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Review of CiHMS

10
A Handy Hotel System That Makes Daily Tasks So Much Easier
Receptionist from 200 to 499 room City Center Hotels in Nha Trang (Vietnam)
Verified
10 months ago
Products Reviewed
Property Management Systems
What do you like most?
CIHMS really helps simplify my work at the front desk. I don’t have to jump between different tools anymore — everything I need is in one place. Creating reservations, checking guests in or out, updating room status, and even handling special requests are all quick and easy. It also helps me stay on top of things with clear guest lists, room status views, and built-in reminders, so I’m less likely to miss anything important during busy shifts.
What do you dislike or think could be improved?
One thing that could be better is the speed when a lot of people are using the system at the same time — it can lag a bit. And while it works on mobile, I feel like it’s more designed for desktop use. A more mobile-friendly version would help when I’m moving around or not at the front desk.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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