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Review of Mews

1
Terrible
General Manager and Owner from 5 to 9 room Other in Montréal (Canada)
Verified
4 days ago
Products Reviewed
Property Management Systems
What do you like most?
Our experience with Mews has been disappointing. The platform is not intuitive, the pricing and available offers are difficult to understand, and support responses can take a long time. We often feel that we do not have full control over our availability and sales, and some of our guests have also found the booking process complicated. Unfortunately, after nearly a year, we have decided to move to another PMS.
What do you dislike or think could be improved?
The platform could be improved by making it more intuitive and easier to navigate. Pricing and available features should also be communicated more clearly and consistently. Faster customer support and a simpler booking experience for guests would make a significant difference.
0.5
Terrible
Ease of Use
1.0/5
Customer Support
3.0/5
ROI
2.0/5
Implementation
3.0/5

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