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Review of Ariane Systems

10
Ariane's kiosk technology ideal for a small boutique hotel
Managing Director from 10 to 24 room Bed & Breakfast & Inns in (United Kingdom)
Verified
5 years ago
Products Reviewed
Contactless Check-in
What do you like most?
Beaumont House Cheltenham has been using an Ariane kiosk since September 2018. It allows for easy, self-check in (guests of all ages love it!). It also enables guests to arrive late into the night and not worry about there being a closed reception desk. And it proves significant savings for the business saves as there is no need for a manned 24 hour reception desk.
What do you dislike or think could be improved?
Would love if the software could link to my property management software (Little Hotelier) - this would mean the automatic transfer of reservation data to the Ariane software. 24 hour customer support would be appreciated as invariably issues are at weekends/nights!
5.0
Excellent
Ease of Use
5.0/5
Customer Support
3.5/5
ROI
5.0/5
Implementation
5.0/5

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