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Review of Simple Booking

4
Simple but limited in back office functionality; Customer service has gotten worse over the years
Hotel Manager from 50-74 room City Center Hotels in San Gimignano (Italy)
Verified
2 years ago
Products Reviewed
Channel Managers
Booking Engine
What do you like most?
Simple to use but limited in back office functionality; customer support was once excellent, now it is difficult to reach and very cumbersome as per Zucchetti style.
What do you dislike or think could be improved?
Front and back office functionality to be improved, many features present on other non-modern tools are not present; technical assistance has become difficult to reach and cumbersome.
2.0
Poor
Ease of Use
5.0/5
Customer Support
2.0/5
ROI
3.0/5
Implementation
3.0/5

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