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Review of RateGain

10
Safir Hotels & Resorts has been utilizing RateGain's comprehensive suite of solutions, including UNO, RateGain Channel Manager, and intelligence software, for over 2 years now.
Corporate Director Revenue Management and Distribution from 200 to 499 room Branded Hotels in الجيزة (Egypt)
Verified
2 days ago
Products Reviewed
Channel Managers
What do you like most?
1. Control Over Rates: With RateGain's solutions, Safir Hotels now have full control over our rates across all Travel Partner Channels. This control has been instrumental in ensuring rate parity, a critical aspect of our competitive strategy. 2. Enhanced Rate Visibility: The ability to push our rates effectively across OTAs has significantly improved, enhancing Safir Hotels' visibility and reach to a broader audience. 3. Revenue Maximization: Through the utilization of demand insights and competitors' rate shopping tools provided by RateGain, Safir Hotels has maximized room revenue. These tools have allowed for more strategic pricing and inventory decisions based on real-time market data. 4. Market Share Growth: The strategic insights and operational efficiencies gained through RateGain's solutions have enabled Safir Hotels to secure and grow fair market share within the OTA segment and GDSs. These tools were introduced to Safir by Mr. Adel Abdelmasih from SITA Egypt, who detailed the functionalities and benefits of each solution in several meetings.
What do you dislike or think could be improved?
Need more and easier options for GDSs, RFP solutions as we face many issues with the rate mapping with GDS with limited access.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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