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Review of Paraty Tech

10
Paraty Tech has become a key pillar within our digital strategy at Club Maspalomas Suites & Spa.
Director Comercial from 100 to 199 room Boutique Hotels in San Bartolomé de Tirajana (Canary Islands)
Verified
5 months ago
Products Reviewed
Booking Engine
Call Center Software
What do you like most?
Their booking engine offers intuitive navigation, high speed, and constant optimization, which has allowed us to steadily increase our direct sales. We also use their call center software, which has significantly improved telephone booking management, reducing wait times and ensuring a consistent customer experience. The support team is fast, proactive, and always willing to implement improvements. A highly recommended partner for any hotel looking to strengthen its direct booking channel.
What do you dislike or think could be improved?
More complete and customizable analytics dashboards A more visual and flexible analytics module, integrating data from the engine, call center and user behavior, would greatly help revenue and marketing decision-making.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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