Happier Guests & More Revenue: Experience Canary’s AI-Powered Guest Management Platform
Operations
![]()
![]()
Popular in Operations
POPULAR SEARCHES
Best Property Management Systems of 2026
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
Best Staff Collaboration Tools of 2026
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
Best Hotel Accounting Software of 2026
Tools to manage your hotel's accounting, budgeting and financial planning.
FEATURED APPS
Revenue Management
![]()
![]()
Popular in Revenue Management
POPULAR SEARCHES
Best Revenue Management Systems of 2026
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
Best Channel Managers of 2026
Hotel distribution software that syncs rates, availability and inventory across 3rd party channels
Best Business Intelligence of 2026
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
FEATURED APPS
Marketing
![]()
![]()
Popular in Marketing
POPULAR SEARCHES
Best Hotel CRM & Email Marketing of 2026
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
Best Booking Engine of 2026
The eCommerce shopping cart for your hotel's website.
Best Hotel Metasearch Management Software of 2026
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
FEATURED APPS
Guest Experience
![]()
![]()
Popular in Guest Experience
POPULAR SEARCHES
Best Hotel Guest Apps of 2026
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
Best Contactless Check-in of 2026
Empower guests with easy online check-in, digital authorizations, and seamless upsells.
Best Guest Messaging Software of 2026
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
FEATURED APPS
Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
MessageBox
4.9 (19 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
MessageBox
Unranked in Guest Messaging Software
MessageBox is a chat-based mobile application that can be used by staff within your company, to manage tasks.
99% recommended by 17 hotels
MessageBox has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is MessageBox?
Founded in | Headquarters in | 0 employees
MessageBox is a unified hospitality operations platform designed to streamline hotel management and enhance guest experiences. By replacing fragmented communication methods like scattered calls, radios, and paper-based workflows, it offers real-time task management, instant staff messaging, and seamless guest engagement—all through a single, intuitive interface. From housekeeping to guest services, every department stays connected and efficient, ensuring accountability. Trusted by 476 clients across 46 countries, MessageBox helps deliver exceptional experiences, making it an indispensable tool for modern hospitality teams.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of MessageBox products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
MessageBox Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
MessageBox Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by MessageBox
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
MessageBox's Provided Description:
"MessageBox is a unified hospitality operations platform that replaces scattered calls, radios, and paper-based workflows with real-time task management, instant staff messaging, and seamless guest engagement — all from a single interface your team already knows how to use. From housekeeping and engineering to guest feedback and room service ordering, every department stays connected, accountable, and efficient. Trusted by 476 clients across 46 countries — including IHG, Accor, and Rotana — MessageBox is the operating system that modern hospitality teams rely on to deliver exceptional guest experiences, every day."
FAQs
MessageBox doesn’t have any screenshots available
MessageBox Alternatives
Not sure if MessageBox is right for your hotel? Here are similar Guest Messaging Software vendors that could be a good fit for your hotel:
Capabilities
One Platform. Every Operation. Exceptional Guest Experiences.
One Platform. Every Operation. Exceptional Guest Experiences.
MessageBox is the all-in-one operating system for modern hospitality teams. By unifying task management, staff communication, guest engagement, and operations into a single, intuitive platform, it eliminates scattered workflows and manual processes for good. From housekeeping and engineering to guest feedback and dining management, every department operates with real-time visibility and complete accountability — empowering your team to deliver consistently exceptional guest experiences, every single day.
Features
Unified Inbox
4/5 features
Multi-Channel
4/5 features
Automation
4/5 features
Upselling & Ancillaries
4/5 features
Task & Request Management
4/5 features
Surveys & Feedback
4/5 features
Reporting & Analytics
4/5 features
Compliance & Privacy
4/5 features
Digital Registration & Check-in
4/5 features
Pre-Stay
4/5 features
In-Stay & Post Stay
4/5 features
Back-Office
4/5 features
Artificial Intelligence
4/5 features
Available Add-ons & Modules
Task Management
Task Management in MessageBox empowers hotel teams to create, assign, track, and complete requests across all departments in real time. Every task becomes a dynamic group chat, ensuring full transparency and instant communication between staff. With priority settings, escalation workflows, parallel and sequential task capabilities, and comprehensive audit trails, nothing falls through the cracks. Available on both web and mobile, it replaces scattered calls and manual follow-ups with structured, accountable, and efficient operations.
