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Review of Busy Rooms

9
Continuous development
Management from 25-49 room Boutique Hotels in Lucerne (Switzerland)
Verified
4 years ago
Products Reviewed
Hotel Reservations Software
What do you like most?
Busy-rooms was a good solution for our specific needs from the beginning. We are very grateful to the support for the excellent contact and the fast response time. Our needs are taken seriously and many wishes and improvements or additional services have already been developed. Also the technical developers always have an open ear and look for solutions for specific needs.
What do you dislike or think could be improved?
The implementation was very lengthy - it turned out that the sales department was probably a bit faster than the affected departments behind it... Better planning and more open communication would have been desirable.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
3.0/5

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