Review of Flexkeeping

10
Hotel Manager
Hotel Manager from 500+ room Bed & Breakfast & Inns in Stockholm (Sweden)
Verified
5 months ago
What do you like most?
- Analytics. - Automation between MEWS and Flexkeeping. - Functionality in the app for housekeeping staff. - Room allocation. - Task.
What do you dislike or think could be improved?
- Minibar Tracking: Improve the tracking of minibar consumption. The system should sort consumption based on the time of entry/registration (chronological order), instead of sorting by room number, which complicates tracking for Front Office. - Payment Link Integration (Minibar): Implement the ability to send payment links via Fleexking directly for minibar consumption, and ensure this functionality syncs with Mews for accurate billing and reconciliation. - Completed Repairs: Implement tracking and an overview for completed maintenance and repair tasks. - VIP Tasks: Enable sorting of VIP tasks in chronological order (by the time they should be performed/were registered), rather than the current sorting by code order. We currently use MEWS for this specific function. - Easier to view the maintenance history
5.0
Excellent
Ease of Use
5.0/5
Customer Support
3.0/5
ROI
3.0/5
Implementation
3.0/5

Get personalized product recommendations

Product recommendations advisor

Ghostel icon

Let´s lookup your hotel information