Housekeeping
Housekeeping Software
Housekeeping in MessageBox transforms your entire housekeeping operation into a fully paperless, mobile-first workflow. Supervisors can auto-allocate rooms, monitor cleaning progress in real time, and manage discrepant and queue rooms from a single dashboard. Room status updates automatically, keeping front office and housekeeping perfectly aligned. Integrated checklists, turndown services, and PMS connectivity ensure every room meets the highest standards. Everything your housekeeping team needs — available right from their mobile device, on the go
Engineering
Enterprise Engineering in MessageBox brings full control of your property's maintenance operations into one powerful, mobile-first platform. Plan and track preventive maintenance using monthly and 52-week PM calendars, manage assets with QR code-enabled checklists, and capture before-and-after picture reports for complete accountability. Engineering teams can access detailed asset histories, log service records, and manage corrective tasks in real time. A comprehensive, paperless solution that ensures your property's assets are always maintained to the highest standard.
Meal Marker
Meal Package Management in MessageBox delivers complete, real-time visibility over your property's breakfast, lunch, dinner, and all-inclusive dining operations. Effortlessly manage guest meal entitlements, track table allocations, and monitor utilization across all room categories from a single, intuitive dashboard. Staff can instantly identify VIP guests, dietary preferences, and reservation notes, ensuring a personalised dining experience every time. With over 2 million seatings managed in 12 months, it is precision dining management at scale.
Lost and Found
Lost & Found in MessageBox brings AI-powered intelligence to one of hospitality's most time-consuming operational challenges. Items are automatically classified and matched using GPT-linked technology, eliminating manual searching and reducing resolution time significantly. Staff can log found items, match them against guest claims, and capture digital guest signatures — all from mobile or desktop. Custom workflows, status tracking, and full audit trails ensure every item is handled professionally, transparently, and with complete accountability.
Guest Feedback
Guest Feedback in MessageBox provides an end-to-end solution for capturing and resolving guest concerns in real time. A single feedback entry automatically generates multiple service tickets, ensuring every issue is actioned immediately. Intelligent alerts notify management of recurring negative feedback, enabling proactive service recovery. AI-powered monthly analytics identify trends and suggest improvements, while real-time dashboards give leadership complete visibility — transforming guest feedback into a powerful operational advantage.
Guest Engagement
Guest Engagement in MessageBox creates a seamless, personalised communication experience throughout the entire guest journey. Engage guests directly via WhatsApp or webchat from a single unified platform, with built-in language translation, message templates, and instant request acknowledgement. The Hotel Web App showcases offers, directories, and services, while the QR-code based digital menu enables effortless room service ordering with end-to-end kitchen workflow tracking. Every interaction is streamlined, keeping guests informed, satisfied, and connected at all times.
Checklist
Checklists in MessageBox deliver a fully customisable inspection and quality control solution for every department across your property. Build checklists tailored to your exact operational requirements using yes/no inputs, value fields, single and multi-select options, and conditional logic. Mandatory checkpoints and scoring capabilities ensure consistent standards are maintained and measured. Whether managing room inspections, safety audits, or service verifications, every checklist generates detailed reports — giving management complete visibility and accountability across all operational areas.
Q1 '26 Guest Messaging Software Survey Insights
Is MessageBox a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 22
Mid-sized
96%
(1,064)
Medium hotels say that Canary Technologies' Guest Messaging Software ranks highly in verified HotelTechReport reviews due to its ease of use, efficient guest communication through direct messaging, and the seamless integration of upsell opportunities, all of which enhance front desk operations and guest experiences in Medium settings.
#1
of 16
Small
93%
(161)
Small hotels say that Duve's Guest Messaging Software, based on verified HotelTechReport reviews, is valued for its ease of use, contactless check-in feature, and automation of guest interactions. These strengths help streamline operations and enhance guest communication for Small properties.
#1
of 12
Large
96%
(214)
Large hotels say that Canary Technologies' Guest Messaging Software excels due to its seamless communication capabilities, user-friendly interface, and integration with existing systems, as highlighted in verified HotelTechReport reviews. Consistent accessibility and enhanced guest interaction are particularly valued by these establishments.
Mid-sized
96%
(1,064)
#1
of 22
Medium hotels say that Canary Technologies' Guest Messaging Software ranks highly in verified HotelTechReport reviews due to its ease of use, efficient guest communication through direct messaging, and the seamless integration of upsell opportunities, all of which enhance front desk operations and guest experiences in Medium settings.
