Sorry, this functionality is only available for verified hoteliers

The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.

Review of MessageBox

10
Essential Tool for Modern Guest Service
Chief Technology Officer from 200 to 499 room Boutique Hotels in Dubai (United Arab Emirates)
Verified
8 days ago
Products Reviewed
Guest Messaging Software
What do you like most?
The automated task escalation ensures that no guest request or maintenance issue falls through the cracks, significantly improving response times. ​The intuitive mobile interface makes it incredibly easy for on-ground staff to receive and update tasks in real-time without complex training. The seamless communication bridge between the front office and housekeeping helps create a much smoother guest experience from check-in to check-out. I appreciate the centralized messaging system that keeps all departments aligned on VIP requests and urgent room turns. Excellent visibility into team productivity across multiple shifts. Reliable push notifications that ensure high accountability among team members. Simplifies complex workflows into manageable, trackable tasks.
What do you dislike or think could be improved?
The initial setup for complex, multi-departmental workflows can be time-consuming and could use a more guided onboarding wizard. However this compensated with the transition team assistance from MessageBox.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

Get personalized product recommendations

Product recommendations advisor

Ghostel icon

Let´s lookup your hotel information