefit our team.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
5.0/5
Implementation
5.0/5

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