Small
93%
(161)
#1
of 16
Small hotels say that Duve's Guest Messaging Software, based on verified HotelTechReport reviews, is valued for its ease of use, contactless check-in feature, and automation of guest interactions. These strengths help streamline operations and enhance guest communication for Small properties.
Large
96%
(214)
#1
of 12
Large hotels say that Canary Technologies' Guest Messaging Software excels due to its seamless communication capabilities, user-friendly interface, and integration with existing systems, as highlighted in verified HotelTechReport reviews. Consistent accessibility and enhanced guest interaction are particularly valued by these establishments.
Rank
Hotel type
Popular alternatives
#1
of 22
Boutique Hotels
96%
(671)
Boutique hotels say that Canary Technologies' Guest Messaging Software ranks highly due to its streamlined guest communication, ease of upselling, and enhanced hotel operations according to verified HotelTechReport reviews. These strengths align well with the specific needs of Boutique hotels.
#1
of 22
Bed & Breakfast & Inns
96%
(695)
Bed-N-Breakfast hotels say that Canary Technologies' Guest Messaging Software receives high marks in verified HotelTechReport reviews for improving guest communication through SMS, seamless mobile check-ins, and intuitive use, effortlessly streamlining operations and enhancing guest satisfaction.
#1
of 22
Luxury Hotels
96%
(490)
Luxury hotels say that Canary Technologies’ Guest Messaging Software ranks highly in verified HotelTechReport reviews due to its efficient communication capabilities, seamless check-in experience, and notable cybersecurity measures. These features are crucial for Luxury hotels seeking streamlined operations and enhanced guest satisfaction.
Boutique Hotels
96%
(671)
#1
of 22
Boutique hotels say that Canary Technologies' Guest Messaging Software ranks highly due to its streamlined guest communication, ease of upselling, and enhanced hotel operations according to verified HotelTechReport reviews. These strengths align well with the specific needs of Boutique hotels.
Bed & Breakfast & Inns
96%
(695)
#1
of 22
Bed-N-Breakfast hotels say that Canary Technologies' Guest Messaging Software receives high marks in verified HotelTechReport reviews for improving guest communication through SMS, seamless mobile check-ins, and intuitive use, effortlessly streamlining operations and enhancing guest satisfaction.
Luxury Hotels
96%
(490)
#1
of 22
Luxury hotels say that Canary Technologies’ Guest Messaging Software ranks highly in verified HotelTechReport reviews due to its efficient communication capabilities, seamless check-in experience, and notable cybersecurity measures. These features are crucial for Luxury hotels seeking streamlined operations and enhanced guest satisfaction.
Rank
Region
Popular alternatives
#1
of 18
North America
96%
(1,330)
Na hotels say that Canary Technologies' Guest Messaging Software ranks highly in verified HotelTechReport reviews for improving communication efficiency and providing intuitive user interfaces. They appreciate its seamless integration with existing systems and robust security features, which are significant for Na hotels.
#1
of 11
Europe
93%
(260)
Europe hotels say that Duve's Guest Messaging Software rates highly in verified HotelTechReport reviews for its streamlined communication, customizable upselling features, and multilingual support. These strengths are crucial for enhancing guest experience and operational efficiency in European hotels.
#1
of 6
Asia Pacific
97%
(23)
Ap hotels say that SiteMinder's Guest Messaging Software excels due to seamless integration, reliable real-time synchronization, and excellent customer support, according to verified HotelTechReport reviews. These features are crucial for Ap hotels seeking operational efficiency and enhanced guest experiences.
North America
96%
(1,330)
#1
of 18
Na hotels say that Canary Technologies' Guest Messaging Software ranks highly in verified HotelTechReport reviews for improving communication efficiency and providing intuitive user interfaces. They appreciate its seamless integration with existing systems and robust security features, which are significant for Na hotels.
Europe
93%
(260)
#1
of 11
Europe hotels say that Duve's Guest Messaging Software rates highly in verified HotelTechReport reviews for its streamlined communication, customizable upselling features, and multilingual support. These strengths are crucial for enhancing guest experience and operational efficiency in European hotels.
Asia Pacific
97%
(23)
#1
of 6
Ap hotels say that SiteMinder's Guest Messaging Software excels due to seamless integration, reliable real-time synchronization, and excellent customer support, according to verified HotelTechReport reviews. These features are crucial for Ap hotels seeking operational efficiency and enhanced guest experiences.
