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Review of Planet

8
Julien Dupré was finally able to resolve the problem
Inhaber u. Geschäftsführer from 25-49 room Airport/Conference Hotels in Blaubeuren (Germany)
Verified
17 days ago
Products Reviewed
Hotel Management Software
What do you like most?
We're glad that protel's support is improving; it was very poor in the past. Mr. Julien Dupré helped us competently and professionally!
What do you dislike or think could be improved?
The support, response time, and accessibility are not optimal. It's difficult to reach support by phone, and it takes a long time for a support representative to get back to you.
4.0
Very Good
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
3.0/5
Implementation
N/A

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