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Review of OpenHotel

10
Long Time OpenHotel PMS User in Boutique Hotel
President from 50-74 room Boutique Hotels in San Juan (Caribbean)
Verified
5 years ago
Products Reviewed
Property Management Systems
What do you like most?
Completely cloud based. I love that they are always working on new features and improvements, and are very responsive to issues. We're starting to use the power of the New Yield Management system and believe will increase revenues in many ways. The direct connection to OTAS works very well, and has saved us a lot of hassle for modifications, cancellations and keeping inventory up to date.
What do you dislike or think could be improved?
Reports seem to need more work to be able to customize to a particular property's desired metrics. I believe this is being worked on.
5.0
Excellent
Ease of Use
4.5/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
4.5/5

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