Rank
Country
Popular alternatives
#1
of 17
United States
96%
(1,113)
Us hotels say that Canary Technologies' Guest Messaging Software stands out due to its streamlined communication, secure credit card authorization, and efficient check-in processes. Verified HotelTechReport reviews highlight how these features enhance guest interaction, improve operational efficiencies, and boost overall satisfaction in the Us hotel industry.
#1
of 8
United Kingdom
89%
(36)
Gb hotels say that Duve's Guest Messaging Software saves time with automated communication, enhances guest interaction through multiple channels, and facilitates a smoother, contactless guest experience. Verified HotelTechReport reviews underline its ability to streamline hotel operations in Gb.
#2
of 6
Mexico
90%
(12)
Mx hotels say that Duve's Guest Messaging Software effectively integrates with PMS, streamlines communication across multiple channels, and enhances upselling opportunities, according to verified HotelTechReport reviews. These features are particularly important to improve efficiency and revenue generation for Mx hotels.
United States
96%
(1,113)
#1
of 17
Us hotels say that Canary Technologies' Guest Messaging Software stands out due to its streamlined communication, secure credit card authorization, and efficient check-in processes. Verified HotelTechReport reviews highlight how these features enhance guest interaction, improve operational efficiencies, and boost overall satisfaction in the Us hotel industry.
United Kingdom
89%
(36)
#1
of 8
Gb hotels say that Duve's Guest Messaging Software saves time with automated communication, enhances guest interaction through multiple channels, and facilitates a smoother, contactless guest experience. Verified HotelTechReport reviews underline its ability to streamline hotel operations in Gb.
Mexico
90%
(12)
#2
of 6
Mx hotels say that Duve's Guest Messaging Software effectively integrates with PMS, streamlines communication across multiple channels, and enhances upselling opportunities, according to verified HotelTechReport reviews. These features are particularly important to improve efficiency and revenue generation for Mx hotels.
Create Free Account
Join 1.5M+ hoteliers making data-driven decisions
OR
Already have an account?
Log in
By proceeding you agree to our Terms of Service and Privacy Policy
What you'll get
Full rankings
Access complete rankings based on verified reviews from real hoteliers to make informed decisions.
AI summaries and insights
Get AI-powered summaries of reviews and key differences to save hours of research time.
Price quote comparisons
Collect personalized quotes from multiple vendors and compare them side-by-side in a single click.
Free tech stack audit
Analyze your current hotel tech stack to identify gaps, redundancies, and optimization opportunities.
MessageBox Reviews Summary
Ease of Use
4.9/5
Customer Support
5.0/5
ROI
4.9/5
Implementation
4.9/5
Recommended by
Achievements
This vendor's trending score is rising, MessageBox is the #13 most trending product in the Guest Messaging Software category (out of 85) and the #566 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreMessageBox’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
MessageBox Pricing
Pricing Available By Request
MessageBox has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
How many rooms does your hotel have?
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
No matching results
Compare MessageBox to Top Alternatives
An AI-based omni channel communication center
One single inbox to manage all your messages from guests.
Want to find out if MessageBox is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
10
Trusted Messaging Platform with Great Features and Support
Information Technology Manager from 500+ room in Medina (Saudi Arabia)
Verified
12 days ago
We’ve had an excellent experience using MessageBox Software over the past five years, utilizing a wide range of its modules to support our daily operations. The platform is reliable, user-friendly, and has significantly improved communication efficiency within our team. Its clean and intuitive interface makes navigation simple, even for new...
Saudi Arabia
Saudi Arabia
Information Technology Manager
X-Large Hotel
10
Revolutionizing
Digital Experience Executive from 200 to 499 room Boutique in Grand Baie
Verified
17 days ago
8
Great Service from the MessageBox team.
Operations Manager from 200 to 499 room Boutique in Ballina (Australia)
Verified
24 days ago
The support we have received from the MB team (Wendy,Tate & Reshma) has been wonderful. The system seems to be working well for our team. We were previously using a similar product, however MB had more features available then what we were using.
Australia
Australia
Operations Manager
Large Hotel
10
Easy use and friendly multiple
Director of information technology from 200 to 499 room Luxury Hotel in Jeddah (Saudi Arabia)
Verified
25 days ago
We have been using MessageBox in our hotel operations, and it has become one of the most important systems in our daily workflow.
The platform is very user-friendly and helps us manage and track all operational requests efficiently across departments. We are actively using it for operations management, PPM tracking, housekeeping tasks, gue...
Saudi Arabia
Saudi Arabia
Director of information technology
Large Hotel
10
Reliable and User-Friendly Hospitality Messaging Solution
from 200 to 499 room Boutique in Dubai (United Arab Emirates)
Verified
26 days ago
MessageBox has been very helpful for managing guest communication in a more organized and centralized way. The platform is user-friendly, and the integration with hotel operations helps improve response times and guest experience. Their support team is also responsive and supportive whenever assistance is required.
United Arab Emirates
United Arab Emirates
Large Hotel
10
Reliable and User-Friendly Hospitality Messaging Solution
Cluster IT Manager from 200 to 499 room Boutique in Dubai (United Arab Emirates)
Verified
26 days ago
MessageBox has been very helpful for managing guest communication in a more organized and centralized way. The platform is user-friendly, and the integration with hotel operations helps improve response times and guest experience. Their support team is also responsive and supportive whenever assistance is required.
United Arab Emirates
United Arab Emirates
Cluster IT Manager
Large Hotel
10
Essential Tool for Modern Guest Service
Chief Technology Officer from 200 to 499 room Boutique in Dubai (United Arab Emirates)
Verified
28 days ago
The automated task escalation ensures that no guest request or maintenance issue falls through the cracks, significantly improving response times.
The intuitive mobile interface makes it incredibly easy for on-ground staff to receive and update tasks in real-time without complex training.
The seamless communication bridge between the fron...
United Arab Emirates
United Arab Emirates
Chief Technology Officer
Large Hotel
10
Guest messaging software
Director from 200 to 499 room Boutique in Dubai (United Arab Emirates)
Verified
28 days ago
Super efficient, user friendly, smooth, many integrations options, they are very good at support and their platform is fast, best app.
United Arab Emirates
United Arab Emirates
Director
Large Hotel
10
A Game-Changer for Hotel Operations and Guest Communication
Director of IT from 500+ room Bed & Breakfast & Inn in Dubai (United Arab Emirates)
Verified
28 days ago
We’ve been using MessageBox for over 5 years now, and it has genuinely transformed how our hotel operates. It’s far more than just a guest messaging or task management tool — it’s the central nervous system that connects housekeeping, engineering, F&B, front office, and guests.
The WhatsApp-style interface is extremely intuitive for staff,...
United Arab Emirates
United Arab Emirates
Director of IT
X-Large Hotel
10
The Operational Backbone of Our Hotel — MessageBox Has Earned Its Place Right Next to Our PMS
Director of IT from 200 to 499 room Airport/Conference Hotel in Izmir (Turkey)
Verified
29 days ago
We have been using MessageBox for 3 years now, and it has become the second most critical application in our daily hotel operations — right after our Property Management System. From day one, it grew into the true backbone of how we run the property, and today it touches almost every department we have.
The range of features we actively us...
Turkey
Turkey
Director of IT
Large Hotel
- 1
- 2
Expert Q&A and Partner Recommendations
Submit Recommendation
MessageBox hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsMessageBox Integrations
Find Great Pairing Apps
No matching results
No matching results
| Company | Functionality | |
|---|---|---|
Oracle Hospitality
92% recommended by 615 hotels |
Property Management Systems
|
|
|
Duve
94% recommended by 599 hotels |
Hotel Guest Apps
|
|
dailypoint™
89% recommended by 155 hotels |
Hotel CRM & Email Marketing
|
|
Hoteza
95% recommended by 95 hotels |
In-Room Hotel Tablets
|
|
Shiji Group
87% recommended by 72 hotels |
Property Management Systems
|
|
|
Hudini
94% recommended by 37 hotels |
Hotel Guest Apps
|
|
This integration hasn’t been verified by MessageBox yet.
Bookassist
95% recommended by 348 hotels |
Hotel Metasearch Management Software
|
|
|
Signify
0% recommended by 0 hotels |
Guest Room Management System
|
|
OKKAMI INC
0% recommended by 0 hotels |
Contactless Check-in
|
Support
Unverified
MessageBox has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
Still gathering info?
Schedule a free 30-minute product demo consultation
Schedule free demo
Verified
0 seconds ago
Products Reviewed
What do you like most?
What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
Download the Free Guide
Your guide was sent!
Your guide was successfully sent to .
Get personalized product recommendations
Product recommendations advisor
